medion p7610 webcam

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  1. lainey2010

    lainey2010 New Member Bronze Member

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    hi, right ill start from the begining.. my laptop hard drive broke, i bought a new one. ive installed vista home 32bit, ive got everthing working apart from the webcam. i have used windows update, nothing there, i have tried medion website, there is a driver there but its not doing anything, ive tried driver detective, that dosnt find it.. can someone please help....

    the laptop is a medion p7610

    im gonna be up all nite so hopefully you can help
  2. Smokeycheech

    Smokeycheech Well-Known Member Elite Member PCHF $Donator

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    Hello Lainey and welcome to PC Help Forum *wel

    We have a great team of techs here so I am sure we will be able to provide you with some useful suggestions ;)

    I have opened your thread to catch a techs eye and moved it to our laptop support forum where it will be met by the best attention...someone will be with you shortly

    Regards,

    Smokeycheech :D
  3. toubib32

    toubib32 New Member Elite Member

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  4. lainey2010

    lainey2010 New Member Bronze Member

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    hi, thats the same driver i have allready tried. it does not work. none of the medion drivers from there site work, even the graphics card. i had to use driver genius pro to get the graphics drivers and all the rest. but its just this webcam that it couldnt find drivers for....
  5. toubib32

    toubib32 New Member Elite Member

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    Please try this autodetection website Mes Drivers It's French but you may use Google translation
    Edit:Try also driveragent
  6. lainey2010

    lainey2010 New Member Bronze Member

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    i tried driver agent on friday, that didnt find the webcam, ill try that other one now
  7. lainey2010

    lainey2010 New Member Bronze Member

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    ive just tried mes drivers, i installed it, but it wouldnt do anything, so no idea how to use that. im thinking it might be the webcam, im going to install windows 7, to see if windows 7 picks up the drivers, if not i think im goning to have to buy a new one.
  8. toubib32

    toubib32 New Member Elite Member

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    After installing it. Open the website and run the autodetection and then Copy past the result I will tell you if it detects the webcam
    Edit:
    Just click the link below
    http:
    Then copy paste the result
    We have some other ways else to try before suggesting you to contact Medion by email:

    medion email support
  9. lainey2010

    lainey2010 New Member Bronze Member

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    i have installed windows 7, to try and see if that would help. its just the same. also 2 of the 4 usbs do not work, i have allready phoned medion, they told me that as i bought the computer 2nd hand they cant help me, and that the drivers on there website will work.. anyway i have pasted the results below. i have used driver gennius pro 2010 to find the drivers, but like i said no webcam.. and also 2 usb's dont work

    here are the results from the site you gave me



    Résumé de votre configuration

    Système d'exploitation Windows 7 Edition Intégrale (build 7600)
    Processeur Intel Pentium 2166 MHz (Merom)
    Carte mère Medion P7610 Not Applicable
    Options de recherche


    Afficher uniquement les drivers plus récents que ceux installés
    Afficher uniquement les drivers certifiés WHQL
    Afficher aussi les drivers beta
    Système d'exploitation
    Windows 7Windows 7 x64Windows VistaWindows Vista x64Windows XPWindows XP x64Windows XP Media Center EditionWindows XP Tablet PC EditionWindows Server 2008 R2 x64Windows Server 2008Windows Server 2008 x64Windows Server 2003Windows Server 2003 x64Windows 2000Windows MeWindows 98 SEWindows 98


    Liste de vos matériels et de leurs drivers

    Intel Pentium Dual CPU T3400 @ 2.16GHz
    Drivers installés:
    Constructeur: | Fichier INF: cpu.inf | Classe: processor | Version: 6.1.7600.16385 | Date: 21/06/2006

    Intel Pentium Dual CPU T3400 @ 2.16GHz
    Drivers installés:
    Constructeur: | Fichier INF: cpu.inf | Classe: processor | Version: 6.1.7600.16385 | Date: 21/06/2006

    nVidia Corporation G84 [GeForce 9500M GS]
    Drivers installés:
    Constructeur: nVidia Corporation | Fichier INF: oem4.inf | Classe: display | Version: 8.17.12.5721 | Date: 07/06/2010
    Drivers disponibles:
    Nvidia GeForce 8M/9M/100M/200M/300M/400M/Quadro FX/NVS M/ION (drivers 258.96 WHQL)
    Constructeur: NVIDIA | Fichier INF: nvmt.inf | Classe: display | Version: 8.17.12.5896 | Date: 09/07/2010 | Date de publication: 21/07/2010

    Realtek Semiconductor Corp. Realtek High Definition Audio
    Drivers installés:
    Constructeur: Realtek Semiconductor Corp. | Fichier INF: oem6.inf | Classe: media | Version: 6.0.1.6151 | Date: 06/07/2010

    Realtek Semiconductor Corp. Realtek High Definition Audio
    Drivers installés:
    Constructeur: Realtek Semiconductor Corp. | Fichier INF: oem6.inf | Classe: media | Version: 6.0.1.6151 | Date: 06/07/2010

    RaLink RT2860
    Drivers installés:
    Constructeur: RaLink | Fichier INF: oem2.inf | Classe: net | Version: 3.0.1.0 | Date: 19/05/2009
    Drivers disponibles:
    Ralink Technology RT2760/RT2790/RT2860/RT2890/RT3062/RT3090/RT3562/RT3592 (drivers 3.1.0.0 WHQL)
    Constructeur: Ralink Technology, Corp. | Fichier INF: rt2860.inf | Classe: net | Version: 3.01.00.0000 | Date: 04/02/2010 | Date de publication: 18/03/2010

    Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller
    Drivers installés:
    Constructeur: Realtek Semiconductor Co., Ltd. | Fichier INF: oem7.inf | Classe: net | Version: 7.23.623.2010 | Date: 23/06/2010

    Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) SATA AHCI Controller
    Drivers installés:
    Constructeur: Intel Corporation | Fichier INF: oem5.inf | Classe: hdc | Version: 7.0.0.1013 | Date: 04/06/2009
    Drivers disponibles:
    Intel Rapid Storage Technology ICH7/ICH8/ICH9/ICH10/PCH (drivers 9.6.0.1014 WHQL)
    Constructeur: Intel | Fichier INF: iaahci.inf | Classe: hdc | Version: 9.6.0.1014 | Date: 03/03/2010 | Date de publication: 03/04/2010

    Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) IDE Controller
    Drivers installés:
    Constructeur: Intel Corporation | Fichier INF: mshdc.inf | Classe: hdc | Version: 6.1.7600.16385 | Date: 21/06/2006
    Drivers disponibles:
    Intel Chipset Device Software (drivers 9.1.1.1027 WHQL)
    Constructeur: Intel | Fichier INF: ich78id2.inf | Classe: hdc | Version: 9.1.1.1016 | Date: 05/08/2009 | Date de publication: 06/08/2010

    MATSHITA BD-CMB UJ-120 ATA Device
    Drivers installés:
    Constructeur: | Fichier INF: cdrom.inf | Classe: cdrom | Version: 6.1.7600.16385 | Date: 21/06/2006

    Synaptics PS/2 Port TouchPad
    Drivers installés:
    Constructeur: Synaptics | Fichier INF: oem1.inf | Classe: mouse | Version: 10.0.19.0 | Date: 09/10/2007

    Standard PS/2 Keyboard
    Drivers installés:
    Constructeur: | Fichier INF: keyboard.inf | Classe: keyboard | Version: 6.1.7600.16385 | Date: 21/06/2006

    Generic PnP Monitor
    Drivers installés:
    Constructeur: | Fichier INF: monitor.inf | Classe: monitor | Version: 6.1.7600.16385 | Date: 21/06/2006

    Intel 82801 PCI Bridge - 2448
    Drivers installés:
    Constructeur: | Fichier INF: machine.inf | Classe: system | Version: 6.1.7600.16385 | Date: 21/06/2006

    Intel ICH8 Family PCI Express Root Port 1 - 283F
    Drivers installés:
    Constructeur: | Fichier INF: machine.inf | Classe: system | Version: 6.1.7600.16385 | Date: 21/06/2006

    Intel ICH8 Family PCI Express Root Port 3 - 2843
    Drivers installés:
    Constructeur: | Fichier INF: machine.inf | Classe: system | Version: 6.1.7600.16385 | Date: 21/06/2006

    Intel ICH8 Family PCI Express Root Port 4 - 2845
    Drivers installés:
    Constructeur: | Fichier INF: machine.inf | Classe: system | Version: 6.1.7600.16385 | Date: 21/06/2006

    Mobile Intel PM965/GM965/GL960/GS965 Express PCI Express Root Port - 2A01
    Drivers installés:
    Constructeur: | Fichier INF: machine.inf | Classe: system | Version: 6.1.7600.16385 | Date: 21/06/2006

    Intel Corporation 82801HEM (ICH8M) LPC Interface Controller
    Drivers installés:
    Constructeur: Intel Corporation | Fichier INF: machine.inf | Classe: system | Version: 6.1.7600.16385 | Date: 21/06/2006

    Intel Corporation 82801H (ICH8 Family) SMBus Controller
    Drivers installés:
    Constructeur: Intel Corporation | Fichier INF: machine.inf | Classe: system | Version: 6.1.7600.16385 | Date: 21/06/2006

    Intel Corporation 82801H (ICH8 Family) HD Audio Controller
    Drivers installés:
    Constructeur: Intel Corporation | Fichier INF: hdaudbus.inf | Classe: system | Version: 6.1.7600.16385 | Date: 13/07/2009

    Intel Corporation Mobile PM965/GM965/GL960 Memory Controller Hub
    Drivers installés:
    Constructeur: Intel Corporation | Fichier INF: machine.inf | Classe: system | Version: 6.1.7600.16385 | Date: 21/06/2006

    Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #1
    Drivers installés:
    Constructeur: Intel Corporation | Fichier INF: usbport.inf | Classe: usb | Version: 6.1.7600.16385 | Date: 21/06/2006

    Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #4
    Drivers installés:
    Constructeur: Intel Corporation | Fichier INF: usbport.inf | Classe: usb | Version: 6.1.7600.16385 | Date: 21/06/2006

    Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #5
    Drivers installés:
    Constructeur: Intel Corporation | Fichier INF: usbport.inf | Classe: usb | Version: 6.1.7600.16385 | Date: 21/06/2006

    Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #1
    Drivers installés:
    Constructeur: Intel Corporation | Fichier INF: usbport.inf | Classe: usb | Version: 6.1.7600.16385 | Date: 21/06/2006

    Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #2
    Drivers installés:
    Constructeur: Intel Corporation | Fichier INF: usbport.inf | Classe: usb | Version: 6.1.7600.16385 | Date: 21/06/2006

    Realtek Semiconductor Corp. Mass Storage Device (Realtek USB 2.0 Card Reader)
    Drivers installés:
    Constructeur: Realtek Semiconductor Corp. | Fichier INF: oem8.inf | Classe: usb | Version: 6.1.7600.30122 | Date: 17/06/2010
  10. toubib32

    toubib32 New Member Elite Member

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    It seems not to detect your Webcam. Please leave the medion webcam device installed, don't remove it. You have some update to install (marked in red). Please don't install them from the below list and run the autodetection of:

    1. Intel® Driver Update Utility
    2. Option 2: Automatically find drivers for my NVIDIA products
    3. Try to find the last update for Ralink wireless Ralink corp.
    Download SIW portable version and run it perhaps it would detect your webcam
    Intel Pentium Dual CPU T3400 @ 2.16GHz
    Drivers installés:
    Constructeur: | Fichier INF: cpu.inf | Classe: processor | Version: 6.1.7600.16385 | Date: 21/06/2006

    Intel Pentium Dual CPU T3400 @ 2.16GHz
    Drivers installés:
    Constructeur: | Fichier INF: cpu.inf | Classe: processor | Version: 6.1.7600.16385 | Date: 21/06/2006

    nVidia Corporation G84 [GeForce 9500M GS]
    Drivers installés:
    Constructeur: nVidia Corporation | Fichier INF: oem4.inf | Classe: display | Version: 8.17.12.5721 | Date: 07/06/2010
    Drivers disponibles:
    Nvidia GeForce 8M/9M/100M/200M/300M/400M/Quadro FX/NVS M/ION (drivers 258.96 WHQL)
    Constructeur: NVIDIA | Fichier INF: nvmt.inf | Classe: display | Version: 8.17.12.5896 | Date: 09/07/2010 | Date de publication: 21/07/2010


    Realtek Semiconductor Corp. Realtek High Definition Audio
    Drivers installés:
    Constructeur: Realtek Semiconductor Corp. | Fichier INF: oem6.inf | Classe: media | Version: 6.0.1.6151 | Date: 06/07/2010

    Realtek Semiconductor Corp. Realtek High Definition Audio
    Drivers installés:
    Constructeur: Realtek Semiconductor Corp. | Fichier INF: oem6.inf | Classe: media | Version: 6.0.1.6151 | Date: 06/07/2010

    RaLink RT2860
    Drivers installés:
    Constructeur: RaLink | Fichier INF: oem2.inf | Classe: net | Version: 3.0.1.0 | Date: 19/05/2009
    Drivers disponibles:
    Ralink Technology RT2760/RT2790/RT2860/RT2890/RT3062/RT3090/RT3562/RT3592 (drivers 3.1.0.0 WHQL)
    Constructeur: Ralink Technology, Corp. | Fichier INF: rt2860.inf | Classe: net | Version: 3.01.00.0000 | Date: 04/02/2010 | Date de publication: 18/03/2010


    Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller
    Drivers installés:
    Constructeur: Realtek Semiconductor Co., Ltd. | Fichier INF: oem7.inf | Classe: net | Version: 7.23.623.2010 | Date: 23/06/2010

    Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) SATA AHCI Controller
    Drivers installés:
    Constructeur: Intel Corporation | Fichier INF: oem5.inf | Classe: hdc | Version: 7.0.0.1013 | Date: 04/06/2009
    Drivers disponibles:
    Intel Rapid Storage Technology ICH7/ICH8/ICH9/ICH10/PCH (drivers 9.6.0.1014 WHQL)
    Constructeur: Intel | Fichier INF: iaahci.inf | Classe: hdc | Version: 9.6.0.1014 | Date: 03/03/2010 | Date de publication: 03/04/2010


    Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) IDE Controller
    Drivers installés:
    Constructeur: Intel Corporation | Fichier INF: mshdc.inf | Classe: hdc | Version: 6.1.7600.16385 | Date: 21/06/2006
    Drivers disponibles:
    Intel Chipset Device Software (drivers 9.1.1.1027 WHQL)
    Constructeur: Intel | Fichier INF: ich78id2.inf | Classe: hdc | Version: 9.1.1.1016 | Date: 05/08/2009 | Date de publication: 06/08/2010


    MATSHITA BD-CMB UJ-120 ATA Device
    Drivers installés:
    Constructeur: | Fichier INF: cdrom.inf | Classe: cdrom | Version: 6.1.7600.16385 | Date: 21/06/2006

    Synaptics PS/2 Port TouchPad
    Drivers installés:
    Constructeur: Synaptics | Fichier INF: oem1.inf | Classe: mouse | Version: 10.0.19.0 | Date: 09/10/2007

    Standard PS/2 Keyboard
    Drivers installés:
    Constructeur: | Fichier INF: keyboard.inf | Classe: keyboard | Version: 6.1.7600.16385 | Date: 21/06/2006

    Generic PnP Monitor
    Drivers installés:
    Constructeur: | Fichier INF: monitor.inf | Classe: monitor | Version: 6.1.7600.16385 | Date: 21/06/2006

    Intel 82801 PCI Bridge - 2448
    Drivers installés:
    Constructeur: | Fichier INF: machine.inf | Classe: system | Version: 6.1.7600.16385 | Date: 21/06/2006

    Intel ICH8 Family PCI Express Root Port 1 - 283F
    Drivers installés:
    Constructeur: | Fichier INF: machine.inf | Classe: system | Version: 6.1.7600.16385 | Date: 21/06/2006

    Intel ICH8 Family PCI Express Root Port 3 - 2843
    Drivers installés:
    Constructeur: | Fichier INF: machine.inf | Classe: system | Version: 6.1.7600.16385 | Date: 21/06/2006

    Intel ICH8 Family PCI Express Root Port 4 - 2845
    Drivers installés:
    Constructeur: | Fichier INF: machine.inf | Classe: system | Version: 6.1.7600.16385 | Date: 21/06/2006

    Mobile Intel PM965/GM965/GL960/GS965 Express PCI Express Root Port - 2A01
    Drivers installés:
    Constructeur: | Fichier INF: machine.inf | Classe: system | Version: 6.1.7600.16385 | Date: 21/06/2006

    Intel Corporation 82801HEM (ICH8M) LPC Interface Controller
    Drivers installés:
    Constructeur: Intel Corporation | Fichier INF: machine.inf | Classe: system | Version: 6.1.7600.16385 | Date: 21/06/2006

    Intel Corporation 82801H (ICH8 Family) SMBus Controller
    Drivers installés:
    Constructeur: Intel Corporation | Fichier INF: machine.inf | Classe: system | Version: 6.1.7600.16385 | Date: 21/06/2006

    Intel Corporation 82801H (ICH8 Family) HD Audio Controller
    Drivers installés:
    Constructeur: Intel Corporation | Fichier INF: hdaudbus.inf | Classe: system | Version: 6.1.7600.16385 | Date: 13/07/2009

    Intel Corporation Mobile PM965/GM965/GL960 Memory Controller Hub
    Drivers installés:
    Constructeur: Intel Corporation | Fichier INF: machine.inf | Classe: system | Version: 6.1.7600.16385 | Date: 21/06/2006

    Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #1
    Drivers installés:
    Constructeur: Intel Corporation | Fichier INF: usbport.inf | Classe: usb | Version: 6.1.7600.16385 | Date: 21/06/2006

    Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #4
    Drivers installés:
    Constructeur: Intel Corporation | Fichier INF: usbport.inf | Classe: usb | Version: 6.1.7600.16385 | Date: 21/06/2006

    Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #5
    Drivers installés:
    Constructeur: Intel Corporation | Fichier INF: usbport.inf | Classe: usb | Version: 6.1.7600.16385 | Date: 21/06/2006

    Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #1
    Drivers installés:
    Constructeur: Intel Corporation | Fichier INF: usbport.inf | Classe: usb | Version: 6.1.7600.16385 | Date: 21/06/2006

    Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #2
    Drivers installés:
    Constructeur: Intel Corporation | Fichier INF: usbport.inf | Classe: usb | Version: 6.1.7600.16385 | Date: 21/06/2006

    Realtek Semiconductor Corp. Mass Storage Device (Realtek USB 2.0 Card Reader)
    Drivers installés:
    Constructeur: Realtek Semiconductor Corp. | Fichier INF: oem8.inf | Classe: usb | Version: 6.1.7600.30122 | Date: 17/06/2010
  11. lainey2010

    lainey2010 New Member Bronze Member

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    the latest drivers are not allways the best. and do not allways work. this windows 7 isnt staying on, im going to be putting vista back on eventually, alls i want to know is why the webcam does not work, and neither do 2 usb's.. is it the motherboard or cam? (nothing picks it up like i said) or is it just drivers?
  12. Airman24

    Airman24 New Member Elite Member

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    >>Subscribed<<:)
  13. toubib32

    toubib32 New Member Elite Member

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    Hello lainey2010 :)
    Sorry for making you waiting for the answer. It's a matter of time difference.
    So I understand that you didn't install the update intentionally because they does not work! I would suggest you install them anyway with Windows 7!
    I see also you are impatient to resolve the problem so I am explaining what I am trying to do.
    The first cause to think about in your case is a webcam device or software dysfunction: not compatible, not correct, missing, not well installed...
    To find the right one, we could use the Drivers CD coming with PC, the medion website, some trusted autodetection software or websites.
    As these steps didn't resolve your problem, we are trying to find a similar medion webcam device. And to do that one solution is to know what is the name of your webcam ;)

    1. Download SIW portable version. It's a System information software. Run it perhaps it would detect your webcam and tell us what webcams does Medion install on their PC.
    2. click the Start menu and open the Control Panel. Double-click "Add/Remove Hardware" and verify that your internal camera is listed
    3. Right click on computer > Properties > Device Manager : Check to see if there is a yellow exclamation point, and look for any error code in the properties. Look for your webcam device, rightclick, and select Update Driver Software then follow the instruction. Try an install from CD or auto update. If that does not work, uninstall the webcam device and restart PC so that windows install generic devices.
    4. A webcam is an input device, like a scanner, and does not do anything by itself. To test or use the webcam, you must use a video recording or instant messaging program: Windows live messenger, Aol instant messenger, yahoo messenger, skype, youcam...
    5. Install or update Java, DirectX and Flash player.
  14. lainey2010

    lainey2010 New Member Bronze Member

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    nothing comes up in device manager, nothing comes up in scanners, its not that im impatient its the fact im selling it, its now on ebay. listed as faulty. its been tested evey single way you can think of. i have taken it apart to look at it, all the cables are correct. and the fact that 2 usb ports do not work aswell is making me think its the chipset drivers. or motherboard. i repair computers for a living. so i know what im doing. its just the fact that none of medion drivers work from there site. and theres nothing on the net for them at all. its not like a hp where there everywhere.... its a shame really as its got a 640GB hard drive, blu ray.. but thanks for your help anyway..
  15. Airman24

    Airman24 New Member Elite Member

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    Hello Lainey,

    I`m sorry nothing helped!I will mark this as solved as you have said you are now selling it as faulty.


    @ Toubib32,Thanks for all your help on this issue.:mrgreen:

    Regards,

    Airman24.
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