Officejet j4580 printing issue

  1. umran

    umran New Member

    Joined:
    May 27, 2009
    Posts:
    1
    Likes Received:
    0
    Local time:
    11:29
    My System
    Loading...

    I just bought a HP Officejet J4580 and I am having a lot issues with it.

    Had problems installing the drives from the provided disc. Ended up downloading them from the HP site.

    Now both the scanner and copier work fine, but it will not print any documents. Tried printing off both an email and a Microsoft Word document.
    the HP Print Diagnostic Utility says it is offline
    but the hp solution center says it is online
    Message just say Idle Waiting for Generic..... something.
    any idea where the problem can be why every thing is working fine except the printing
     
  2. elpmek

    elpmek Tech Member Elite Member

    Joined:
    Feb 26, 2006
    Posts:
    2,922
    Likes Received:
    172
    Local time:
    08:29
    My System
    Loading...

    Get to Control Panel (assuming XP/Vista).

    Select Printers - ensure your J4580 is the default printer. If it is uninstall/delete it and reboot.

    Report back....
     
  3. urban

    urban New Member

    Joined:
    Jul 7, 2009
    Posts:
    2
    Likes Received:
    0
    Local time:
    08:29
    My System
    Loading...

    I have another problem with officejet j4580 all-in-one and that concerns faxing. I have one phone line (ADSL router Thompson) servicing both internet access and fax functions.

    There's only two solutions, according to the HP manual - to receive faxes mannualy (it's unexceptable because I'm away a lot off time from the office) or to turn on automatic answer and get my voice calls cut off by the HP software.

    Also, I don't get a distinctive ring for the incoming faxes and it's really embarassing to ask people for a second call. HP really made a fuss about nothing and complicate everything.

    I remember times I used simple faxing using just adsl, and get everything. Distinctive ring, even software based answering machine.

    Is it possible to use another piece of software?
    Or there is a solution inside HP officejet?

    All other functions - printing, scanning, copying - doing just fine.
     
Similar Threads
Forum Title Date
External Hardware Hp officejet j4580 all in one unfixed error Jan 7, 2012
External Hardware HP officejet J4580 printing issue Jun 22, 2011
External Hardware Officejet j4580 fax issue Jul 7, 2009
External Hardware HP Officejet J4580 All in one troubles Mar 9, 2009