Slow wireless download speed

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  1. fiend1182

    fiend1182 New Member Bronze Member

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    This is from one of the laptops. At the moment it is NOT having a speed problem.

    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\Hannah>netstat -o

    Active Connections

    Proto Local Address Foreign Address State PID
    TCP Brokedown:1029 localhost:27015 ESTABLISHED 2872
    TCP Brokedown:1052 localhost:1053 ESTABLISHED 2680
    TCP Brokedown:1053 localhost:1052 ESTABLISHED 2680
    TCP Brokedown:1057 localhost:1058 ESTABLISHED 2680
    TCP Brokedown:1058 localhost:1057 ESTABLISHED 2680
    TCP Brokedown:5152 localhost:1055 CLOSE_WAIT 1824
    TCP Brokedown:27015 localhost:1029 ESTABLISHED 1768
    TCP Brokedown:1054 dyna-down1.nslb.sj.mozilla.com:http TIME_WAIT
    0
    TCP Brokedown:1072 yw-in-f113.1e100.net:http ESTABLISHED 2680
    TCP Brokedown:1074 Ookla Net Metrics | Home TIME_WAIT 0
    TCP Brokedown:1079 gw-in-f113.1e100.net:http ESTABLISHED 2680
    TCP Brokedown:1090 pchelpforum.com:http ESTABLISHED 2680
    TCP Brokedown:1091 pchelpforum.com:http ESTABLISHED 2680
    TCP Brokedown:1092 pchelpforum.com:http ESTABLISHED 2680
    TCP Brokedown:1093 gx-in-f104.1e100.net:http ESTABLISHED 2680
    TCP Brokedown:1094 pchelpforum.com:http ESTABLISHED 2680
    TCP Brokedown:1095 pchelpforum.com:http ESTABLISHED 2680
    TCP Brokedown:1097 pchelpforum.com:http ESTABLISHED 2680
    TCP Brokedown:1098 pchelpforum.com:http ESTABLISHED 2680
    TCP Brokedown:1099 pchelpforum.com:http ESTABLISHED 2680
    TCP Brokedown:1100 24.143.201.33:http ESTABLISHED 2680
    TCP Brokedown:1107 gw-in-f96.1e100.net:http ESTABLISHED 2680
    TCP Brokedown:kpop gx-in-f155.1e100.net:http ESTABLISHED 2680
    TCP Brokedown:1120 gx-in-f164.1e100.net:http ESTABLISHED 2680
    TCP Brokedown:1122 ec2-174-129-194-228.compute-1.amazonaws.com:http
    ESTABLISHED 2680
    TCP Brokedown:1126 mpr8.ngd.vip.ac4.yahoo.com:http TIME_WAIT
    0
    TCP Brokedown:1129 216.74.32.76.static.sfo.hosting.com:http CLOSE_
    WAIT 2680

    C:\Documents and Settings\Hannah>
  2. fiend1182

    fiend1182 New Member Bronze Member

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    tasklist is not recognized as a command on this computer
  3. fiend1182

    fiend1182 New Member Bronze Member

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    This is for the other laptop which is also NOT having an issue at the moment.

    Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\Karen>netstat -o

    Active Connections

    Proto Local Address Foreign Address State PID
    TCP 127.0.0.1:49162 Karen-PC:49163 ESTABLISHED 3796
    TCP 127.0.0.1:49163 Karen-PC:49162 ESTABLISHED 3796
    TCP 127.0.0.1:49164 Karen-PC:49165 ESTABLISHED 3796
    TCP 127.0.0.1:49165 Karen-PC:49164 ESTABLISHED 3796
    TCP 192.168.1.101:49166 207.138.234.57:http ESTABLISHED 3796
    TCP 192.168.1.101:49169 24.143.201.83:http ESTABLISHED 3796
    TCP 192.168.1.101:49170 24.143.201.83:http ESTABLISHED 3796
    TCP 192.168.1.101:49171 24.143.201.83:http ESTABLISHED 3796
    TCP 192.168.1.101:49172 24.143.201.83:http ESTABLISHED 3796
    TCP 192.168.1.101:49173 24.143.201.83:http ESTABLISHED 3796
    TCP 192.168.1.101:49179 yw-in-f113:http ESTABLISHED 3796
    TCP 192.168.1.101:49195 gx-in-f106:http ESTABLISHED 3796

    C:\Users\Karen>
  4. fiend1182

    fiend1182 New Member Bronze Member

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    Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\Karen>tasklist

    Image Name PID Session Name Session# Mem Usage
    ========================= ======== ================ =========== ============
    System Idle Process 0 Services 0 24 K
    System 4 Services 0 4,900 K
    smss.exe 472 Services 0 972 K
    csrss.exe 540 Services 0 7,976 K
    wininit.exe 576 Services 0 5,108 K
    csrss.exe 596 Console 1 10,984 K
    winlogon.exe 632 Console 1 7,176 K
    services.exe 676 Services 0 7,992 K
    lsass.exe 688 Services 0 2,740 K
    lsm.exe 696 Services 0 5,372 K
    svchost.exe 844 Services 0 7,064 K
    svchost.exe 904 Services 0 9,492 K
    svchost.exe 328 Services 0 16,192 K
    svchost.exe 356 Services 0 139,432 K
    svchost.exe 512 Services 0 38,284 K
    audiodg.exe 724 Services 0 16,172 K
    svchost.exe 852 Services 0 5,944 K
    SLsvc.exe 324 Services 0 13,592 K
    svchost.exe 1040 Services 0 16,108 K
    svchost.exe 1212 Services 0 18,024 K
    spoolsv.exe 1420 Services 0 15,188 K
    svchost.exe 1444 Services 0 21,192 K
    atashost.exe 1776 Services 0 3,808 K
    svchost.exe 1832 Services 0 8,488 K
    LSSrvc.exe 1848 Services 0 4,892 K
    McProxy.exe 1996 Services 0 7,816 K
    Mcshield.exe 2016 Services 0 59,232 K
    MpfSrv.exe 392 Services 0 15,544 K
    svchost.exe 1624 Services 0 3,724 K
    svchost.exe 1816 Services 0 4,208 K
    svchost.exe 1108 Services 0 5,860 K
    BLService.exe 2072 Services 0 4,704 K
    RichVideo.exe 2144 Services 0 5,028 K
    svchost.exe 2212 Services 0 8,156 K
    svchost.exe 2264 Services 0 2,984 K
    SearchIndexer.exe 2368 Services 0 11,024 K
    XAudio64.exe 2432 Services 0 3,132 K
    mcmscsvc.exe 2548 Services 0 5,292 K
    taskeng.exe 2736 Services 0 7,368 K
    taskeng.exe 2504 Console 1 13,056 K
    dwm.exe 2124 Console 1 46,468 K
    mcagent.exe 756 Console 1 5,024 K
    explorer.exe 744 Console 1 45,376 K
    SynTPEnh.exe 3152 Console 1 9,904 K
    igfxtray.exe 3160 Console 1 6,104 K
    hkcmd.exe 3168 Console 1 6,244 K
    igfxpers.exe 3176 Console 1 5,892 K
    LightScribeControlPanel.e 3208 Console 1 10,716 K
    ehtray.exe 3216 Console 1 1,716 K
    hpqtra08.exe 3236 Console 1 12,596 K
    QPService.exe 3344 Console 1 11,384 K
    QLBCTRL.exe 3368 Console 1 9,100 K
    hpwuSchd2.exe 3404 Console 1 4,344 K
    HPWAMain.exe 3412 Console 1 7,952 K
    hpqwmiex.exe 3428 Services 0 6,228 K
    jusched.exe 3516 Console 1 5,036 K
    WmiPrvSE.exe 3528 Services 0 7,880 K
    WiFiMsg.exe 3704 Console 1 6,304 K
    igfxsrvc.exe 3728 Console 1 6,416 K
    firefox.exe 3796 Console 1 142,584 K
    HpqToaster.exe 3888 Console 1 7,108 K
    ehmsas.exe 3964 Console 1 5,684 K
    wmpnscfg.exe 4060 Console 1 6,640 K
    Com4QLBEx.exe 4092 Services 0 4,988 K
    wmpnetwk.exe 1644 Services 0 11,256 K
    soffice.exe 3792 Console 1 4,016 K
    soffice.bin 320 Console 1 24,632 K
    SynTPHelper.exe 2656 Console 1 3,164 K
    hpqste08.exe 944 Console 1 17,972 K
    mcsysmon.exe 3188 Services 0 4,404 K
    HPHC_Service.exe 3584 Services 0 20,896 K
    McNASvc.exe 820 Services 0 7,512 K
    wuauclt.exe 3632 Console 1 6,420 K
    cmd.exe 2160 Console 1 2,532 K
    tasklist.exe 3768 Console 1 5,840 K
    WmiPrvSE.exe 2588 Services 0 7,488 K

    C:\Users\Karen>
  5. samuria

    samuria Network Specialist Staff Member Moderator Elite Member

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    I would download tcipview free from here it works quicker and lets you see whats going on in realtime
    do you get
    error Event ID 4226 in the event log?
    matt1122 likes this.
  6. matt1122

    matt1122 New Member Tech Member Elite Member

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    Samuria's suggestion might help you if you can troubleshoot it yourself. Just see what's opening what connections and try disabling that program if possible.

    For Windows XP, you would need to download Pstools and use PSlist instead: PsList v1.28

    Alternatively, you can copy tasklist.exe from your System32 folder on the Vista or 7 PC to the XP PC and I think it will work.
  7. matt1122

    matt1122 New Member Tech Member Elite Member

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    Regardless, I don't see anything strange there.

    What kind of security is the router using?
  8. matt1122

    matt1122 New Member Tech Member Elite Member

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    Also, do you have any other 2.4GHz wireless devices such as a cordless telephone or wireless speakers?

    Did you install that tool I linked and look at the data it provides to check for noise and signal quality issues on the 2.4GHz band?
  9. matt1122

    matt1122 New Member Tech Member Elite Member

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    If you restart the router does the problem temporarily go away?
  10. fiend1182

    fiend1182 New Member Bronze Member

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    The router security is WPA2.

    The is a cordless phone but it has always been here and never caused a problem.

    If I unplug the router for about 30 seconds and plug it back in the problem usually does go away temporarily.
  11. fiend1182

    fiend1182 New Member Bronze Member

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    I ran TCPview, here is what was shown after I closed Flashget since I know what that is. By the way, closing Flashget does not not the speed issue. Any of this look suspicious?

    Attached Files:

  12. fiend1182

    fiend1182 New Member Bronze Member

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    I ran inSSIDer and the only thing it showed was the other access points in the area.
  13. fiend1182

    fiend1182 New Member Bronze Member

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    I just unpluged and plugged the router back in and my speed went back up to normal.

    Prior to unplugging i ran netstat and counted a total of 57 connections. After unplugging and plugging the router back in there were only 19 connections. Does this sounds like something that the router is causing?

    I've run every AV/malware software under the sun and haven't found a single problem. Other than some type of virus, I don't now of anything that would cause that many connections to randomly start showing up.
  14. fiend1182

    fiend1182 New Member Bronze Member

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    Nevermind, it just slowed down, ran netstat and got 16 connections. I just have no more ideas.
  15. matt1122

    matt1122 New Member Tech Member Elite Member

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    I don't see anything suspicious, just a lot of open connections and shares. High network traffic could be burdening the router. The fact that restarting the router helps temporarily makes me think that congestion is the problem. It could be a TCB/NAT problem in theory if partial mitigation was in place for a small NAT table or the router's just slow to search the TCB/NAT table.

    What is the make and model of the router? When you replaced it, did you use the same router again or a different make and model?

    While you're troubleshooting this problem, it might be worthwhile to look at the channel map and figure out what channels have the least activity, then switch to those. It couldn't hurt.

    Are you close enough to someone else's residence that their devices could be creating interference?
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