"New" PC Overheating and Shutting down

  1. ricardogp

    ricardogp New Member Bronze Member

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    Recently got a PC with the following specs.
    600w power supply
    320gb SATA HD
    Asrock n68 vs3
    AMD x2 250 3.0ghz
    4GB ram ddr3 Dual Channel
    Geforce gt430 1gb ddr3

    Its working fine and i'm able to play tons of HD games, but when i play Battlefield 3, after 30 mins - 1 hour of play it suddenly shuts down.
    Checked the heat with Speedfan:
    GPU: Max 61 degrees celcius
    CPU: Max 59 degrees celcius
    Core: Max 47 degrees celcius

    Afaik, my pc shouldnt shut down at that temperature.
    What can or should i do?
    Thanks for the help.
  2. nameisuser

    nameisuser Well-Known Member Tech Member Elite Member

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    re: "New" PC Overheating and Shutting down

    ricardo,
    Welcome to PCHelpForum.

    So that your specs are always available, please carry out following:
    HOW TO FILL IN YOUR PCHELPFORUM SYSTEM SPECS

    use Speccy or SIW (links in my sig) to gather FULL and COMPLETE info.

    1..Click on User CP (top left of PC Help Forum window) |
    2.Settings and Options (in column on left), Edit Options |
    3.Thread Display Options section | System Specs option, Yes |
    4..fill in as much info as possible
    PLEASE PLEASE tell us if this is a LAPTOP, NETBOOK, DESKTOP, OR TABLET
    Be sure to tell us the manufacturer of your computer
    Be sure to tell us the model of your computer.|
    5.Scroll to bottom, SAVE CHANGES button

    Your system specs travel with each of your posts.
    The person desiring to help you does not have to search your posts for your specs.

    Do NOT ever post your Windows Product ID/Serial Number which is available under:
    Speccy | Operating System | Serial Number and under
    SIW | Software | Licenses | Windows Product Key
    Do NOT ever post your Windows Product ID/Serial Number.


    ===========================================
    ===========================================

    Use either Speccy or CoreTemp (links in my signature) to keep an eye on your temps.

    With power disconnected,
    remove cover from unit,
    use a can of compressed air to blow out all dust bunnies,
    as an experiment, leave the cover off.

    When you say shutdown, does the power shut off or does the unit simply stop running? Any detailed info here would be helpful.
  3. Arctos

    Arctos You may call me Arctos. Elite Member

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    re: "New" PC Overheating and Shutting down

    I have marked your thread as OPEN to attract the attention of our Tech Staff and / or our excellent Tech Members who will be able to assist further.
  4. Arctos

    Arctos You may call me Arctos. Elite Member

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    re: "New" PC Overheating and Shutting down

    Waiting for a response from the OP, marked as Pending...
  5. ricardogp

    ricardogp New Member Bronze Member

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    BUMP, wasnt able to answer this for a long time.
    I've completed my PC specs, its a new computer, so it didnt have dust to remove, but i did it anyway.
    I was playing Battlefield 3, after 30min - 1hour it just shutted down, stopped working.
    Hope you guys can help me out, thanks for aswering.
  6. nameisuser

    nameisuser Well-Known Member Tech Member Elite Member

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    Forget ever "bumping". Leaves a bad taste in the mouth of us who help.

    Thanks for completing the specs.

    I'm not a fan of speedfan. Sufficient to monitor your temps is Speccy or CoreTemp. Just check occasionally to see if the temps start to skyrocket.

    Your shutdown problem is either temp influenced or, more likely, a piece of software that runs in the background. You may not even be aware that the program is running.

    In your case, I more suspect software. To that end:
    Install CCleaner: http://www.piriform.com/ccleaner
    list of STARTUP PROGRAMS
    CCleaner | Tools
    icon | Startup button | Windows tab |
    click on Save to text file button (bottom right side) |
    accept Startup.txt as file name | SAVE button

    list of SCHEDULED TASKS
    CCleaner | Tools
    icon | Startup button | Scheduled Tasks tab |
    click on Save to text file button (bottom right side) |
    enter Scheduled Tasks as File name | Save button

    List of INSTALLED PROGRAMS
    CCleaner | Tools
    icon | Uninstall button |
    click on Save to text file button (bottom right side) |
    accept install.txt as File name | Save button

    UPLOAD the startup.txt file
    UPLOAD the Scheduled Tasks.txt file
    UPLOAD the install.txt file.

  7. ricardogp

    ricardogp New Member Bronze Member

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  8. nameisuser

    nameisuser Well-Known Member Tech Member Elite Member

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    ricaqrdo,
    sorry about delay. Have been involved in house repairs. Will evaluate the files now and get back to you. Will probably mark thread as open so that others know that they can help out.
  9. nameisuser

    nameisuser Well-Known Member Tech Member Elite Member

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    Ok first:
    WIN | type MSCONFIG | ENTER | STARTUP tab

    uncheck ALL
    REBOOT!

    I notice that you have torrent software installed. My personal policy is no help to anyone while torrent software is installed. This is not forum policy. The forum only does this when removing malware. The call is, of course, yours.


    REMOVAL OF P2P PROGRAMS

    There are signs of one or more P2P (Peer to Peer) File Sharing Programs on your computer.

    As long as you are using any form of P2P networking to download files, you can anticipate malware infestations.

    References citing the risk of using P2P programs:
    How cyber criminals infect victims via P2P with pirated software on Vimeo
    Malware: Help prevent the Infection
    Perils of P2P File Sharing
    How to Prevent the Online Invasion of Spyware and Adware

    I strongly recommend that you uninstall:
    µTorrent
  10. nameisuser

    nameisuser Well-Known Member Tech Member Elite Member

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    Uninstall following:
    DAEMON Tools Lite DT Soft Ltd 19/03/2012 4.45.3.0297
    sXe Injected sXe Injected 17/03/2012
    System Requirements Lab CYRI Husdawg, LLC 17/03/2012 0,45 MB 4.5.1.0
    µTorrent 17/03/2012 3.1.3

    REBOOT!

    After your problem is solved, feel free to reinstall/install any programs you desire.

    Are you using the free or pay version of Avast?
  11. nameisuser

    nameisuser Well-Known Member Tech Member Elite Member

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    Go back thru ccleaner to the Task Scheduler and disable all except for Sidebar.

    After problem eliminated, then re-enable as desired.

    My objective is to eliminate as many variables as possible.
  12. ricardogp

    ricardogp New Member Bronze Member

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    Thanks for your help, i've done everything you said.
    I have paid version of Avast! Antivirus and i wonder, should i disable it too as you told me? How does Avast! affect my problem?
    Btw i recently cleaned my PC, removed the dust and i've put new thermal paste but i still have the same issue.
  13. ricardogp

    ricardogp New Member Bronze Member

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    I thought that my graphics card wasnt good enough to run BF3, but a friend recently bought the same VGA and hes able to run BF3 on max settings and his computer doesnt shut down.
    Cant discover whats wrong with my PC. :(
  14. ItsFaulkenOMG

    ItsFaulkenOMG New Member Bronze Member

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    Hi ricarfogp,

    Please download CPUID from this website and please screenshot your computer's temperature while playing any games. This is what I did to fix mine.
  15. ricardogp

    ricardogp New Member Bronze Member

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    Posting the SS with Speccy since CPUID lags the hell out of my computer.
    http://imgbox.com/aafeARcS
    http://imgbox.com/aajw7bgx
    Now im almost sure it isnt a temp issue because at one point i checked Speccy and my temps where
    Core:35
    Motherboard: 40
    VGA: 49
    And after a second it shutted down.
    Maybe the power supply isnt working right?
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