lost dvd drive

lecturerbob · 10-16-2006

Hi.
hope someone can shed some light on this one.
about a week ago for no apparent reason my cd drive just disappeared from my hardware.
I thought that it must be worn out so I bought a dvd writer.
I installed it and the same error appears which is :

Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)

it appears whichever device i install!!
help.
regards
bob

madmonkey · 10-16-2006

Hello lecturerbob,

Welcome to pchf.

Can you check your devices in device manager.

- Go to Control Panel, System, Hardware Tab, Device Manager.

Are there any devices showing on the list with yellow exclaimation marks?

If yes:

- Right click on the faulty device, and then click on UnInstall.
- Finally, right click on your PC Name at the top above "computer"
- Click, Scan for hardware changes.

Arctos · 10-16-2006

Go to Start / Run / Regedit

Code:

 
Registry Key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class
Key Name: {4D36E965-E325-11CE-BFC1-08002BE10318}
Value Data: [Delete All Value Data from UpperFilters and LowerFilters]

Note: Do not delete the Key or the Multi-String Values. Delete only the data values.
Exit Registry and Reboot

Sourced from here The Elder Geek...

ih8bills · 10-17-2006

[quote
Sourced from here The Elder Geek...

[/quote]

Yep-- use his advice all the time

10-16-2006	#1
lecturerbob New Poster Join Date: Oct 2006 Posts: 1	lost dvd drive Hi. hope someone can shed some light on this one. about a week ago for no apparent reason my cd drive just disappeared from my hardware. I thought that it must be worn out so I bought a dvd writer. I installed it and the same error appears which is : Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41) it appears whichever device i install!! help. regards bob

10-16-2006	#2
madmonkey Site Manager Join Date: Oct 2006 Location: South Wales Posts: 8,984 PC Experience: ...	Hello lecturerbob, Welcome to pchf. Can you check your devices in device manager. - Go to Control Panel, System, Hardware Tab, Device Manager. Are there any devices showing on the list with yellow exclaimation marks? If yes: - Right click on the faulty device, and then click on UnInstall. - Finally, right click on your PC Name at the top above "computer" - Click, Scan for hardware changes. __________________ <br />

10-16-2006	#3
Arctos Tech Member Join Date: Sep 2006 Location: Bundaberg, Australia Posts: 3,712 PC Experience: RTM Assoc. Dip.	Go to Start / Run / Regedit Code: Registry Key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class Key Name: {4D36E965-E325-11CE-BFC1-08002BE10318} Value Data: [Delete All Value Data from UpperFilters and LowerFilters] Note: Do not delete the Key or the Multi-String Values. Delete only the data values. Exit Registry and Reboot Sourced from here The Elder Geek... __________________ Bikpela Google bilong mi wantok - Malware Prework Join the PC Help Forum WCG Team and fight cancer with us! PCHF open 24/7

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10-17-2006	#4
ih8bills Tech Member Join Date: Feb 2006 Location: coastal Rhode Island Posts: 4,633 PC Experience: More Stubborn than any PC	[quote Sourced from here The Elder Geek... [/quote] Yep-- use his advice all the time