Wireless Adapter is disabled by virus

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  1. tzionut

    tzionut New Member

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    Hy I have a compaq nx6310 laptop. A week ago after instaled a corupted softwere. My wireless is disabled after 0 to 5 minutes. I try to:
    1 format and instal windows xp sp2...after 1 to 2 hours mi wireless adapter is disabled
    2 format and instal wind seven...same problem
    I scan whit bitdefender trial version( v 10...and the last one 2012)..no viruses same problem
    I scan whit karspesky......no viruses same problem
    I scan whit avast.....no viruses same problem
    I scan whit malewerebites...find some cokis...but same problem
    I scan whit Emsisoft Anti-Malware....same problem
    I do a full hadd format using wind xp and wind seven...no efect
    I do a low level format...nothing
    I reset mai wireless router model TEW-652BRP....
    My sister laptop same problem. I don't know if i got the virus from her or she from me...
    My wired lan adapter works fine...my wireless...
    After restart in works for 1- 2 minutes then mai laptop freeze for several seconds, and my wireless conection in disabled. If a try to enable it said i have some problems whit wireless adapter drivers
    I try to disable the wireless driver and reinstal it...same problem
    I update my windows seven and the wireless driver. It can't be instaled...
    Intel Corporation - Display - Mobile Intel(R) 945 Express Chipset Family

    Installation date: ‎7/‎1/‎2012 7:31 AM

    Installation status: Failed

    Error details: Code 80070103

    Update type: Important

    Intel Corporation Display software update released in September, 2009

    More information:
    http://winqual.microsoft.com/support/?driverid=20301109

    Help and Support:
    http://support.microsoft.com/select/?target=hub
    I am runing out of ideas....
  2. samuria

    samuria Network Specialist Staff Member Moderator Elite Member

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    Welcome to the forum. If you can look in my signature below and follow the link to prework and post the logs out team will be able to help you if it is virus/malware
  3. tzionut

    tzionut New Member

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    ok .. this is my network test after formating from bios my hdd and instaling windows seven...same problem. I instaled only bit defender v 10 trial 30 days

    Windows IP Configuration
    Host Name . . . . . . . . . . . . : Ionut-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    Ethernet adapter Bluetooth Network Connection:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
    Physical Address. . . . . . . . . : 00-1A-6B-17-51-24
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Ethernet adapter Local Area Connection:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Controller
    Physical Address. . . . . . . . . : 00-17-A4-D1-46-6E
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::81ce:5cef:2b7e:463f%12(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.10.101(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Sunday, July 01, 2012 6:41:56 PM
    Lease Expires . . . . . . . . . . : Sunday, July 08, 2012 7:24:58 PM
    Default Gateway . . . . . . . . . : 192.168.10.1
    DHCP Server . . . . . . . . . . . : 192.168.10.1
    DHCPv6 IAID . . . . . . . . . . . : 268441508
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-82-AF-2C-00-17-A4-D1-46-6E
    DNS Servers . . . . . . . . . . . : 192.168.10.1
    NetBIOS over Tcpip. . . . . . . . : Enabled
    Tunnel adapter isatap.{4085E5C7-356A-4782-9A96-E92D27AFCA01}:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter isatap.{AD81FFBB-6C05-4E4A-A326-54764044965E}:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Teredo Tunneling Pseudo-Interface:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:306e:34b2:3f57:f59a(Preferred)
    Link-local IPv6 Address . . . . . : fe80::306e:34b2:3f57:f59a%26(Preferred)
    Default Gateway . . . . . . . . . : ::
    NetBIOS over Tcpip. . . . . . . . : Disabled
    Pinging 194.119.131.66 with 32 bytes of data:
    Reply from 194.119.131.66: bytes=32 time=57ms TTL=56
    Reply from 194.119.131.66: bytes=32 time=57ms TTL=56
    Reply from 194.119.131.66: bytes=32 time=57ms TTL=56
    Reply from 194.119.131.66: bytes=32 time=57ms TTL=56
    Ping statistics for 194.119.131.66:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 57ms, Maximum = 57ms, Average = 57ms
    Pinging plus.net [212.159.9.2] with 32 bytes of data:
    Reply from 212.159.9.2: bytes=32 time=113ms TTL=246
    Reply from 212.159.9.2: bytes=32 time=84ms TTL=246
    Reply from 212.159.9.2: bytes=32 time=80ms TTL=246
    Reply from 212.159.9.2: bytes=32 time=94ms TTL=246
    Ping statistics for 212.159.9.2:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 80ms, Maximum = 113ms, Average = 92ms
    Tracing route to cns1.uk.vianw.net [194.119.131.66]
    over a maximum of 30 hops:
    1 <1 ms <1 ms <1 ms TEW-652BRP [192.168.10.1]
    2 2 ms 2 ms 2 ms 10.0.0.1
    3 2 ms 2 ms 2 ms 10.225.83.161
    4 2 ms 2 ms 2 ms 213.154.123.108
    5 34 ms 35 ms 35 ms de-cix2.de.clara.net [80.81.193.86]
    6 52 ms 53 ms 53 ms g1-1-2-t40-br3.router.uk.clara.net [195.8.68.145]
    7 53 ms 55 ms 52 ms ten1-0-0-t40-cr1.router.uk.clara.net [195.8.68.85]
    8 54 ms 53 ms 54 ms ten2-0-0-t6-cr2.router.uk.clara.net [195.8.68.118]
    9 56 ms 57 ms 57 ms g6-2-t6-ar12.router.uk.clara.net [195.8.90.129]
    10 57 ms 58 ms 56 ms cns1.uk.vianw.net [194.119.131.66]
    Trace complete.
    These Windows services are started:
    Application Experience
    Application Information
    Background Intelligent Transfer Service
    Base Filtering Engine
    BitDefender Communicator
    BitDefender Desktop Update Service
    BitDefender Scan Server
    BitDefender Virus Shield
    Bluetooth Support Service
    CNG Key Isolation
    COM+ Event System
    Cryptographic Services
    DCOM Server Process Launcher
    Desktop Window Manager Session Manager
    DHCP Client
    Diagnostic Policy Service
    Diagnostic Service Host
    Distributed Link Tracking Client
    DNS Client
    Extensible Authentication Protocol
    Group Policy Client
    Human Interface Device Access
    IP Helper
    Multimedia Class Scheduler
    Network Connections
    Network List Service
    Network Location Awareness
    Network Store Interface Service
    Offline Files
    Plug and Play
    Power
    Print Spooler
    Program Compatibility Assistant Service
    Protected Storage
    Remote Procedure Call (RPC)
    RPC Endpoint Mapper
    Security Accounts Manager
    Security Center
    Server
    Shell Hardware Detection
    Software Protection
    SPP Notification Service
    SSDP Discovery
    Superfetch
    System Event Notification Service
    Task Scheduler
    TCP/IP NetBIOS Helper
    Themes
    User Profile Service
    Windows Audio
    Windows Audio Endpoint Builder
    Windows Defender
    Windows Event Log
    Windows Firewall
    Windows Management Instrumentation
    Windows Search
    Windows Update
    WinHTTP Web Proxy Auto-Discovery Service
    WLAN AutoConfig
    Workstation
    The command completed successfully.

    Microsoft Windows [Version 6.1.7600]
    MTU MediaSenseState Bytes In Bytes Out Interface
    ------ --------------- --------- --------- -------------
    4294967295 1 0 14245 Loopback Pseudo-Interface 1
    1500 1 52422601 2328733 Local Area Connection
    1500 5 0 2624 Bluetooth Network Connection
    ===========================================================================
    Interface List
    15...00 1a 6b 17 51 24 ......Bluetooth Device (Personal Area Network)
    12...00 17 a4 d1 46 6e ......Broadcom 440x 10/100 Integrated Controller
    1...........................Software Loopback Interface 1
    13...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
    16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
    26...00 00 00 00 00 00 00 e0 Microsoft Teredo Tunneling Adapter
    ===========================================================================
    IPv4 Route Table
    ===========================================================================
    Active Routes:
    Network Destination Netmask Gateway Interface Metric
    0.0.0.0 0.0.0.0 192.168.10.1 192.168.10.101 20
    127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
    127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
    127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
    192.168.10.0 255.255.255.0 On-link 192.168.10.101 276
    192.168.10.101 255.255.255.255 On-link 192.168.10.101 276
    192.168.10.255 255.255.255.255 On-link 192.168.10.101 276
    224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
    224.0.0.0 240.0.0.0 On-link 192.168.10.101 276
    255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
    255.255.255.255 255.255.255.255 On-link 192.168.10.101 276
    ===========================================================================
    Persistent Routes:
    None
    IPv6 Route Table
    ===========================================================================
    Active Routes:
    If Metric Network Destination Gateway
    26 58 ::/0 On-link
    1 306 ::1/128 On-link
    26 58 2001::/32 On-link
    26 306 2001:0:5ef5:79fb:306e:34b2:3f57:f59a/128
    On-link
    12 276 fe80::/64 On-link
    26 306 fe80::/64 On-link
    26 306 fe80::306e:34b2:3f57:f59a/128
    On-link
    12 276 fe80::81ce:5cef:2b7e:463f/128
    On-link
    1 306 ff00::/8 On-link
    12 276 ff00::/8 On-link
    26 306 ff00::/8 On-link
    ===========================================================================
    Persistent Routes:
    None

    Local Area Connection:
    Node IpAddress: [192.168.10.101] Scope Id: []
    No Connections

    Bluetooth Network Connection:
    Node IpAddress: [0.0.0.0] Scope Id: []
    No Connections

    Wireless Network Connection:
    Node IpAddress: [0.0.0.0] Scope Id: []
    No Connections
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    BDMCon REG_SZ "C:\Program Files\Softwin\BitDefender10\bdmcon.exe" /reg
    BDAgent REG_SZ "C:\Program Files\Softwin\BitDefender10\bdagent.exe"

    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    SpeedUpMyPC REG_SZ "C:\Program Files\Uniblue\SpeedUpMyPC\launcher.exe" -d 20000

    Microsoft Windows [Version 6.1.7600]
  4. samuria

    samuria Network Specialist Staff Member Moderator Elite Member

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    Its working on that its the prework I suggested to check your not infected its unlikely but its better to be sure
  5. tzionut

    tzionut New Member

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    i solved the problem
    step 1 reinstal de router firmwere...efect my sister problem was solved her connection works perfectly
    step 2 format from bios my hdd and reinstal windows...then connect to my girlfriend wireless... same problem
    step 3 replace my wireless card whit my girlfriend card... compatibility problem
    step 4 buy another wireless card...problem solved...
    HardwereProblem :(
    Thanks
  6. DCiAdmin

    DCiAdmin Here to Help!

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    Thank you for letting us know.

    Marked as SOLVED
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