Subject line disappears when email merging

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  1. Kiredoryor

    Kiredoryor Member PCHF $Donator Silver Member

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    When I send a basic email (with no attachments) to a number of recipients via the email merge facility the Subject line disappears. How can I prevent this happening.
  2. scratj

    scratj New Member Tech Member Elite Member

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    Re: Subject line disappears when email mergin

    Hey Kiredoryor welcome back :cool:

    Can you tell us what e-mail program you are using?
  3. Kiredoryor

    Kiredoryor Member PCHF $Donator Silver Member

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    Re: Subject line disappears when email mergin

    I'm sending the emails from Outlook with Word as email editor
  4. scratj

    scratj New Member Tech Member Elite Member

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  5. Kiredoryor

    Kiredoryor Member PCHF $Donator Silver Member

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    Re: Subject line disappears when email mergin

    No, that's not what I'm trying to do.

    I've created an email message (about an art exhibition) that I wish to send to about 600 people on my mailing list.

    Having written the text, I've opened the 'Mail Merge' tool bar, selected 'email messages', opened the data source (an excel file containing one column of email addresses and another column of the respective Forenames), I've viewed the merged data & found it all OK and finally clicked 'Merge to E-mail'. Everything works, the emails all go off but the Subject Line disappears so the recipients don't see any Subject. In this particular case that Subject line is quite important to me.
  6. DCiAdmin

    DCiAdmin Here to Help!

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    Re: Subject line disappears when email mergin

    You might try adding a column for the Subject in the Excel doc as well as a merge field for the Subject Line. Bringing the Subject in as a Merge field might resolve your issue.
  7. Kiredoryor

    Kiredoryor Member PCHF $Donator Silver Member

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    Re: Subject line disappears when email mergin

    How do I do that? In the Outlook Mail Merge tool bar I cannot see any option for inserting a Subject line. I've checked the 'Match Fields' and there is no mention of the Subject. I can certainly create a column that has the same Subject wording for each entry but how do I get the Mail Merge to place that in the Subject bar?
  8. DCiAdmin

    DCiAdmin Here to Help!

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    Re: Subject line disappears when email mergin

    Let me trial this a sec. Seems like the merge function has changed a bit since I last used it.
  9. DCiAdmin

    DCiAdmin Here to Help!

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    Re: Subject line disappears when email mergin

    Hello & my apologies Kiredoryor! Things have changed a bit since I last used the email merge.

    I trialed the steps that you are taking and successfully sent & received an email WITH a subject.

    Perhaps you might trial as well using yourself as a test? Best to start with and resolve one trial before moving out to the full 600 mass mailing again.
  10. Kiredoryor

    Kiredoryor Member PCHF $Donator Silver Member

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    Re: Subject line disappears when email mergin

    [FONT=&quot]Yes. I do that anyway. I have a trial data source of half a dozen 'home' email addresses, but I still definitely don't get any Subject line. It's on the 'master' email that I'm sending from but not on any recipient email![/FONT]
  11. DCiAdmin

    DCiAdmin Here to Help!

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    Re: Subject line disappears when email mergin

    You sound very experienced in Office, so I doubt that this is your issue, but I need to check.

    Is it possible that the Subject Column on the receiving side isn't visible?

    If that's not it, might you post screenshots of the Master (no body text) and one of the recipient mails (again without body text) for our review?
  12. Kiredoryor

    Kiredoryor Member PCHF $Donator Silver Member

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    Re: Subject line disappears when email mergin

    When you say "no body text" do you mean with the body of the email completely blank?
  13. DCiAdmin

    DCiAdmin Here to Help!

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    Re: Subject line disappears when email mergin

    Yes - there is no need for me to see the content of the email that you are sending :)
  14. Kiredoryor

    Kiredoryor Member PCHF $Donator Silver Member

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    Re: Subject line disappears when email mergin

    The screen looks like this before sending:

    [​IMG]

    and like this to the recipient:

    [​IMG]


    Actually I can't see anything in the two screen images I've posted above! I just took the images by pressing "Print Screen" & pasted here but I presume I have to do something more sophisticated. Can you please enlighten.....
  15. Kiredoryor

    Kiredoryor Member PCHF $Donator Silver Member

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    Re: Subject line disappears when email mergin

    This is a photobucket html version of the Mail Merge Screen:

    [​IMG]


    and this is the recipient screen:

    [​IMG]

    Don't know if that's what you do??!!
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