No internet with Dlink DIR-615. Please help.

  1. Aprntice

    Aprntice New Member Bronze Member

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    Hello all,

    A co-worker of mine recently purchased a D-Link DIR-615 Version C1 Wireless router. He is not computer savvy at all and is having great difficulty getting it to connect to the internet. So I said I will give it a try.

    I have set up the router and have no problem connecting to it via wireless. The problem I am having is once I connect to the router, I can only get a local connection. It will not let me connect to the internet. I have also tried a wired connection to the router with the same result.

    As far as the internet is concerned we are working on a remote location and receive internet via satellite and then the location is networked to each mobile shack on location via hardwire. Once it is in my shack I have it running through a switch and then into the wireless modem. The reason I have the switch is we need some connections to be hard wired for a couple programs that we run on our computers due to IP address issues.

    With my wireless modem there is no problem at all with this configuration. I also know of a few other co workers who set it up this way and have not had any issues. It is only with the DIR-615 that I have experienced any problems.

    I have went into the settings and checked to make sure that it wasn't blocking any connections and all that seems to be fine. I have factory reset the modem about 3 times already and tried reconfiguring it. Each time with the same result. I can connect to the modem but no outside activity. The little globe light goes green, the modem says it has an established connection once I'm in the settings when I log into it @ http://192.168.0.1. Just can't do anything on the internet. To me it seems as if there is just one little setting I have to change but don't know what it is.

    So as you can see I'm greatly frustrated by this conundrum and would greatly appreciate any help I can get. Thanks in advance.
  2. Clever_Duck

    Clever_Duck Well-Known Member Elite Member

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    Re: No internet with Dlink DIR-615. Please he

    Hello Aprntice and welcome to PCHF,

    I'll mark this thread open so it attracts out highly skilled tech staff.

    Thanks for your patience,

    Clever_Duck :)
  3. samuria

    samuria Network Specialist Staff Member Moderator Elite Member

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    Re: No internet with Dlink DIR-615. Please he

    Plug a pc into the switch and see if you can connect ok if so goto start then run type cmd press return. In the box type ipconfig /all and post the results.

    Now go back to the wireless and do the same thing and post the results of ipconfig /all.

    You will find the 2 ips are not the same range and you need to set the router to be in the same ip range as the network that comes out of the switch. You maybe able to work it when you see it but if not and you post the results we can sort it out for you
  4. Aprntice

    Aprntice New Member Bronze Member

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    Re: No internet with Dlink DIR-615. Please he

    I have no trouble when I plug directly into the switch or when I have my Belkin wireless router plugged into the switch connecting via wireless. But still no luck with the D-Link DIR-615.
    Here is the info when I’m plugged directly into the switch. Let me know if you need more info from this.
    Ethernet adapter Local Area Connection:
    IP Address 192.168.0.100
    When connected to the D-link Wireless router I get:
    IP Address 192.168.0.101
    Both times my DNS server is 192.168.0.1
    When I connect with my Belkin wireless router it comes up as:
    IP Address 192.168.2.2 and the DNS Server is 192.168.2.1
    I'm not sure if this is exactly what you a looking for, but if you need more info or are looking for something else please let me know. One thing I also found when I went into the advanced settings of the Dlink router is under the IPv6 tab there is a setting that is set to local only. I'm not sure if this has has any effect as I notice my Belkin router has a link local IPv6 address as well. I'm just at a loss right now and searching for anything that may help. Thanks for your help so far and hopefully for the help to come as well.
  5. samuria

    samuria Network Specialist Staff Member Moderator Elite Member

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    Re: No internet with Dlink DIR-615. Please he

    You need to go into the router and change the ip range and the dhcp range to
    IP Address 192.168.2.12 for the router and 192.168.2.32 for dhcp range and the DNS Server is 192.168.2.1 with a default gateway as 192.168.2.1 and it should then work ok.

    I needed the results of ipconfig /all for both as that gives the subnet and default gateway
  6. Aprntice

    Aprntice New Member Bronze Member

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    Re: No internet with Dlink DIR-615. Please he

    Ok. Here is the information when I'm plugged directly into the switch with the internet working.

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix : mshome.net
    Description : Marvell Yukon 88E8038 PCI-E Fast Ethernet Controller
    Physical Address : 00-E0-B8-C5-88-EE
    DHCP Enabled : Yes
    Autoconfiguration Enabled : Yes
    Link-local IPv6 Address : fe80::591a:48a1:7f9a:135c%8(Preferred)
    IPv4 Address : 192.168.0.100(Preferred)
    Subnet Mask : 255.255.255.0
    Lease Obtained : Saturday, October 24, 2009 7:17:51 PM
    Lease Expires : Saturday, October 31, 2009 7:32:07 PM
    Default Gateway : 192.168.0.1
    DHCP Server : 192.168.0.1
    DNS Servers : 192.168.0.1
    NetBIOS over Tcpip : Enabled

    Here is the information when I'm connected to the dlink router via wireless with it plugged into the switch.

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix : mshome.net
    Description : Realtek TRL8187 Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter
    Physical Address : 00-C0-A8-DE-EA-CE
    DHCP Enabled : Yes
    Autoconfiguration Enabled : Yes
    Link-local IPv6 Address : fe80::180c:6080:95e6:f95b%9(Preferred)
    IPv4 Address : 192.168.0.101(Preferred)
    Subnet Mask 255.255.255.0
    Lease Obtained : Saturday, October 24, 2009 7:19:16 PM
    Lease Expires : Saturday, October 31, 2009 7:19:16 PM
    Default Gateway : 192.168.0.1
    DHCP Server : 192.168.0.1
    DNS Servers : 192.168.0.1
    NetBIOS over Tcpip : Enabled

    I tried changing the ip addresses like you mentioned in your previous post, but everytime I changed them it just came up as an invalid IP for the LAN. Thanks for your help and I hope this is the information you need to figure this conundrum out. Thanks
  7. Aprntice

    Aprntice New Member Bronze Member

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    Re: No internet with Dlink DIR-615. Please he

    Well I'm not 100% sure what the problem was. But I went through the settings of my personal Belkin wireless router that is working correctly with this conifguration and then compared them to the settings of the dlink that would only give me a local connection. After changing a few of the settings and putting in a WAN IP address that was in my belkin. I now have a local and internet connection with the dlink as well. So thank you very much for your help. The problem is now resolved.
  8. Clever_Duck

    Clever_Duck Well-Known Member Elite Member

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    Re: No internet with Dlink DIR-615. Please he

    Hello Aprntice

    I'm glad advice from our experienced member samuria fixed you're problem.

    I'll mark this thread fixed.

    If you have any queries, feel free to open a new thread.

    Regards,

    Clever_Duck :)
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