Windows 7 BSOD at after inputting password..

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  1. IcyMercy

    IcyMercy New Member Bronze Member

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    Hi guys, well yeah my pc started acting out yesterday, It just wont stop giving me blue screen after i input my password, it shows the desktop, then blue screen.. I only can run my pc on safe mode currently, but normal mode, it just gives me blue screen.. Here's the error log.

    Problem signature:
    Problem Event Name:BlueScreen
    OS Version:6.1.7601.2.1.0.768.3
    Locale ID:18441

    Additional information about the problem:
    BCCode:51
    BCP1:0000000000000001
    BCP2:FFFFF8A000023010
    BCP3:0000000001E77000
    BCP4:0000000000000374
    OS Version:6_1_7601
    Service Pack:1_0
    Product:768_1

    Files that help describe the problem:
    C:\Windows\Minidump\040913-22276-01.dmp
    C:\Users\Vincent\AppData\Local\Temp\WER-37502-0.sysdata.xml

    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    Please help me!! Thanks in advance!

    Attached Files:

  2. mkey82

    mkey82 Je ne sais quois Tech Member Elite Member

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    Hello.

    Code:
    040913-30388-01.log
    Debug session time: Mon Apr  8 16:45:05.364 2013 (UTC + 2:00)
    System Uptime: 0 days 0:01:25.394
    REGISTRY_ERROR (51)
    Arg1: 0000000000000001, (reserved)
    Arg2: fffff8a000023010, (reserved)
    Arg3: 0000000001e77000, depends on where Windows bugchecked, may be pointer to hive
    Arg4: 0000000000000374, depends on where Windows bugchecked, may be return code of
    IMAGE_NAME:  ntkrnlmp.exe
    PROCESS_NAME:  services.exe
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    FAILURE_BUCKET_ID:  X64_0x51_nt!_??_::NNGAKEGL::_string_+9e5a
    fffff880`053f02b8 fffff800`03fabc48 : 00000000`00000051 00000000`00000001 fffff8a0`00023010 00000000`01e77000 : nt!KeBugCheckEx
    fffff880`053f02c0 fffff800`03f178a5 : 00000000`002ce187 00000000`0000f3b7 00000000`00000001 20204d43`00000004 : nt! ?? ::NNGAKEGL::`string'+0x9e5a
    fffff880`053f0320 fffff800`03f1767c : fffff8a0`00023010 fffff8a0`00023010 fffff8a0`00031020 00000000`00001000 : nt!HvMarkDirty+0x176
    fffff880`053f0380 fffff800`03fb1370 : fffff8a0`00023010 00000000`00000000 fffff8a0`016dd914 fffff8a0`011d170c : nt!HvMarkCellDirty+0x150
    fffff880`053f03d0 fffff800`03ed7982 : 00000000`00000001 fffff8a0`0123f0a0 fffff8a0`0115fe2c fffff8a0`00023010 : nt! ?? ::NNGAKEGL::`string'+0x11734
    fffff880`053f0410 fffff800`03ed7724 : fffff8a0`0115fe2c 00000000`ffffffff fffff8a0`0115fe2c fffff8a0`00023010 : nt!CmpMarkKeyValuesDirty+0x182
    fffff880`053f04b0 fffff800`03ed6e2a : fffff8a0`00023010 00000000`ffffffff fffff8a0`0115fe2c fffff8a0`00023010 : nt!CmpFreeKeyValues+0x24
    fffff880`053f04e0 fffff800`03ed6b58 : fffff8a0`00023010 00000000`006f8830 fffff8a0`0115fe2c fffff8a0`01853e28 : nt!CmpSyncKeyValues+0x7a
    fffff880`053f05c0 fffff800`03ed8e1e : fffff8a0`0493a000 00000000`0111dd40 fffffa80`00000000 00000000`00000000 : nt!CmpCopySyncTree2+0x2a8
    fffff880`053f0670 fffff800`03ed8d37 : 00000000`00000000 00000000`00000002 fffff8a0`0451d5c0 fffff8a0`04993fa0 : nt!CmpCopySyncTree+0x6e
    fffff880`053f06c0 fffff800`03ed8906 : 00000000`00000000 00000000`00000000 00000000`00000001 00000000`00000000 : nt!CmpSaveBootControlSet+0x307
    fffff880`053f08a0 fffff800`03c78ed3 : fffffa80`07499930 00000000`00000000 fffff880`053f0970 00000000`00000001 : nt!NtInitializeRegistry+0xc6
    fffff880`053f08f0 fffff800`03c75490 : fffff800`03ed88af 00000000`00000220 00000000`000af5a8 00000000`000af8d8 : nt!KiSystemServiceCopyEnd+0x13
    fffff880`053f0a88 fffff800`03ed88af : 00000000`00000220 00000000`000af5a8 00000000`000af8d8 00000000`000a001f : nt!KiServiceLinkage
    fffff880`053f0a90 fffff800`03c78ed3 : fffffa80`07499930 fffff880`053f0b60 fffff880`053f0b60 00000000`00000003 : nt!NtInitializeRegistry+0x6f
    fffff880`053f0ae0 00000000`771b20ba : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000000`000af858 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x771b20ba
    This does look like there's some file corruption going on. Probably some files were damaged the last time you shut your machine down.

    Insert the windows installation DVD and reboot the PC. Right after the PC restarts tap the F12 key several times to toggle the boot menu. Once it appears, select your DVD drive from the list and boot from the windows DVD. On the first menu choose the language and keyboard layout, press next. On the second screen click "Repair your computer". On the third screen choose your windows installation, probably only one on the list, and click next.

    On the following screen choose the "command prompt." Once you have input, enter "diskpart" and follow it by "list volume". You should see at least two ntfs partitions. The small partition is the boot partition, note the drive letter. Based on its size, you should be able to determine the windows installation partition, note that as well. Type "exit" and press enter to exit the diskpart console.

    Finally input this
    Code:
    chkdsk d: /r /f /x
    where we assume d: is the system partition as it has been established above.

    When that completes, input this
    Code:
    sfc /SCANNOW /OFFBOOTDIR=c:\ /OFFWINDIR=d:\Windows
    here we assume that c: is the boot partition, d: is the windows installation partition, you may need to change the drive letters accordingly.

    Finally, reboot into windows. If you don't have the setup DVD, input these commands from the desktop. Open a command prompt, input
    Code:
    chkdsk c: /r /f /x
    and allow your machine to reboot and perform the scan. When back to desktop, open another command prompt and input
    Code:
    sfc /SCANNOW
    and again allow the utility to complete the scan.
  3. IcyMercy

    IcyMercy New Member Bronze Member

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    I did the one without the DVD, after the scan, I login, but still got bluescreen, so I restarted and went to safe mode again to complete the scan, and after the scan, it says Windows Resource Protection did not find any integrity violations. And I'm still getting blue screens..
  4. mkey82

    mkey82 Je ne sais quois Tech Member Elite Member

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    You should try doing system restore, that should pull an older version of the registry which should work.
  5. IcyMercy

    IcyMercy New Member Bronze Member

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    It says that I don't have a system restore point..
  6. IcyMercy

    IcyMercy New Member Bronze Member

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    Is it possible to use the files in the RegBack folder in C:\Windows\System32\config ? The files in it are dated 5/4/2013.
  7. IcyMercy

    IcyMercy New Member Bronze Member

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    Its working now!! I restarted and pressed F8, I clicked on 'Last Known Good Configuration' , and its working now!! Thanks for the help anyways!! Much appreciated! Have a good day!
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