Internet stops working

  1. highland3r

    highland3r New Member Bronze Member

    Joined:
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    Whenever I use a program that requires a decent amount of bandwidth, my internet cuts out. It only resumes working again if I take the ethernet cable out of the modem for a moment before putting it back in.
    Ex. of programs it decides to **** out on..
    Team Fortress 2, League of Legends, uTorrent, etc...

    I've had this problem for a couple weeks now ever since I went out and got this new computer but enough is enough. I'm getting really sick and tired of having to reach back and take the f***ing cable out every single time to get the internet to work once it stops(Which happens quite frequently whenever I use a program that uses quite a bit of bandwidth). I know it's a problem with this computer because the internet works perfectly fine on the other computer.

    My OS is Windows 7 x64
    The internet company is Comcast, and my IP is static.
    Any idea on what it could be?
     
  2. Malnutrition

    Malnutrition Member

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    Hello Highland3r first things first in order to recieve help here at pchelpforum you must uninstall uTorrnet.Please confirm that you have done that then we will begin helping you.Also please see the rules in the link below this is not an option to recieve help you MUST uninstall utorrent.
    http://www.pchelpforum.com/misc.php?do=showrules
     
  3. Malnutrition

    Malnutrition Member

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    To confirm that you have uninstalled utorrent please do the following.

    Please download MINITOOLBOX When the box opens click save file, save it to the desktop and run it.





    Checkmark the following boxes:


    Flush Dns
    List Installed Programs
    List Users, Partitions and Memory size
    Click Go and post the result.
     
  4. highland3r

    highland3r New Member Bronze Member

    Joined:
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    uTorrent has been uninstalled.
    Results posted below this



    MiniToolBox by Farbar Version: 18-01-2012
    Ran by test (administrator) on 27-02-2012 at 13:36:24
    Microsoft Windows 7 Home Premium (X64)
    Boot Mode: Normal
    ***************************************************************************

    ========================= Flush DNS: ===================================

    Windows IP Configuration

    Successfully flushed the DNS Resolver Cache.

    =========================== Installed Programs ============================

    Adobe AIR (Version: 2.5.1.17730)
    Adobe Community Help (Version: 3.4.980)
    Adobe Flash Player 11 ActiveX 64-bit (Version: 11.1.102.55)
    Adobe Flash Player 11 Plugin 64-bit (Version: 11.1.102.62)
    Adobe Photoshop CS5.1 (Version: 12.1)
    Adobe Reader X (10.1.2) (Version: 10.1.2)
    Agatha Christie - Peril at End House (Version: 2.2.0.95)
    AMD APP SDK Runtime (Version: 2.5.793.1)
    AMD Catalyst Install Manager (Version: 3.0.851.0)
    AMD Fuel (Version: 2011.1013.1702.28713)
    AMD Problem Report Wizard (Version: 3.0.851.0)
    AMD VISION Engine Control Center (Version: 2011.1013.1702.28713)
    APB Reloaded
    Apple Application Support (Version: 2.1.6)
    Apple Mobile Device Support (Version: 4.0.0.97)
    Apple Software Update (Version: 2.1.3.127)
    avast! Free Antivirus (Version: 6.0.1367.0)
    Bejeweled 2 Deluxe (Version: 2.2.0.95)
    Blackhawk Striker 2 (Version: 2.2.0.95)
    Blasterball 3 (Version: 2.2.0.95)
    Blio (Version: 2.2.7689)
    Bonjour (Version: 3.0.0.10)
    Bounce Symphony (Version: 2.2.0.95)
    Build-a-lot 2 (Version: 2.2.0.95)
    Cake Mania (Version: 2.2.0.95)
    Catalyst Control Center - Branding (Version: 1.00.0000)
    Catalyst Control Center Graphics Previews Common (Version: 2011.1013.1702.28713)
    Catalyst Control Center InstallProxy (Version: 2011.1013.1702.28713)
    Catalyst Control Center Localization All (Version: 2011.1013.1702.28713)
    ccc-utility64 (Version: 2011.1013.1702.28713)
    CCC Help Chinese Standard (Version: 2011.1013.1701.28713)
    CCC Help Chinese Traditional (Version: 2011.1013.1701.28713)
    CCC Help Czech (Version: 2011.1013.1701.28713)
    CCC Help Danish (Version: 2011.1013.1701.28713)
    CCC Help Dutch (Version: 2011.1013.1701.28713)
    CCC Help English (Version: 2011.1013.1701.28713)
    CCC Help Finnish (Version: 2011.1013.1701.28713)
    CCC Help French (Version: 2011.1013.1701.28713)
    CCC Help German (Version: 2011.1013.1701.28713)
    CCC Help Greek (Version: 2011.1013.1701.28713)
    CCC Help Hungarian (Version: 2011.1013.1701.28713)
    CCC Help Italian (Version: 2011.1013.1701.28713)
    CCC Help Japanese (Version: 2011.1013.1701.28713)
    CCC Help Korean (Version: 2011.1013.1701.28713)
    CCC Help Norwegian (Version: 2011.1013.1701.28713)
    CCC Help Polish (Version: 2011.1013.1701.28713)
    CCC Help Portuguese (Version: 2011.1013.1701.28713)
    CCC Help Russian (Version: 2011.1013.1701.28713)
    CCC Help Spanish (Version: 2011.1013.1701.28713)
    CCC Help Swedish (Version: 2011.1013.1701.28713)
    CCC Help Thai (Version: 2011.1013.1701.28713)
    CCC Help Turkish (Version: 2011.1013.1701.28713)
    CCleaner (Version: 3.15)
    Chuzzle Deluxe (Version: 2.2.0.95)
    CopyTrans Suite
    Counter-Strike
    Day of Defeat
    Diner Dash 2 Restaurant Rescue (Version: 2.2.0.95)
    Dora's World Adventure (Version: 2.2.0.95)
    Escape Rosecliff Island (Version: 2.2.0.95)
    Farm Frenzy (Version: 2.2.0.95)
    FATE (Version: 2.2.0.95)
    Final Drive Nitro (Version: 2.2.0.95)
    Half-Life 2
    Heroes of Hellas 2 - Olympia (Version: 2.2.0.95)
    HP Auto (Version: 1.0.12494.3472)
    HP Client Services (Version: 1.0.12656.3472)
    HP Customer Experience Enhancements (Version: 6.0.1.7)
    HP Game Console
    HP Games (Version: 1.0.1.5)
    HP MediaSmart Music (Version: 4.2.4517)
    HP MediaSmart SmartMenu (Version: 3.1.2.4)
    HP MediaSmart/TouchSmart Netflix (Version: 1.0.4.0)
    HP MovieStore (Version: 1.0.027)
    HP MovieStore (Version: 2.0.2)
    HP Odometer (Version: 2.10.0000)
    HP Setup (Version: 8.4.4400.3525)
    HP Setup Manager (Version: 1.0.12844.3519)
    HP Support Information (Version: 10.1.1000)
    HP Update (Version: 5.003.001.001)
    HP Vision Hardware Diagnostics (Version: 2.1.6.0)
    Hulu Desktop (Version: 0.9.13)
    HydraVision (Version: 4.2.218.0)
    iTunes (Version: 10.5.3.3)
    Java Auto Updater (Version: 2.0.6.1)
    Java(TM) 6 Update 22 (Version: 6.0.220)
    Java(TM) 6 Update 30 (Version: 6.0.300)
    Jewel Quest Solitaire 2 (Version: 2.2.0.95)
    Join (Merge, Combine) Multiple Text Files Into One Software
    K-Lite Codec Pack 8.2.0 (Full) (Version: 8.2.0)
    Kobo (Version: 1.6)
    League of Legends (Version: 1.3)
    LightScribe System Software (Version: 1.18.20.1)
    Malwarebytes Anti-Malware version 1.60.0.1800 (Version: 1.60.0.1800)
    Messenger Plus! (Version: 5.10.0.750)
    Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
    Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
    Microsoft Application Error Reporting (Version: 12.0.6015.5000)
    Microsoft Choice Guard (Version: 2.0.48.0)
    Microsoft Office 2010 (Version: 14.0.4763.1000)
    Microsoft Office Access MUI (English) 2010 (Version: 14.0.4763.1000)
    Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.4763.1000)
    Microsoft Office Excel MUI (English) 2010 (Version: 14.0.4763.1000)
    Microsoft Office Office 64-bit Components 2010 (Version: 14.0.4763.1000)
    Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.4763.1000)
    Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.4763.1000)
    Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.4763.1000)
    Microsoft Office Proof (English) 2010 (Version: 14.0.4763.1000)
    Microsoft Office Proof (French) 2010 (Version: 14.0.4763.1000)
    Microsoft Office Proof (Spanish) 2010 (Version: 14.0.4763.1000)
    Microsoft Office Proofing (English) 2010 (Version: 14.0.4763.1000)
    Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.4763.1000)
    Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.4763.1000)
    Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.4763.1000)
    Microsoft Office Shared MUI (English) 2010 (Version: 14.0.4763.1000)
    Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.4763.1000)
    Microsoft Office Word MUI (English) 2010 (Version: 14.0.4763.1000)
    Microsoft Silverlight (Version: 5.0.61118.0)
    Microsoft Visual C++ 2005 Redistributable (Version: 8.0.50727.42)
    Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
    Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
    Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
    Microsoft WSE 3.0 Runtime (Version: 3.0.5305.0)
    Microsoft_VC80_ATL_x86 (Version: 8.0.50727.4053)
    Microsoft_VC80_ATL_x86_x64 (Version: 8.0.50727.4053)
    Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
    Microsoft_VC80_CRT_x86_x64 (Version: 8.0.50727.4053)
    Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
    Microsoft_VC80_MFC_x86_x64 (Version: 8.0.50727.4053)
    Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
    Microsoft_VC80_MFCLOC_x86_x64 (Version: 80.50727.4053)
    Microsoft_VC90_ATL_x86 (Version: 1.00.0000)
    Microsoft_VC90_ATL_x86_x64 (Version: 1.00.0000)
    Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
    Microsoft_VC90_CRT_x86_x64 (Version: 1.00.0000)
    Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
    Microsoft_VC90_MFC_x86_x64 (Version: 1.00.0000)
    Microsoft_VC90_MFCLOC_x86 (Version: 1.00.0000)
    Microsoft_VC90_MFCLOC_x86_x64 (Version: 1.00.0000)
    Minecraft Cracked
    mIRC (Version: 7.22)
    Mozilla Firefox (3.6.25) (Version: 3.6.25 (en-US))
    MSVCRT (Version: 14.0.1468.721)
    MSVCRT Redists (Version: 1.0)
    MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
    MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
    MTA:SA v1.3 (Version: v1.3)
    Mystery P.I. - The London Caper (Version: 2.2.0.95)
    OpenOffice.org 3.3 (Version: 3.3.9567)
    Opera 11.61 (Version: 11.61.1250)
    Palringo
    Pando Media Booster (Version: 2.6.0.1)
    PDF Complete Special Edition (Version: 4.0.9)
    PDF Settings CS5 (Version: 10.0)
    Penguins! (Version: 2.2.0.95)
    PhotoNow! (Version: 1.1.7717)
    Plants vs. Zombies (Version: 2.2.0.95)
    PlayReady PC Runtime amd64 (Version: 1.3.0)
    PlayReady PC Runtime x86 (Version: 1.3.0)
    Poker Superstars III (Version: 2.2.0.95)
    Polar Bowler (Version: 2.2.0.95)
    Polar Golfer (Version: 2.2.0.95)
    PowerISO (Version: 4.9)
    PressReader (Version: 5.10.1102.0)
    Rainmeter (Version: 2.2 r1116)
    Realtek High Definition Audio Driver (Version: 6.0.1.6196)
    Recovery Manager (Version: 5.5.3219)
    RocketDock 1.3.5
    RoxioNow Player (Version: 1.9.5.101)
    ShiftWindow 1.02
    Skype Click to Call (Version: 5.9.9216)
    Skype™ 5.5 (Version: 5.5.124)
    Steam (Version: 1.0.0.0)
    Team Fortress 2
    Uniblue RegistryBooster (Version: 6.0.10.7)
    Uniblue SpeedUpMyPC
    VC 9.0 Runtime (Version: 1.0.0)
    Vegas Pro 11.0 (64-bit) (Version: 11.0.521)
    Ventrilo Client for Windows x64 (Version: 3.0.8.0)
    Virtual Families (Version: 2.2.0.95)
    Virtual Villagers 4 - The Tree of Life (Version: 2.2.0.95)
    VLC media player 1.1.11 (Version: 1.1.11)
    Wheel of Fortune 2 (Version: 2.2.0.95)
    Windows Live Call (Version: 14.0.8117.0416)
    Windows Live Communications Platform (Version: 14.0.8117.416)
    Windows Live Essentials (Version: 14.0.8117.0416)
    Windows Live Essentials (Version: 14.0.8117.416)
    Windows Live Messenger (Version: 14.0.8117.0416)
    Windows Live Sign-in Assistant (Version: 5.000.818.5)
    Windows Live Upload Tool (Version: 14.0.8014.1029)
    WinRAR 4.10 (64-bit) (Version: 4.10.0)
    World of Warcraft (Version: 4.3.0.15050)
    XSplit (Version: 1.0.1201.0504)
    Zinio Reader 4 (Version: 4.0.3184)
    ZoneAlarm Firewall (Version: 10.1.079.000)
    ZoneAlarm Free (Version: 10.1.079.000)
    ZoneAlarm Security (Version: 10.1.079.000)
    ZoneAlarm Toolbar
    Zuma Deluxe (Version: 2.2.0.95)

    ========================= Memory info: ===================================

    Percentage of memory in use: 46%
    Total physical RAM: 3839.29 MB
    Available physical RAM: 2046.93 MB
    Total Pagefile: 9595.43 MB
    Available Pagefile: 7471.48 MB
    Total Virtual: 4095.88 MB
    Available Virtual: 3965.29 MB

    ========================= Partitions: =====================================

    1 Drive c: (OS) (Fixed) (Total:452.83 GB) (Free:220.79 GB) NTFS
    2 Drive d: (HP_RECOVERY) (Fixed) (Total:12.83 GB) (Free:1.58 GB) NTFS

    ========================= Users: ========================================

    User accounts for \\HOME

    Administrator Guest test


    **** End of log ****
     
  5. Malnutrition

    Malnutrition Member

    Joined:
    Nov 14, 2011
    Posts:
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    779
    Local time:
    09:06
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    What kind of computer do you have?Example Compaq Presario C700
    Run Unkown Device Id,then go to file> go to save >save it to your desktop >open it >copy and paste entire contents in your next reply.
    http://www.zhangduo.com/UnknownDeviceIdentifier.exe

    It may also be due to you having two antivirus apps installed.
    Please uninstall the following programs.


    ZoneAlarm Firewall (Version: 10.1.079.000)
    ZoneAlarm Free (Version: 10.1.079.000)
    ZoneAlarm Security (Version: 10.1.079.000)
    ZoneAlarm Toolbar
    Uniblue RegistryBooster (Version: 6.0.10.7)
    Uniblue SpeedUpMyPC
    Minecraft Cracked
    Java(TM) 6 Update 22 (Version: 6.0.220)
    Java(TM) 6 Update 30 (Version: 6.0.300)
    Update your java here.
    java.com: Java + You

    Would you please tell me which antivirus applications you have had previously on this machine any and all.The reason I ask is because some like to hang around after you uninstall via add remove programs and require the use of removal tools.



    Download CCLEANER


    Just DONT us the registry cleaner function of CCleaner unless you know what you are deleting exactly!!

    Then open ccleaner hit the tools button then startup second one down below uninstall then in the bottom right hand corner of ccleaner hit save to text file.Save it to your desktop and post the startup.txt here in your next reply.


    Hit the start button in lower left hand corner. Then in the run box type msconfig, then hit the services tab then put a check mark in hide microsoft services what is listed there,after hiding microsoft services?Please post back to us in a vertical list.
     
  6. highland3r

    highland3r New Member Bronze Member

    Joined:
    Jan 9, 2012
    Posts:
    24
    Likes Received:
    1
    Local time:
    08:06
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    List of Devices below


    Device Information Listing for test@HOME - 2/27/2012 2:43:10 PM

    High Definition Audio Controller
    Chip: ATI Technologies SB600 High Definition Audio Controller
    Detail
    PnpID
    VEN_1002&DEV_4383&SUBSYS_2AB1103C&REV_00
    Vendor
    Microsoft
    Device
    High Definition Audio Controller
    Chip Vendor
    ATI Technologies
    Chip
    SB600 High Definition Audio Controller
    ATI I/O Communications Processor PCI Bus Controller
    Chip: ATI Technologies SB600 PCI to PCI Bridge
    Detail
    PnpID
    VEN_1002&DEV_4384&SUBSYS_00000000&REV_00
    Vendor
    ATI
    Device
    ATI I/O Communications Processor PCI Bus Controller
    Chip Vendor
    ATI Technologies
    Chip
    SB600 PCI to PCI Bridge
    ATI I/O Communications Processor SMBus Controller
    Chip: ATI Technologies SB600 SMBus Controller
    Detail
    PnpID
    VEN_1002&DEV_4385&SUBSYS_2AB1103C&REV_3C
    Vendor
    ATI
    Device
    ATI I/O Communications Processor SMBus Controller
    Chip Vendor
    ATI Technologies
    Chip
    SB600 SMBus Controller
    AMD SATA Controller
    Chip: ATI Technologies SB700 SATA Controller [AHCI mode]
    Detail
    PnpID
    VEN_1002&DEV_4391&SUBSYS_2AB1103C&REV_00
    Vendor
    AMD
    Device
    AMD SATA Controller
    Chip Vendor
    ATI Technologies
    Chip
    SB700 SATA Controller [AHCI mode]
    Standard Enhanced PCI to USB Host Controller
    Chip: ATI Technologies SB700 USB EHCI Controller
    Detail
    PnpID
    VEN_1002&DEV_4396&SUBSYS_2AB1103C&REV_00
    Vendor
    (Standard USB Host Controller)
    Device
    Standard Enhanced PCI to USB Host Controller
    Chip Vendor
    ATI Technologies
    Chip
    SB700 USB EHCI Controller
    Standard OpenHCD USB Host Controller
    Chip: ATI Technologies SB700 USB OHCI Controller #0
    Detail
    PnpID
    VEN_1002&DEV_4397&SUBSYS_2AB1103C&REV_00
    Vendor
    (Standard USB Host Controller)
    Device
    Standard OpenHCD USB Host Controller
    Chip Vendor
    ATI Technologies
    Chip
    SB700 USB OHCI Controller #0
    Standard OpenHCD USB Host Controller
    Chip: ATI Technologies SB700 USB OHCI Controller #1
    Detail
    PnpID
    VEN_1002&DEV_4398&SUBSYS_2AB1103C&REV_00
    Vendor
    (Standard USB Host Controller)
    Device
    Standard OpenHCD USB Host Controller
    Chip Vendor
    ATI Technologies
    Chip
    SB700 USB OHCI Controller #1
    PCI standard ISA bridge
    Chip: ATI Technologies SB700 LPC Host Controller
    Detail
    PnpID
    VEN_1002&DEV_439D&SUBSYS_2AB1103C&REV_00
    Vendor
    (Standard system devices)
    Device
    PCI standard ISA bridge
    Chip Vendor
    ATI Technologies
    Chip
    SB700 LPC Host Controller
    ATI Radeon HD 4200
    Chip: ATI Technologies Radeon HD 4200 (RS880)
    Detail
    PnpID
    VEN_1002&DEV_9710&SUBSYS_2AB1103C&REV_00
    Vendor
    ATI Technologies Inc.
    Device
    ATI Radeon HD 4200
    Chip Vendor
    ATI Technologies
    Chip
    Radeon HD 4200 (RS880)
    PCI standard host CPU bridge
    Chip: Advanced Micro Devices (AMD) (Family 10h) Athlon/Opteron/Sempron/Turion HyperTransport Configuration
    Detail
    PnpID
    VEN_1022&DEV_1200&SUBSYS_00000000&REV_00
    Vendor
    (Standard system devices)
    Device
    PCI standard host CPU bridge
    Chip Vendor
    Advanced Micro Devices (AMD)
    Chip
    (Family 10h) Athlon/Opteron/Sempron/Turion HyperTransport Configuration
    PCI standard host CPU bridge
    Chip: Advanced Micro Devices (AMD) (Family 10h) Athlon/Opteron/Sempron/Turion Address Map Configuration
    Detail
    PnpID
    VEN_1022&DEV_1201&SUBSYS_00000000&REV_00
    Vendor
    (Standard system devices)
    Device
    PCI standard host CPU bridge
    Chip Vendor
    Advanced Micro Devices (AMD)
    Chip
    (Family 10h) Athlon/Opteron/Sempron/Turion Address Map Configuration
    PCI standard host CPU bridge
    Chip: Advanced Micro Devices (AMD) (Family 10h) Athlon/Opteron/Sempron/Turion DRAM Controller
    Detail
    PnpID
    VEN_1022&DEV_1202&SUBSYS_00000000&REV_00
    Vendor
    (Standard system devices)
    Device
    PCI standard host CPU bridge
    Chip Vendor
    Advanced Micro Devices (AMD)
    Chip
    (Family 10h) Athlon/Opteron/Sempron/Turion DRAM Controller
    PCI standard host CPU bridge
    Chip: Advanced Micro Devices (AMD) (Family 10h) Athlon/Opteron/Sempron/Turion Miscellaneous Configuration
    Detail
    PnpID
    VEN_1022&DEV_1203&SUBSYS_00000000&REV_00
    Vendor
    (Standard system devices)
    Device
    PCI standard host CPU bridge
    Chip Vendor
    Advanced Micro Devices (AMD)
    Chip
    (Family 10h) Athlon/Opteron/Sempron/Turion Miscellaneous Configuration
    PCI standard host CPU bridge
    Chip: Advanced Micro Devices (AMD) (Family 10h) Athlon/Opteron/Sempron/Turion Link Control
    Detail
    PnpID
    VEN_1022&DEV_1204&SUBSYS_00000000&REV_00
    Vendor
    (Standard system devices)
    Device
    PCI standard host CPU bridge
    Chip Vendor
    Advanced Micro Devices (AMD)
    Chip
    (Family 10h) Athlon/Opteron/Sempron/Turion Link Control
    PCI standard host CPU bridge
    Chip: Advanced Micro Devices (AMD) RS780 Host Bridge Alternate
    Detail
    PnpID
    VEN_1022&DEV_9601&SUBSYS_2AB1103C&REV_00
    Vendor
    (Standard system devices)
    Device
    PCI standard host CPU bridge
    Chip Vendor
    Advanced Micro Devices (AMD)
    Chip
    RS780 Host Bridge Alternate
    PCI standard PCI-to-PCI bridge
    Chip: Advanced Micro Devices (AMD) RS780 PCI to PCI Bridge (int gfx)
    Detail
    PnpID
    VEN_1022&DEV_9602&SUBSYS_96021022&REV_00
    Vendor
    (Standard system devices)
    Device
    PCI standard PCI-to-PCI bridge
    Chip Vendor
    Advanced Micro Devices (AMD)
    Chip
    RS780 PCI to PCI Bridge (int gfx)
    PCI standard PCI-to-PCI bridge
    Chip: Advanced Micro Devices (AMD) RS780 PCI to PCI Bridge (PCIe Port 5)
    Detail
    PnpID
    VEN_1022&DEV_9609&SUBSYS_2AB1103C&REV_00
    Vendor
    (Standard system devices)
    Device
    PCI standard PCI-to-PCI bridge
    Chip Vendor
    Advanced Micro Devices (AMD)
    Chip
    RS780 PCI to PCI Bridge (PCIe Port 5)
    Realtek PCIe FE Family Controller
    Chip: Realtek Semiconductor RTL8101 PCIe Fast Ethernet Adapter
    Detail
    PnpID
    VEN_10EC&DEV_8136&SUBSYS_2AB1103C&REV_05
    Vendor
    Realtek
    Device
    Realtek PCIe FE Family Controller
    Chip Vendor
    Realtek Semiconductor
    Chip
    RTL8101 PCIe Fast Ethernet Adapter
    Primax Electronics USB Device
    Vendor: Primax Electronics
    PnpID: VID_0461&PID_4D8A
    Device: USB Device
    Chicony Electronics USB Device
    Vendor: Chicony Electronics
    PnpID: VID_04F2&PID_0841
    Device: USB Device
    Alcor Micro Multi Flash Reader
    Vendor: Alcor Micro
    PnpID: VID_058F&PID_6366
    Device: Multi Flash Reader
    Apple Apple iPod USB Driver
    Vendor: Apple
    PnpID: VID_05AC&PID_1265
    Device: Apple iPod USB Driver
    InterAct USB Device
    Vendor: InterAct
    PnpID: VID_05FD&PID_9021
    Device: USB Device
    Pixart Imaging Hama Optical Mouse
    Vendor: Pixart Imaging
    PnpID: VID_093A&PID_2510
    Device: Hama Optical Mouse
    Realtek Semiconductor Mass Storage Device
    Vendor: Realtek Semiconductor
    PnpID: VID_0BDA&PID_0118
    Device: Mass Storage Device
    USB Root Hub
    Vendor: Microsoft
    PnpID: usb\root_hub
    USB Composite Device
    Vendor: Microsoft
    PnpID: usb\composite
    USB Mass Storage Device
    Vendor: Microsoft
    PnpID: usb\class_08&subclass_06&prot_50
    Apple iPod USB Driver
    Vendor: Apple, Inc.
    PnpID: usb\vid_05ac&pid_1265
    CD-ROM Drive
    Vendor: Microsoft
    PnpID: gencdrom
    ACPI x64-based PC
    Vendor: Microsoft
    PnpID: acpiapic
    Disk drive
    Vendor: Microsoft
    PnpID: gendisk
    HID Keyboard Device
    Vendor: Microsoft
    PnpID: hid_device_system_keyboard
    Realtek High Definition Audio
    Vendor: Realtek Semiconductor Corp.
    PnpID: hdaudio\func_01&ven_10ec&dev_0888&subsys_103c2ab1
    Microsoft Streaming Clock Proxy
    Vendor: Microsoft
    PnpID: sw\{97ebaacc-95bd-11d0-a3ea-00a0c9223196}
    Microsoft Streaming Quality Manager Proxy
    Vendor: Microsoft
    PnpID: sw\{ddf4358e-bb2c-11d0-a42f-00a0c9223196}
    Microsoft Streaming Service Proxy
    Vendor: Microsoft
    PnpID: sw\{96e080c7-143c-11d1-b40f-00a0c9223196}
    Microsoft Streaming Tee/Sink-to-Sink Converter
    Vendor: Microsoft
    PnpID: sw\{cfd669f1-9bc2-11d0-8299-0000f822fe8a}
    Microsoft Trusted Audio Drivers
    Vendor: Microsoft
    PnpID: sw\{eec12db6-ad9c-4168-8658-b03daef417fe}
    HP 2159 Series Wide LCD Monitor
    Vendor: HP
    PnpID: monitor\hwp282a
    HP w1907 Wide LCD Monitor
    Vendor: HP
    PnpID: monitor\hwp26a2
    HID-compliant mouse
    Vendor: Microsoft
    PnpID: hid_device_system_mouse
    WAN Miniport (SSTP)
    Vendor: Microsoft
    PnpID: ms_sstpminiport
    WAN Miniport (IKEv2)
    Vendor: Microsoft
    PnpID: ms_agilevpnminiport
    WAN Miniport (L2TP)
    Vendor: Microsoft
    PnpID: ms_l2tpminiport
    WAN Miniport (PPTP)
    Vendor: Microsoft
    PnpID: ms_pptpminiport
    WAN Miniport (PPPOE)
    Vendor: Microsoft
    PnpID: ms_pppoeminiport
    WAN Miniport (IPv6)
    Vendor: Microsoft
    PnpID: ms_ndiswanipv6
    WAN Miniport (Network Monitor)
    Vendor: Microsoft
    PnpID: ms_ndiswanbh
    WAN Miniport (IP)
    Vendor: Microsoft
    PnpID: ms_ndiswanip
    Microsoft ISATAP Adapter
    Vendor: Microsoft
    PnpID: *isatap
    RAS Async Adapter
    Vendor: Microsoft
    PnpID: sw\{eeab7790-c514-11d1-b42b-00805fc1270e}
    Microsoft Teredo Tunneling Adapter
    Vendor: Microsoft
    PnpID: *teredo
    Microsoft 6to4 Adapter
    Vendor: Microsoft
    PnpID: *6to4mp
    Plug and Play Software Device Enumerator
    Vendor: Microsoft
    PnpID: root\swenum
    UMBus Root Bus Enumerator
    Vendor: Microsoft
    PnpID: root\umbus
    Terminal Server Mouse Driver
    Vendor: Microsoft
    PnpID: root\rdp_mou
    Terminal Server Keyboard Driver
    Vendor: Microsoft
    PnpID: root\rdp_kbd
    Composite Bus Enumerator
    Vendor: Microsoft
    PnpID: root\compositebus
    System board
    Vendor: Microsoft
    PnpID: *pnp0c01
    Volume Manager
    Vendor: Microsoft
    PnpID: root\volmgr
    File as Volume Driver
    Vendor: Microsoft
    PnpID: root\blbdrive
    Motherboard resources
    Vendor: Microsoft
    PnpID: *pnp0c02
    Microsoft Virtual Drive Enumerator Driver
    Vendor: Microsoft
    PnpID: root\vdrvroot
    Microsoft System Management BIOS Driver
    Vendor: Microsoft
    PnpID: root\mssmbios
    Microsoft ACPI-Compliant System
    Vendor: Microsoft
    PnpID: *pnp0c08
    UMBus Enumerator
    Vendor: Microsoft
    PnpID: umb\umbus
    ACPI Power Button
    Vendor: Microsoft
    PnpID: *pnp0c0c
    Microsoft Windows Management Interface for ACPI
    Vendor: Microsoft
    PnpID: *pnp0c14
    ACPI Fixed Feature Button
    Vendor: Microsoft
    PnpID: acpi\fixedbutton
    AMD PCI Express (3GIO) Filter Driver
    Vendor: Advanced Micro Devices Inc
    PnpID: *pnp0a03
    Numeric data processor
    Vendor: Microsoft
    PnpID: *pnp0c04
    Programmable interrupt controller
    Vendor: Microsoft
    PnpID: *pnp0000
    System timer
    Vendor: Microsoft
    PnpID: *pnp0100
    High precision event timer
    Vendor: Microsoft
    PnpID: *pnp0103
    Direct memory access controller
    Vendor: Microsoft
    PnpID: *pnp0200
    System speaker
    Vendor: Microsoft
    PnpID: *pnp0800
    System CMOS/real time clock
    Vendor: Microsoft
    PnpID: *pnp0b00
    AMD IO Driver
    Vendor: AMD, Inc
    PnpID: *amdio
    AMD Processor
    Vendor: Microsoft
    PnpID: acpi\authenticamd_-_amd64
    Generic volume shadow copy
    Vendor: Microsoft
    PnpID: storage\volumesnapshot
    Generic volume
    Vendor: Microsoft
    PnpID: storage\volume
    USB Input Device
    Vendor: Microsoft
    PnpID: generic_hid_device
    HID-compliant device
    Vendor: Microsoft
    PnpID: hid_device
    HID-compliant consumer control device
    Vendor: Microsoft
    PnpID: hid_device_up:000c_u:0001
    WPD FileSystem Volume Driver
    Vendor: Microsoft
    PnpID: wpdbusenum\fs
    DANNNY'S IP
    Vendor: Microsoft
    PnpID: wpdbusenum\fs


    ------------------------------------------------------------


    I have no other antivirus/firewall programs installed other than the ones listed, both currently and previously. And all of those listed in your post have been uninstalled now.
     
  7. Malnutrition

    Malnutrition Member

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    Ok Please continue with these.

    Download CCLEANER


    Just DONT us the registry cleaner function of CCleaner unless you know what you are deleting exactly!!

    Then open ccleaner hit the tools button then startup second one down below uninstall then in the bottom right hand corner of ccleaner hit save to text file.Save it to your desktop and post the startup.txt here in your next reply.


    Hit the start button in lower left hand corner. Then in the run box type msconfig, then hit the services tab then put a check mark in hide microsoft services what is listed there,after hiding microsoft services?Please post back to us in a vertical list.
     
  8. Malnutrition

    Malnutrition Member

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  9. Malnutrition

    Malnutrition Member

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    Can you also please tell me what kind of computer you have.
     
  10. Malnutrition

    Malnutrition Member

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    Please see how it goes now that you have uninstalled the programs I requested.
     
  11. highland3r

    highland3r New Member Bronze Member

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    The computer I'm using is a brand computer, not custom built. Its model is..
    HP Pavilion Slimline s5743w

    P.S. - I know you wanted me to uninstall Zonealarm but I have so many Chinese intruders up my *** all the time that if I take it off it's going to be downtown china on my computer within the hour. Normally I would find a more mainstream firewall which has little reports of interfering with connections but I've already confirmed that Zonealarm is not the cause of it as I've already uninstalled it in the past and continued to experience problems after a full uninstall. I used the computer for a full day without any firewall and it still had the same connection issues. (Not to mention the volume of **** that I had to fix from those pesky Chinese taking advantage of my computer having no firewall)

    Here's the CCleaner log that you requested:


    Yes HKCU:Run RocketDock "C:\Program Files (x86)\RocketDock\RocketDock.exe"
    No HKCU:Run Steam "C:\Program Files (x86)\Steam\Steam.exe" -silent
    No HKLM:Run Adobe ARM "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    No HKLM:Run AdobeAAMUpdater-1.0 "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
    No HKLM:Run AdobeCS5.5ServiceManager "C:\Program Files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin
    No HKLM:Run APSDaemon "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    Yes HKLM:Run avast "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
    Yes HKLM:Run HP Software Update C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
    Yes HKLM:Run hpsysdrv c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe
    Yes HKLM:Run ISW
    No HKLM:Run iTunesHelper "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    Yes HKLM:Run Malwarebytes' Anti-Malware "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
    No HKLM:Run Norton Online Backup C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe
    No HKLM:Run PDF Complete C:\Program Files (x86)\PDF Complete\pdfsty.exe
    No HKLM:Run PlusService C:\Program Files (x86)\Yuna Software\Messenger Plus!\PlusService.exe
    No HKLM:Run SmartMenu C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe /background
    Yes HKLM:Run StartCCC "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    Yes HKLM:Run SunJavaUpdateSched "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    No HKLM:Run SwitchBoard C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
    Yes HKLM:Run ZoneAlarm "C:\Program Files (x86)\CheckPoint\ZoneAlarm\zatray.exe"
    No Startup Common Rainmeter.lnk C:\PROGRA~1\RAINME~1\RAINME~1.EXE
    No Startup User OpenOffice.org 3.3.lnk C:\PROGRA~2\OPENOF~1.ORG\program\QUICKS~1.EXE
     
  12. highland3r

    highland3r New Member Bronze Member

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    Here's screenshots of the msconfig window showing non-microsoft processes.
    ( Wasn't going to take 20 minutes just to type everything out when you can just screenshot ;) )

    http://i44.tinypic.com/30c98pe.jpg
    http://i42.tinypic.com/34eyd1i.jpg

    Edit - I'll have to take a day or two until I can confirm if it's been fixed or not as I have no way to recreate the problem immediately.
     
  13. Malnutrition

    Malnutrition Member

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    Click on Start, All Programs, Accessories.
    Command Prompt You will need to open an elevated command prompt.
    Elevated Command Prompt - Windows 7 Forums

    Type the following commands exactly as shown and press Enter after each one.

    ipconfig /flushdns
    netsh winsock reset
    netsh int ip reset reset.log

    ipconfig /release
    ipconfig /renew

    netsh int tcp set heuristics disabled
    netsh int tcp set global congestionprovider=ctcp
    netsh int tcp set global autotuninglevel=disabled

    Reboot the computer

    I will look over the other logs you posted in an hour or so :)
     
  14. Malnutrition

    Malnutrition Member

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  15. highland3r

    highland3r New Member Bronze Member

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    IPv6 is already disabled. Did that back when I first got the computer. And I've done all your other instructions as well. I'll report back the day after tomorrow on whether or not I'm still experiencing problems.

    Thank you for your help Malnutrition! :)
     
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