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Thread: Win8 BSOD

  1. #1


    Join Date : Jul 2012
    Posts : 11

    I have no idea how to fix this problem and I would really appreciate it if someone could help me fix it.
    Attached Images
    Attached Files
      My System SpecsSystem Spec

  2. #2

    Hello Millo, welcome to PCHF by the way,

    There's only a single dump file in these attached .zip file, please can you follow the posting instructions for this section, found on the banner at the top of the forum, or the BSOD's link on my signature below?
      My System SpecsSystem Spec

  3. #3


    Join Date : Jul 2012
    Posts : 11

    The second and third screenshots is the properties from picture related:
    Attached Images
    Attached Files
      My System SpecsSystem Spec

  4. #4


    Join Date : Jul 2012
    Posts : 11

    New crash:
    Attached Files
      My System SpecsSystem Spec

  5. #5

    Hey Millo,

    How long have you had this system, did you ever have a previous OS installed, and if so, did you ever experience similar problems?

    The logs show that a single CPU core is becoming unresponsive. Usually this can be an indication of hardware problems, but looking deeper into the log, I actually think that it's a single thread which is waiting for a response which is never received. I believe that the reason why there isn't a response from this thread is because the driver that initiated it (WinUSB.sys), had crashed out. Working backwards I can see that your running an incompatible Intel USB Wifi driver (netwlv32.sys) which runs under this driver framework which is likely to be the root cause of your problems.

    You do have an awful lot of 3rd party incompatible drivers installed, many of them Toshiba drivers as well as your display driver easily downloadable from the NVidia web site. These drivers could potentially cause you further stop errors in the future. Try to stick with default Windows drivers where possible. If a default driver is not available, or there are features you need from a 3rd party driver (common with display drivers), then look for them directly from the manufacturers web site. If no Windows 8 driver can be found, then to guarantee system stability, either replace the device, or wait for a Windows 8 driver to be made available.

    BUGCHECK
    Code:
    *******************************************************************************
    *                                                                            *
    *                        Bugcheck Analysis                                    *
    *                                                                            *
    *******************************************************************************
     
    Use !analyze -v to get detailed debugging information.
     
    BugCheck 101, {61, 0, 827d8120, 1}
     
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
     
    Followup: MachineOwner
    ---------
     
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                            *
    *                        Bugcheck Analysis                                    *
    *                                                                            *
    *******************************************************************************
     
    CLOCK_WATCHDOG_TIMEOUT (101)
    An expected clock interrupt was not received on a secondary processor in an
    MP system within the allocated interval. This indicates that the specified
    processor is hung and not processing interrupts.
    Arguments:
    Arg1: 00000061, Clock interrupt time out interval in nominal clock ticks.
    Arg2: 00000000, 0.
    Arg3: 827d8120, The PRCB address of the hung processor.
    Arg4: 00000001, 0.
     
    Debugging Details:
    ------------------
     
     
    BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_2_PROC
     
    CUSTOMER_CRASH_COUNT:  1
     
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    CURRENT_IRQL:  1c
     
    STACK_TEXT: 
    821a791c 8113d158 00000101 00000061 00000000 nt!KeBugCheckEx
    821a7988 81043d24 00015fe2 00015fe3 0000d11b nt! ?? ::FNODOBFM::`string'+0xea8a
    821a79f4 815c4ffe 821a7a0c 811a1145 ffffffff nt!KeUpdateTime+0x1d8
    821a7a14 815d660d 63416d1b 000000d1 821a7ad8 hal!HalpTimerClockInterruptCommon+0x66
    821a7a14 811a1145 63416d1b 000000d1 821a7ad8 hal!HalpTimerClockInterrupt+0x199
    821a7ad8 811ac1f6 00000000 00000001 00000000 nt!KeFlushMultipleRangeTb+0x19d
    821a7ae8 811b0f00 821a7cfc 8122d1c0 00000080 nt!MiFlushPteList+0x20
    821a7c78 811b287a 00000002 0000000a 8122d1c0 nt!MiAgeWorkingSet+0x7c8
    821a7cb4 811b1e47 8122d1c0 0000000a 00000080 nt!MiTrimOrAgeWorkingSet+0x87
    821a7d38 811a8bba 00000000 811b23cc 836f3040 nt!MiProcessWorkingSets+0x183
    821a7d40 811b23cc 836f3040 00000000 836d4a40 nt!MmWorkingSetManager+0x34
    821a7d74 8101f43e 00000000 fbdb079f 00000000 nt!KeBalanceSetManager+0xa5
    821a7db0 8112b119 811b2327 00000000 00000000 nt!PspSystemThreadStartup+0x4a
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19
     
     
    STACK_COMMAND:  kb
     
    SYMBOL_NAME:  ANALYSIS_INCONCLUSIVE
     
    FOLLOWUP_NAME:  MachineOwner
     
    MODULE_NAME: Unknown_Module
     
    IMAGE_NAME:  Unknown_Image
     
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
     
    FAILURE_BUCKET_ID:  CLOCK_WATCHDOG_TIMEOUT_2_PROC_ANALYSIS_INCONCLUSIVE
     
    BUCKET_ID:  CLOCK_WATCHDOG_TIMEOUT_2_PROC_ANALYSIS_INCONCLUSIVE
     
    Followup: MachineOwner
    ---------
      My System SpecsSystem Spec

  6. #6


    Join Date : Jul 2012
    Posts : 11

    I have this laptop since 2007 and it comes pre-installed with Windows Vista, I did upgrade it to Windows 7 last year and never had any problem. About the Toshiba and NVIDIA drivers, my laptop is Toshiba A200 and I downloaded the drivers from http://support.toshiba-tie.co.jp/win...A200_32_sp.htm (I'm using the same drivers when I had Windows 7 installed). As for the Intel driver, http://www.intel.com/products/wirele...ess_mobile.htm Windows automatically installed it for me when I installed the OS. Anyway, I uninstalled the driver and if I'm still getting BSOD, I'm just going to clean re-install Windows 8. I'll report it back here if there's a problem.
      My System SpecsSystem Spec

  7. #7

    My point is Millo, those are Windows 7 drivers, not Windows 8 drivers and should not be used. Keep us update Millo
      My System SpecsSystem Spec

  8. #8


    Join Date : Jul 2012
    Posts : 11

    There's another problem, my laptop randomly turn itself off without any warning.
    I thought its a BSOD problem but there's no MEMORY.DMP.
    I clean install Windows 8, but unfortunately the problem still occured.
    Here's the log in Event Viewer that I always get when its happened:
    Attached Files
      My System SpecsSystem Spec

  9. #9

    OK, so after a clean install, can you confirm you didn't load any 3rd party drivers again? Can you run the following [PCHF.exe] collector? - don't forget to "Run as Administrator"

    Unfortunately that kind of problem can be caused by any number of hardware (more commonly) or software problems so could potentially take a bit of investigation to track a problem based on that event alone.
      My System SpecsSystem Spec

  10. #10


    Join Date : Jul 2012
    Posts : 11

    Yes, I didn't install any 3rd party drivers yet.
    Attached Files
      My System SpecsSystem Spec

 

 
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