Side-by-side configuration error

  1. robitussin217

    robitussin217 New Member Bronze Member

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    A few nights ago something royally messed up with one of my google chrome files. I can't give any more information on which file it was, but I got a constant reminder to run the chkdsk utility. So, I restarted my computer and as it checked my C: drive it must have deleted hundreds or thousands of "entries" and "orphan" files.

    Now I get a "side-by-side configuration is incorrect" error. This happens with the following programs so far: Zune, Microsoft Word 2007, Quicktime.

    I uninstalled and reinstalled microsft vc++ redistributable. Or, I thought I did. I now have the following in my control panel:

    Microsft Visual C++ Redistributable 2005 (x64)- KB2467175
    Microsft Visual C++ Redistributable 2005- KB2467175
    Microsft Visual C++ Redistributable 2008- KB2467175- x86 9.0.30729.5570
    Microsft Visual C++ Redistributable 2008- KB2467175- x64 9.0.30729.5570
    Microsft Visual C++ Redistributable 2008 ATL Update kb973924- x86 -9.0.30729.4148
    Microsft Visual C++ Redistributable- x86 9.0.21022

    I also ran windows update and everything was fine except the following updates failed.

    -Security Update for Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package (KB2538243)- Error details: Code 643

    -Windows Live Essentials 2011 (KB2434419)- Error details: Code 80246007

    -Security Update for the 2007 Microsoft Office System (KB976321)- Error details: Code 80246007

    -Security Update for the 2007 Microsoft Office System (KB951944)- Error details: Code 80200053

    -Update for Microsoft Office InfoPath 2007 Help (KB963662)- Error details: Code 80200053

    -Definition Update for Windows Defender - KB915597 (Definition 1.81.149.0)- Error details: Code 80200053

    -Definition Update for Windows Defender - KB915597 (Definition 1.79.1918.0)- Error details: Code 80200053

    -Definition Update for Windows Defender - KB915597 (Definition 1.77.30.0)- Error details: Code 80200053

    -Update for Windows 7 for x64-based Systems (KB971033)- Error details: Code 80200053

    -Security Update for Microsoft Office Word 2007 (KB969604)- Error details: Code 80200053

    Same thing for Office Publisher and Outlook.

    This is all my relevant or irrelevant info on this problem. Thank you so much for your consideration.
  2. Airman24

    Airman24 New Member Elite Member

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    Hi Robitussin217,

    Welcome to PC Help Forum :) I hope you enjoy your time here with us.

    Could you please click on System Specs in my signature and follow the instructions as this would be very beneficial for our techs and enable the best response for any future issues.

    I have also marked your thread as open to attract the attention of our Tech team and talented forum members, someone will be with you as soon as possible.

    Regards,

    Airman24
  3. robitussin217

    robitussin217 New Member Bronze Member

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    Thank you for the quick reply. I ran PCHF specInfo and followed the instructions.
    Airman24 likes this.
  4. Kedar

    Kedar Moderator Staff Member Moderator Elite Member

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    Have you tried System Restore to the point before the files got corrupted?

    It may resolve the issue.
  5. robitussin217

    robitussin217 New Member Bronze Member

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    I just restored to the earliest point which was just a few days ago. I'm afraid I missed the window of opportunity. The problem persists.
  6. Kedar

    Kedar Moderator Staff Member Moderator Elite Member

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    Start - > type cmd -> Run as admin by right clicking.

    Type 'sfc/scannow' and let windows scan for corrupted files and correct them, if you have your installation disk, it may ask you to insert it.

    During that you may wish to go through this thread as it deals with the exact problem:

    Side-By-Side Configuration is Incorrect - Vista Forums

    (Vista and Windows 7 are based on the same kernel so solutions that apply to Vista may also apply to Win 7)
  7. robitussin217

    robitussin217 New Member Bronze Member

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    I ran the scan and errors were found but couldn't be corrected. I went through some of the steps posted by jhaglund in the other thread and got this error when trying to download the vc++ 2005 red x84 and x64 (I tried both).

    "Error 1935.An error occurred during the installation of assembly 'policy.8.0.Microsoft.VC80.ALT,type="win32-policy".version="8.0.50727.42".publicKeyToken="1fc8b3b9a1e18e3b".processorArchitecture="x86"'.

    I have the log from the scan. It's a book, tho.
  8. Kedar

    Kedar Moderator Staff Member Moderator Elite Member

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  9. robitussin217

    robitussin217 New Member Bronze Member

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    Thank you for the help, kedar. I will run through those steps later today.
  10. Airman24

    Airman24 New Member Elite Member

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    Hi Robitussin217,

    Has the assistance provided by pchf resolved your issue or do you require further assistance? an update would be most appreciated please.

    marked as pending

    Regards,

    Airman24..:)
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