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  1. #1

    Black screen after windows logo

    Hi there,

    I recently got a blue screen and after turning it back on, I've got a black screen after the windows logo appears. I can move the mouse but that is about it.

    Has anyone had this problem or know how the fix it?

    It's an Acer E1-571

    Last edited by BrooksyFC; 1 Week Ago at 11:52.
      My System SpecsSystem Spec

  2. #2
    georgeks's Avatar
    Join Date : Sep 2006
    The Netherlands
    Posts : 5,753
    Windows 10 Pro x64 (upgraded from Windows 8.1 Pro x64)

    After you get to the stage when you see just the black background and the cursor:

    Press 1 (one) time CTR+ALT+DEL
    On the Window that opens, select New>Task
    On the new Window, navigate into C:\Windows and find explorer.
    Select it and click OK.
      My System SpecsSystem Spec

  3. #3

    I pressed 1 then CTR + ALT + DEL and nothing happens
      My System SpecsSystem Spec

  4. #4

    Quote Originally Posted by BrooksyFC View Post
    I pressed 1 then CTR + ALT + DEL and nothing happens
    Dont worry its suddenly working again. Left it on for an hour and its loading some updates. Thanks anyway
      My System SpecsSystem Spec


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