internet connection lost when trying to download anything

Solved
  1. dontknow

    dontknow Member Silver Member

    Joined:
    Dec 9, 2010
    Posts:
    192
    Likes Received:
    3
    Local time:
    13:29
    My System
    Loading...

    hello :)

    about 2 weeks ago, i was downloading a lot and then all of a sudden my internet connection started dropping off whenever i'd try to download anything, and i thought my isp was penalizing me, but i've called them and they claim i'm not being penalized,

    then today i tried to install a (non-internet related) program and it flashed a message that my computer is using (i don't know if this is relevant) "windows networking /dial-up/ settings" and i thought that didnt seem right because i use a high speed cable (wired, not wireless) connection,

    so i called my isp and, we went into my internet options > connections, and listed there was my *cellphone* which i had used as a tether/modem a while ago ...the tech had me delete that connection, and check that in the settings no proxy was checked, and the connection seemed to be fine...

    but an hour later, i tried to download something and, the connection went out again...

    (i also wanted to mention, but this is only as of this afternoon, that i had installed a vpn software and, under my "manage network connections," i did see a "connection 2" and it had the software's name listed and that there's an adapter in place bearing that software's name... i've tried it both enabled and disabled, it doesnt seem to make a difference, and again that's only as of this afternoon...this problem has been going on for two weeks)

    i called my isp again and they still say they are not penalizing me, and that i would need a technician to come to my home...but that is not possible for me, so i am trying to figure, if possible, what could be causing the problem, and i know that the pchf staff's cumulative knowledge is SUPERSIZE, so maybe someone might have a helpful guess!

    i use windows vista, and can get right back to you with any other info regarding settings, just let me know!

    THANKS for reading :)
  2. Malnutrition

    Malnutrition Member

    Joined:
    Nov 14, 2011
    Posts:
    1,888
    Likes Received:
    779
    Local time:
    14:29
    My System
    Loading...

    Please download MINITOOLBOX and run it.

    Checkmark following boxes:



    Flush DNS
    Reset FF proxy Settings
    Reset Ie Proxy Settings
    Report IE Proxy Settings
    Report FF Proxy Settings
    List content of Hosts
    List IP configuration
    List Winsock Entries
    List last 10 Event Viewer log
    List Installed Programs
    List Users, Partitions and Memory size
    List Devices (problems only)



    Click Go and post the result.


    Download Autoruns and Autorunsc Unzip it to your desktop and then double click autoruns.exe After the scan is finished then click on File>>>>>>>>>>>Save The default name will be autoruns.arn make sure to save it as Autoruns.txt under the file type option. in other words make sure it is a .txt file instead of .arn Attach the text in your next reply.
  3. dontknow

    dontknow Member Silver Member

    Joined:
    Dec 9, 2010
    Posts:
    192
    Likes Received:
    3
    Local time:
    13:29
    My System
    Loading...

    hi, i've had to attach both logs because the minitoolbox log was too long...apologies...thanks for the instructions and, here goes!

    Attached Files:

  4. Malnutrition

    Malnutrition Member

    Joined:
    Nov 14, 2011
    Posts:
    1,888
    Likes Received:
    779
    Local time:
    14:29
    My System
    Loading...

    Open Elevated Command Prompt Click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.Now type or copy and paste the commands below one at a time hitting enter after each.

    ipconfig /flushdns

    netsh int ipv4 reset reset.log


    nbtstat -R

    nbtstat -RR

    netsh winsock reset catalog

    Exit



    Open your device manager hit the start button then right click on computer then select properties then select device manager.

    In device manager, click the View menu and select Show hidden devices

    Then hit view again and select devices by connection.



    Then scroll down right click and uninstall the drivers listed below,dont worry these will be reinstalled upon reboot by windows.



    Ancillary Function Driver for Winsock
    Net BT
    Http
    Net Io Legacy Support Driver
    Tcp/ip Protical Driver
    Tcp/ip Registry Compatibility
    NSI proxy Service

    Each of these files will request a reboot after uninstall wait until the last one to reboot.



    Download Adware Cleaner run it as admin Click the delete button allow it to run and post the log it creates.

    http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner
  5. dontknow

    dontknow Member Silver Member

    Joined:
    Dec 9, 2010
    Posts:
    192
    Likes Received:
    3
    Local time:
    13:29
    My System
    Loading...

    here's the adware cleaner log!

    # AdwCleaner v2.301 - Logfile created 05/16/2013 at 19:21:09
    # Updated 16/05/2013 by Xplode
    # Operating system : Windows Vista (TM) Home Basic Service Pack 2 (32 bits)
    # User : user1 - USER1
    # Boot Mode : Normal
    # Running from : C:\Users\user1\Desktop\adwcleaner.exe
    # Option [Search]

    ***** [Services] *****

    ***** [Files / Folders] *****
    File Found : C:\Program Files\Mozilla Firefox\searchplugins\babylon.xml
    File Found : C:\Program Files\Mozilla FireFox\searchplugins\Search_Results.xml
    File Found : C:\Users\user1\AppData\Roaming\Mozilla\Firefox\Profiles\hxq5op11.default\searchplugins\Askcom.xml
    File Found : C:\Users\user1\AppData\Roaming\Mozilla\Firefox\Profiles\hxq5op11.default\searchplugins\Search_Results.xml
    Folder Found : C:\Program Files\Common Files\FreeCause
    Folder Found : C:\Program Files\Common Files\Software Update Utility
    Folder Found : C:\Program Files\Common Files\Speedbit
    Folder Found : C:\Program Files\Minibar
    Folder Found : C:\Program Files\Viewpoint
    Folder Found : C:\ProgramData\Ask
    Folder Found : C:\ProgramData\Babylon
    Folder Found : C:\ProgramData\boost_interprocess
    Folder Found : C:\ProgramData\InstallMate
    Folder Found : C:\ProgramData\Premium
    Folder Found : C:\ProgramData\Speedbit
    Folder Found : C:\ProgramData\Viewpoint
    Folder Found : C:\Users\user1\AppData\Local\APN
    Folder Found : C:\Users\user1\AppData\Local\Conduit
    Folder Found : C:\Users\user1\AppData\Local\PackageAware
    Folder Found : C:\Users\user1\AppData\Local\Temp\{f34c9277-6577-4dff-b2d7-7d58092f272f}
    Folder Found : C:\Users\user1\AppData\Local\Temp\AskSearch
    Folder Found : C:\Users\user1\AppData\LocalLow\AVG Security Toolbar
    Folder Found : C:\Users\user1\AppData\LocalLow\BabylonToolbar
    Folder Found : C:\Users\user1\AppData\LocalLow\Billeo
    Folder Found : C:\Users\user1\AppData\LocalLow\boost_interprocess
    Folder Found : C:\Users\user1\AppData\LocalLow\Conduit
    Folder Found : C:\Users\user1\AppData\LocalLow\Minibar
    Folder Found : C:\Users\user1\AppData\LocalLow\searchresultstb
    Folder Found : C:\Users\user1\AppData\LocalLow\Viewpoint
    Folder Found : C:\Users\user1\AppData\Roaming\Babylon
    Folder Found : C:\Users\user1\AppData\Roaming\Mozilla\Firefox\Profiles\hxq5op11.default\FCTB
    Folder Found : C:\Users\user1\AppData\Roaming\Mozilla\Firefox\Profiles\hxq5op11.default\jetpack
    Folder Found : C:\Users\user1\Documents\Billeo
    ***** [Registry] *****
    Key Found : HKCU\Software\APN PIP
    Key Found : HKCU\Software\AppDataLow\Software\AVG Security Toolbar
    Key Found : HKCU\Software\AppDataLow\Software\CompeteInc
    Key Found : HKCU\Software\AppDataLow\Software\Freecause
    Key Found : HKCU\Software\AVG Security Toolbar
    Key Found : HKCU\Software\Conduit
    Key Found : HKCU\Software\DataMngr
    Key Found : HKCU\Software\DataMngr_Toolbar
    Key Found : HKCU\Software\Headlight
    Key Found : HKCU\Software\ilivid
    Key Found : HKCU\Software\IM
    Key Found : HKCU\Software\ImInstaller
    Key Found : HKCU\Software\InstallCore
    Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{7F4EFF06-7032-458E-AE16-1C1D8255C28A}
    Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{79A765E1-C399-405B-85AF-466F52E918B0}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\conduitEngine
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\InfoAtoms
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\SoftwareUpdUtility
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\ViewpointMediaPlayer
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{2EECD738-5844-4A99-B4B6-146BF802613B}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{336D0C35-8A85-403A-B9D2-65C292C39087}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{6576EBAA-B570-4345-98E4-96153C77CF24}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{98889811-442D-49DD-99D7-DC866BE87DBC}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D4027C7F-154A-4066-A1AD-4243D8127440}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FD6D90C0-E6EE-4BC6-B9F7-9ED319698007}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2EECD738-5844-4A99-B4B6-146BF802613B}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{336D0C35-8A85-403A-B9D2-65C292C39087}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{465E08E7-F005-4389-980F-1D8764B3486C}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{6576EBAA-B570-4345-98E4-96153C77CF24}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{98889811-442D-49DD-99D7-DC866BE87DBC}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FD6D90C0-E6EE-4BC6-B9F7-9ED319698007}
    Key Found : HKCU\Software\PIP
    Key Found : HKCU\Software\SpeedBit
    Key Found : HKCU\Software\YahooPartnerToolbar
    Key Found : HKLM\Software\Babylon
    Key Found : HKLM\SOFTWARE\Classes\AppID\{6C259840-5BA8-46E6-8ED1-EF3BA47D8BA1}
    Key Found : HKLM\SOFTWARE\Classes\AppID\{BDB69379-802F-4EAF-B541-F8DE92DD98DB}
    Key Found : HKLM\SOFTWARE\Classes\AppID\{CFDAFE39-20CE-451D-BD45-A37452F39CF0}
    Key Found : HKLM\SOFTWARE\Classes\AppID\dnu.EXE
    Key Found : HKLM\SOFTWARE\Classes\AppID\YontooIEClient.DLL
    Key Found : HKLM\SOFTWARE\Classes\Applications\ilividsetup.exe
    Key Found : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl
    Key Found : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl.1
    Key Found : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary
    Key Found : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary.1
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{03F998B2-0E00-11D3-A498-00104B6EB52E}
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{465E08E7-F005-4389-980F-1D8764B3486C}
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{E15A9BFD-D16D-496D-8222-44CADF316E70}
    Key Found : HKLM\SOFTWARE\Classes\Conduit.Engine
    Key Found : HKLM\SOFTWARE\Classes\dnUpdate
    Key Found : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser
    Key Found : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser.1
    Key Found : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController
    Key Found : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController.1
    Key Found : HKLM\SOFTWARE\Classes\FCTB000060497.FCTB000060497Pos
    Key Found : HKLM\SOFTWARE\Classes\FCTB000060497.FCTB000060497Pos.1
    Key Found : HKLM\SOFTWARE\Classes\FCTB000060497.IEToolbar
    Key Found : HKLM\SOFTWARE\Classes\FCTB000060497.IEToolbar.1
    Key Found : HKLM\SOFTWARE\Classes\FCTB000060497.JSOptionsImpl
    Key Found : HKLM\SOFTWARE\Classes\FCTB000060497.JSOptionsImpl.1
    Key Found : HKLM\SOFTWARE\Classes\FCTB000062133.FCTB000062133Pos
    Key Found : HKLM\SOFTWARE\Classes\FCTB000062133.FCTB000062133Pos.1
    Key Found : HKLM\SOFTWARE\Classes\FCTB000062133.IEToolbar
    Key Found : HKLM\SOFTWARE\Classes\FCTB000062133.IEToolbar.1
    Key Found : HKLM\SOFTWARE\Classes\FCTB000062133.JSOptionsImpl
    Key Found : HKLM\SOFTWARE\Classes\FCTB000062133.JSOptionsImpl.1
    Key Found : HKLM\SOFTWARE\Classes\FCTB000063303.FCTB000063303Pos
    Key Found : HKLM\SOFTWARE\Classes\FCTB000063303.FCTB000063303Pos.1
    Key Found : HKLM\SOFTWARE\Classes\FCTB000063303.IEToolbar
    Key Found : HKLM\SOFTWARE\Classes\FCTB000063303.IEToolbar.1
    Key Found : HKLM\SOFTWARE\Classes\FCTB000063303.JSOptionsImpl
    Key Found : HKLM\SOFTWARE\Classes\FCTB000063303.JSOptionsImpl.1
    Key Found : HKLM\SOFTWARE\Classes\FCTB000100757.FCTB000100757Pos
    Key Found : HKLM\SOFTWARE\Classes\FCTB000100757.FCTB000100757Pos.1
    Key Found : HKLM\SOFTWARE\Classes\FCTB000100757.IEToolbar
    Key Found : HKLM\SOFTWARE\Classes\FCTB000100757.IEToolbar.1
    Key Found : HKLM\SOFTWARE\Classes\FCTB000100757.JSOptionsImpl
    Key Found : HKLM\SOFTWARE\Classes\FCTB000100757.JSOptionsImpl.1
    Key Found : HKLM\SOFTWARE\Classes\FreeCauseURLSearchHook.FCToolbarURLSearchHook
    Key Found : HKLM\SOFTWARE\Classes\FreeCauseURLSearchHook.FCToolbarURLSearchHook.1
    Key Found : HKLM\SOFTWARE\Classes\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}
    Key Found : HKLM\SOFTWARE\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5}
    Key Found : HKLM\SOFTWARE\Classes\Interface\{26E7211D-0650-43CF-8498-4C81E83AEAAA}
    Key Found : HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}
    Key Found : HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}
    Key Found : HKLM\SOFTWARE\Classes\Prod.cap
    Key Found : HKLM\SOFTWARE\Classes\Toolbar.CT2384137
    Key Found : HKLM\SOFTWARE\Classes\Toolbar.CT3001716
    Key Found : HKLM\SOFTWARE\Classes\TypeLib\{92380354-381A-471F-BE2E-DD9ACD9777EA}
    Key Found : HKLM\SOFTWARE\Classes\TypeLib\{9DBB28C1-1925-11D3-A498-00104B6EB52E}
    Key Found : HKLM\SOFTWARE\Classes\YontooIEClient.Api
    Key Found : HKLM\SOFTWARE\Classes\YontooIEClient.Api.1
    Key Found : HKLM\Software\CompeteInc
    Key Found : HKLM\Software\Conduit
    Key Found : HKLM\SOFTWARE\FCTB000100757
    Key Found : HKLM\SOFTWARE\Google\Chrome\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd
    Key Found : HKLM\Software\IB Updater
    Key Found : HKLM\Software\iLividSRTB
    Key Found : HKLM\Software\MetaStream
    Key Found : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{03F998B2-0E00-11D3-A498-00104B6EB52E}
    Key Found : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
    Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{7F4EFF06-7032-458E-AE16-1C1D8255C28A}
    Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{465E08E7-F005-4389-980F-1D8764B3486C}
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{03F998B2-0E00-11D3-A498-00104B6EB52E}
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Search Results Toolbar
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SoftwareUpdUtility
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Viewpoint Manager
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ViewpointMediaPlayer
    Key Found : HKLM\Software\Minibar
    Key Found : HKLM\SOFTWARE\MozillaPlugins\@viewpoint.com/VMP
    Key Found : HKLM\Software\PIP
    Key Found : HKLM\Software\Viewpoint
    Key Found : HKU\S-1-5-21-2177141876-701767821-1487770012-1000\Software\Microsoft\Internet Explorer\SearchScopes\{7F4EFF06-7032-458E-AE16-1C1D8255C28A}
    Key Found : HKU\S-1-5-21-2177141876-701767821-1487770012-1000\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
    Value Found : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{4B3803EA-5230-4DC3-A7FC-33638F3D3542}]
    Value Found : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{6ADB0F93-1AA5-4BCF-9DF4-CEA689A3C111}]
    Value Found : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]
    Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [10]
    Value Found : HKLM\SOFTWARE\Mozilla\Firefox\extensions [{336D0C35-8A85-403a-B9D2-65C292C39087}]
    ***** [Internet Browsers] *****
    -\\ Internet Explorer v8.0.6001.19412
    [OK] Registry is clean.
    -\\ Mozilla Firefox v20.0.1 (en-US)
    File : C:\Users\user1\AppData\Roaming\Mozilla\Firefox\Profiles\hxq5op11.default\prefs.js
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.2809705.KeywordHistory", "valentine%2527s%2520d[...]
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.AutoSearchEventData", "auto%20search");
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.ClearCacheDate", 21);
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.DisplayEULA", false);
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.DnsCatchEventData", "dns%20catch");
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.EnableDCA", true);
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.FirstLaunchShown", true);
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.LoadLayoutDate.63303", 2);
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.NewTabSearchEventData", "tab%20search");
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.ShowRecommendedOptions", true);
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.StateReportDate", "1361373550027");
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.TopRightSearchEventData", "top%20right%20search[...]
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.beforeInstallSaved", true);
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.beforeinstall.homepage", "chrome%3A//branding/l[...]
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.beforeinstall.search", "Web%20Search");
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.comp.affiliate.2809709.disabled", true);
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.customNewTab", true);
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.CaptureType", 3);
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.clickSendingDisabled", true);
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.clickSendingStats.20130221.connection_e[...]
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.clickSendingStats.20130221.invalid_cert[...]
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.clickSendingStats.20130221.server_error[...]
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.clickSendingStats.20130221.success", 0)[...]
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.currentOffset", 27);
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.dcaConfigInterval", "60");
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.enableVoicebox", false);
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.epochTimeInterval", "1440");
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.eulaVersion", 20110301);
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.lastDcaConfigModification", "Wed, 05 De[...]
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.lastDcaConfigTime", "1361476995282");
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.lastDcaConfigUrl", "hxxps://dcs-config.[...]
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.lastDcaStatus", 0);
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.lastEpochTime", "1361459972684");
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.lastEpochTimeUrl", "hxxps://dcs.consume[...]
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.lastEventSendAttemptDate", "20130221");
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.lastEventSendSuccessDate", "20121222");
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.lastPingTime", "1361460048237");
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.lastPrivacyFailureDate", 20121208);
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.panelID", "FCZ3FGJfox");
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.pingInterval", "1440");
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.privacyFailures", 2);
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.privacyFailuresThreshold", 6);
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.probationLength", 0);
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.userID", "FCZ3FGJ80640859");
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.version", "1.7.0.9411");
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.installDate", "09042012");
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.version", "1.300.428");
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.helpUsImprove", true);
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.hideOthers", false);
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.processAddrBar", false);
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.restoreSearch", false);
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.searchHistory", true);
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.session", "DCE9D321FE232012D651B2C5C58814C25A6A[...]
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.showFirstLaunchOptions", false);
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.tb_lang", "en");
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.tool_id", "63303");
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.user_id", "80640859");
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.user_key", "c9472035af23dd40e65524fd8340c3b1140[...]
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.user_layouts", "63303");
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.user_lnames", "CashCrate%20Toolbar");
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.xml_service_url", "64e3a27980eeceb34248bc3e680b[...]
    Found : user_pref("freecause997b92573ae841ddad6e508d3e004190.yahooSearch", false);
    Found : user_pref("pagetweak.pref.cacheInfo", "{\"hxxp://wedata.net/databases/AutoPagerize/items.json\":{\"u[...]
    -\\ Google Chrome v26.0.1410.64
    File : C:\Users\user1\AppData\Local\Google\Chrome\User Data\Default\Preferences
    Found [l.2677] : homepage = "hxxp://www.searchnu.com/406",
    *************************
    AdwCleaner[R1].txt - [18832 octets] - [16/05/2013 19:21:09]
    ########## EOF - C:\AdwCleaner[R1].txt - [18893 octets] ##########
  6. Malnutrition

    Malnutrition Member

    Joined:
    Nov 14, 2011
    Posts:
    1,888
    Likes Received:
    779
    Local time:
    14:29
    My System
    Loading...

    You must hit the delete button on adware cleaner it will reboot your machine and produce a log paste it in your next reply and let me know how your issue is.
  7. dontknow

    dontknow Member Silver Member

    Joined:
    Dec 9, 2010
    Posts:
    192
    Likes Received:
    3
    Local time:
    13:29
    My System
    Loading...

    here's the log after hitting delete, and rebooting...i'm a little nervous and am hoping that through tomorrow the problem does not come back again, but, so far, ~because of your help~, i have been able to complete one download! (...do you think something had changed my settings??)

    # AdwCleaner v2.301 - Logfile created 05/16/2013 at 19:52:51
    # Updated 16/05/2013 by Xplode
    # Operating system : Windows Vista (TM) Home Basic Service Pack 2 (32 bits)
    # User : user1 - USER1
    # Boot Mode : Normal
    # Running from : C:\Users\user1\Desktop\adwcleaner.exe
    # Option [Delete]

    ***** [Services] *****

    ***** [Files / Folders] *****
    File Deleted : C:\Program Files\Mozilla Firefox\searchplugins\babylon.xml
    File Deleted : C:\Program Files\Mozilla FireFox\searchplugins\Search_Results.xml
    File Deleted : C:\Users\user1\AppData\Roaming\Mozilla\Firefox\Profiles\hxq5op11.default\searchplugins\Askcom.xml
    File Deleted : C:\Users\user1\AppData\Roaming\Mozilla\Firefox\Profiles\hxq5op11.default\searchplugins\Search_Results.xml
    Folder Deleted : C:\Program Files\Common Files\FreeCause
    Folder Deleted : C:\Program Files\Common Files\Software Update Utility
    Folder Deleted : C:\Program Files\Common Files\Speedbit
    Folder Deleted : C:\Program Files\Minibar
    Folder Deleted : C:\Program Files\Viewpoint
    Folder Deleted : C:\ProgramData\Ask
    Folder Deleted : C:\ProgramData\Babylon
    Folder Deleted : C:\ProgramData\boost_interprocess
    Folder Deleted : C:\ProgramData\InstallMate
    Folder Deleted : C:\ProgramData\Premium
    Folder Deleted : C:\ProgramData\Speedbit
    Folder Deleted : C:\ProgramData\Viewpoint
    Folder Deleted : C:\Users\user1\AppData\Local\APN
    Folder Deleted : C:\Users\user1\AppData\Local\Conduit
    Folder Deleted : C:\Users\user1\AppData\Local\PackageAware
    Folder Deleted : C:\Users\user1\AppData\Local\Temp\{f34c9277-6577-4dff-b2d7-7d58092f272f}
    Folder Deleted : C:\Users\user1\AppData\Local\Temp\AskSearch
    Folder Deleted : C:\Users\user1\AppData\LocalLow\AVG Security Toolbar
    Folder Deleted : C:\Users\user1\AppData\LocalLow\BabylonToolbar
    Folder Deleted : C:\Users\user1\AppData\LocalLow\Billeo
    Folder Deleted : C:\Users\user1\AppData\LocalLow\boost_interprocess
    Folder Deleted : C:\Users\user1\AppData\LocalLow\Conduit
    Folder Deleted : C:\Users\user1\AppData\LocalLow\Minibar
    Folder Deleted : C:\Users\user1\AppData\LocalLow\searchresultstb
    Folder Deleted : C:\Users\user1\AppData\LocalLow\Viewpoint
    Folder Deleted : C:\Users\user1\AppData\Roaming\Babylon
    Folder Deleted : C:\Users\user1\AppData\Roaming\Mozilla\Firefox\Profiles\hxq5op11.default\FCTB
    Folder Deleted : C:\Users\user1\AppData\Roaming\Mozilla\Firefox\Profiles\hxq5op11.default\jetpack
    Folder Deleted : C:\Users\user1\Documents\Billeo
    ***** [Registry] *****
    Key Deleted : HKCU\Software\APN PIP
    Key Deleted : HKCU\Software\AppDataLow\Software\AVG Security Toolbar
    Key Deleted : HKCU\Software\AppDataLow\Software\CompeteInc
    Key Deleted : HKCU\Software\AppDataLow\Software\Freecause
    Key Deleted : HKCU\Software\AVG Security Toolbar
    Key Deleted : HKCU\Software\Conduit
    Key Deleted : HKCU\Software\DataMngr
    Key Deleted : HKCU\Software\DataMngr_Toolbar
    Key Deleted : HKCU\Software\Headlight
    Key Deleted : HKCU\Software\ilivid
    Key Deleted : HKCU\Software\IM
    Key Deleted : HKCU\Software\ImInstaller
    Key Deleted : HKCU\Software\InstallCore
    Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{7F4EFF06-7032-458E-AE16-1C1D8255C28A}
    Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{79A765E1-C399-405B-85AF-466F52E918B0}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\conduitEngine
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\InfoAtoms
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\SoftwareUpdUtility
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\ViewpointMediaPlayer
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{2EECD738-5844-4A99-B4B6-146BF802613B}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{336D0C35-8A85-403A-B9D2-65C292C39087}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{6576EBAA-B570-4345-98E4-96153C77CF24}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{98889811-442D-49DD-99D7-DC866BE87DBC}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D4027C7F-154A-4066-A1AD-4243D8127440}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FD6D90C0-E6EE-4BC6-B9F7-9ED319698007}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2EECD738-5844-4A99-B4B6-146BF802613B}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{336D0C35-8A85-403A-B9D2-65C292C39087}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{465E08E7-F005-4389-980F-1D8764B3486C}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{6576EBAA-B570-4345-98E4-96153C77CF24}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{98889811-442D-49DD-99D7-DC866BE87DBC}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FD6D90C0-E6EE-4BC6-B9F7-9ED319698007}
    Key Deleted : HKCU\Software\PIP
    Key Deleted : HKCU\Software\SpeedBit
    Key Deleted : HKCU\Software\YahooPartnerToolbar
    Key Deleted : HKLM\Software\Babylon
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\{6C259840-5BA8-46E6-8ED1-EF3BA47D8BA1}
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BDB69379-802F-4EAF-B541-F8DE92DD98DB}
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\{CFDAFE39-20CE-451D-BD45-A37452F39CF0}
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\dnu.EXE
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\YontooIEClient.DLL
    Key Deleted : HKLM\SOFTWARE\Classes\Applications\ilividsetup.exe
    Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl
    Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl.1
    Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary
    Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary.1
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{03F998B2-0E00-11D3-A498-00104B6EB52E}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{465E08E7-F005-4389-980F-1D8764B3486C}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E15A9BFD-D16D-496D-8222-44CADF316E70}
    Key Deleted : HKLM\SOFTWARE\Classes\Conduit.Engine
    Key Deleted : HKLM\SOFTWARE\Classes\dnUpdate
    Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser
    Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser.1
    Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController
    Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController.1
    Key Deleted : HKLM\SOFTWARE\Classes\FCTB000060497.FCTB000060497Pos
    Key Deleted : HKLM\SOFTWARE\Classes\FCTB000060497.FCTB000060497Pos.1
    Key Deleted : HKLM\SOFTWARE\Classes\FCTB000060497.IEToolbar
    Key Deleted : HKLM\SOFTWARE\Classes\FCTB000060497.IEToolbar.1
    Key Deleted : HKLM\SOFTWARE\Classes\FCTB000060497.JSOptionsImpl
    Key Deleted : HKLM\SOFTWARE\Classes\FCTB000060497.JSOptionsImpl.1
    Key Deleted : HKLM\SOFTWARE\Classes\FCTB000062133.FCTB000062133Pos
    Key Deleted : HKLM\SOFTWARE\Classes\FCTB000062133.FCTB000062133Pos.1
    Key Deleted : HKLM\SOFTWARE\Classes\FCTB000062133.IEToolbar
    Key Deleted : HKLM\SOFTWARE\Classes\FCTB000062133.IEToolbar.1
    Key Deleted : HKLM\SOFTWARE\Classes\FCTB000062133.JSOptionsImpl
    Key Deleted : HKLM\SOFTWARE\Classes\FCTB000062133.JSOptionsImpl.1
    Key Deleted : HKLM\SOFTWARE\Classes\FCTB000063303.FCTB000063303Pos
    Key Deleted : HKLM\SOFTWARE\Classes\FCTB000063303.FCTB000063303Pos.1
    Key Deleted : HKLM\SOFTWARE\Classes\FCTB000063303.IEToolbar
    Key Deleted : HKLM\SOFTWARE\Classes\FCTB000063303.IEToolbar.1
    Key Deleted : HKLM\SOFTWARE\Classes\FCTB000063303.JSOptionsImpl
    Key Deleted : HKLM\SOFTWARE\Classes\FCTB000063303.JSOptionsImpl.1
    Key Deleted : HKLM\SOFTWARE\Classes\FCTB000100757.FCTB000100757Pos
    Key Deleted : HKLM\SOFTWARE\Classes\FCTB000100757.FCTB000100757Pos.1
    Key Deleted : HKLM\SOFTWARE\Classes\FCTB000100757.IEToolbar
    Key Deleted : HKLM\SOFTWARE\Classes\FCTB000100757.IEToolbar.1
    Key Deleted : HKLM\SOFTWARE\Classes\FCTB000100757.JSOptionsImpl
    Key Deleted : HKLM\SOFTWARE\Classes\FCTB000100757.JSOptionsImpl.1
    Key Deleted : HKLM\SOFTWARE\Classes\FreeCauseURLSearchHook.FCToolbarURLSearchHook
    Key Deleted : HKLM\SOFTWARE\Classes\FreeCauseURLSearchHook.FCToolbarURLSearchHook.1
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{26E7211D-0650-43CF-8498-4C81E83AEAAA}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}
    Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap
    Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2384137
    Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3001716
    Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{92380354-381A-471F-BE2E-DD9ACD9777EA}
    Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9DBB28C1-1925-11D3-A498-00104B6EB52E}
    Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Api
    Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Api.1
    Key Deleted : HKLM\Software\CompeteInc
    Key Deleted : HKLM\Software\Conduit
    Key Deleted : HKLM\SOFTWARE\FCTB000100757
    Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd
    Key Deleted : HKLM\Software\IB Updater
    Key Deleted : HKLM\Software\iLividSRTB
    Key Deleted : HKLM\Software\MetaStream
    Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{03F998B2-0E00-11D3-A498-00104B6EB52E}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{7F4EFF06-7032-458E-AE16-1C1D8255C28A}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{465E08E7-F005-4389-980F-1D8764B3486C}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{03F998B2-0E00-11D3-A498-00104B6EB52E}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Search Results Toolbar
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SoftwareUpdUtility
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Viewpoint Manager
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ViewpointMediaPlayer
    Key Deleted : HKLM\Software\Minibar
    Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@viewpoint.com/VMP
    Key Deleted : HKLM\Software\PIP
    Key Deleted : HKLM\Software\Viewpoint
    Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{4B3803EA-5230-4DC3-A7FC-33638F3D3542}]
    Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{6ADB0F93-1AA5-4BCF-9DF4-CEA689A3C111}]
    Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]
    Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [10]
    Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\extensions [{336D0C35-8A85-403a-B9D2-65C292C39087}]
    ***** [Internet Browsers] *****
    -\\ Internet Explorer v8.0.6001.19412
    [OK] Registry is clean.
    -\\ Mozilla Firefox v20.0.1 (en-US)
    File : C:\Users\user1\AppData\Roaming\Mozilla\Firefox\Profiles\hxq5op11.default\prefs.js
    C:\Users\user1\AppData\Roaming\Mozilla\Firefox\Profiles\hxq5op11.default\user.js ... Deleted !
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.2809705.KeywordHistory", "valentine%2527s%2520d[...]
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.AutoSearchEventData", "auto%20search");
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.ClearCacheDate", 21);
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.DisplayEULA", false);
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.DnsCatchEventData", "dns%20catch");
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.EnableDCA", true);
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.FirstLaunchShown", true);
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.LoadLayoutDate.63303", 2);
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.NewTabSearchEventData", "tab%20search");
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.ShowRecommendedOptions", true);
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.StateReportDate", "1361373550027");
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.TopRightSearchEventData", "top%20right%20search[...]
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.beforeInstallSaved", true);
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.beforeinstall.homepage", "chrome%3A//branding/l[...]
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.beforeinstall.search", "Web%20Search");
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.comp.affiliate.2809709.disabled", true);
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.customNewTab", true);
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.CaptureType", 3);
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.clickSendingDisabled", true);
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.clickSendingStats.20130221.connection_e[...]
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.clickSendingStats.20130221.invalid_cert[...]
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.clickSendingStats.20130221.server_error[...]
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.clickSendingStats.20130221.success", 0)[...]
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.currentOffset", 27);
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.dcaConfigInterval", "60");
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.enableVoicebox", false);
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.epochTimeInterval", "1440");
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.eulaVersion", 20110301);
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.lastDcaConfigModification", "Wed, 05 De[...]
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.lastDcaConfigTime", "1361476995282");
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.lastDcaConfigUrl", "hxxps://dcs-config.[...]
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.lastDcaStatus", 0);
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.lastEpochTime", "1361459972684");
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.lastEpochTimeUrl", "hxxps://dcs.consume[...]
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.lastEventSendAttemptDate", "20130221");
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.lastEventSendSuccessDate", "20121222");
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.lastPingTime", "1361460048237");
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.lastPrivacyFailureDate", 20121208);
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.panelID", "FCZ3FGJfox");
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.pingInterval", "1440");
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.privacyFailures", 2);
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.privacyFailuresThreshold", 6);
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.probationLength", 0);
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.userID", "FCZ3FGJ80640859");
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.dca.version", "1.7.0.9411");
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.installDate", "09042012");
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.dca.version", "1.300.428");
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.helpUsImprove", true);
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.hideOthers", false);
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.processAddrBar", false);
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.restoreSearch", false);
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.searchHistory", true);
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.session", "DCE9D321FE232012D651B2C5C58814C25A6A[...]
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.showFirstLaunchOptions", false);
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.tb_lang", "en");
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.tool_id", "63303");
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.user_id", "80640859");
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.user_key", "c9472035af23dd40e65524fd8340c3b1140[...]
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.user_layouts", "63303");
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.user_lnames", "CashCrate%20Toolbar");
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.xml_service_url", "64e3a27980eeceb34248bc3e680b[...]
    Deleted : user_pref("freecause997b92573ae841ddad6e508d3e004190.yahooSearch", false);
    Deleted : user_pref("pagetweak.pref.cacheInfo", "{\"hxxp://wedata.net/databases/AutoPagerize/items.json\":{\"u[...]
    -\\ Google Chrome v26.0.1410.64
    File : C:\Users\user1\AppData\Local\Google\Chrome\User Data\Default\Preferences
    Deleted [l.2677] : homepage = "hxxp://www.searchnu.com/406",
    *************************
    AdwCleaner[R1].txt - [18963 octets] - [16/05/2013 19:21:09]
    AdwCleaner[S1].txt - [19137 octets] - [16/05/2013 19:52:51]
    ########## EOF - C:\AdwCleaner[S1].txt - [19198 octets] ##########
  8. Malnutrition

    Malnutrition Member

    Joined:
    Nov 14, 2011
    Posts:
    1,888
    Likes Received:
    779
    Local time:
    14:29
    My System
    Loading...

    For now please run the junkware removal tool it will clean more un needed programs and clear your event viewer logs this will tell me more and then I can answer your question.

    Reboot after running the JRT then re run minitoolbox and post the log.

    In your next reply I would like a new minitoolbox log and the junkware removal tool log please.
    http://thisisudax.org/downloads/JRT.exe
  9. dontknow

    dontknow Member Silver Member

    Joined:
    Dec 9, 2010
    Posts:
    192
    Likes Received:
    3
    Local time:
    13:29
    My System
    Loading...

    (okay just a question, do i re-check all the same boxes as the first run of minitoolbox?)
  10. dontknow

    dontknow Member Silver Member

    Joined:
    Dec 9, 2010
    Posts:
    192
    Likes Received:
    3
    Local time:
    13:29
    My System
    Loading...

    just let me know if i should check all the same boxes as the first time with minitoolbox and i'll get right back to u :)
  11. Malnutrition

    Malnutrition Member

    Joined:
    Nov 14, 2011
    Posts:
    1,888
    Likes Received:
    779
    Local time:
    14:29
    My System
    Loading...

    Yes please re check the same boxes as before. :)
    Also upload the JRT log as well.
  12. dontknow

    dontknow Member Silver Member

    Joined:
    Dec 9, 2010
    Posts:
    192
    Likes Received:
    3
    Local time:
    13:29
    My System
    Loading...

    they were too long to post, so attached are the JRT and minitoolbox logs! :)

    Attached Files:

  13. Malnutrition

    Malnutrition Member

    Joined:
    Nov 14, 2011
    Posts:
    1,888
    Likes Received:
    779
    Local time:
    14:29
    My System
    Loading...

    Remove these items.

    MyPoints Toolbar
    Java 7 Update 21 (Version: 7.0.210)


    Run dns jumper.
    http://www.sordum.org/7952/dns-jumper-v1-0-5/


    Open autoruns and untick the items below.

    + "\0""Internet Explorer""Microsoft Corporation""c:\program files\internet explorer\iexplore.exe""3/1/2013 4:53 AM"
    + "\4726""""""File not found: C:\Users\user1\AppData\Local\Temp\launchie.vbs"""
    + "\a1a40200""""""File not found: C:\Users\user1\AppData\Local\Temp\setup661916672.exe"""
    + "\Adobe Flash Player Updater""Adobe® Flash® Player Update Service 11.7 r700""Adobe Systems Incorporated""c:\windows\system32\macromed\flash\flashplayerupdateservice.exe""4/30/2013 3:56 PM"
    + "\avast! Emergency Update""avast! Emergency Update""AVAST Software""c:\program files\alwil software\avast5\avastemupdate.exe""3/6/2013 7:21 PM"
    + "\GoogleUpdateTaskMachineCore""Google Installer""Google Inc.""c:\program files\google\update\googleupdate.exe""3/9/2010 2:10 AM"
    + "\GoogleUpdateTaskMachineUA""Google Installer""Google Inc.""c:\program files\google\update\googleupdate.exe""3/9/2010 2:10 AM"
    + "\GoogleUpdateTaskUserS-1-5-21-2177141876-701767821-1487770012-1000Core""Google Installer""Google Inc.""c:\users\user1\appdata\local\google\update\googleupdate.exe""3/9/2010 2:10 AM"
    + "\GoogleUpdateTaskUserS-1-5-21-2177141876-701767821-1487770012-1000UA""Google Installer""Google Inc.""c:\users\user1\appdata\local\google\update\googleupdate.exe""3/9/2010 2:10 AM"
    + "\Microsoft\Windows Defender\MP Scheduled Scan""Windows Defender Command Line Utility""Microsoft Corporation""c:\program files\windows defender\mpcmdrun.exe""1/19/2008 1:42 AM"
    + "\Microsoft\Windows Live\SOXE\Extractor Definitions Update Task""Windows Live Social Object Extractor Engine""Microsoft Corporation""c:\program files\windows live\soxe\wlsoxe.dll""3/8/2012 10:13 PM"
    + "\Microsoft\Windows\Wired\GatherWiredInfo""""""c:\windows\system32\gatherwiredinfo.vbs""1/5/2008 7:21 AM"
    + "\Microsoft\Windows\Wireless\GatherWirelessInfo""""""c:\windows\system32\gatherwirelessinfo.vbs""1/5/2008 7:34 AM"

    Reboot the machine.
  14. Malnutrition

    Malnutrition Member

    Joined:
    Nov 14, 2011
    Posts:
    1,888
    Likes Received:
    779
    Local time:
    14:29
    My System
    Loading...

    Let us know how things are now.
  15. Malnutrition

    Malnutrition Member

    Joined:
    Nov 14, 2011
    Posts:
    1,888
    Likes Received:
    779
    Local time:
    14:29
    My System
    Loading...

    Please open an elevated command prompt and copy the content of the code box and paste into the cmd and hit enter then reboot.

    Code:
     
     
     
    reg.exe delete "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2" /f    

    Then reboot.
Similar Threads
Forum Title Date
Internet and Email Reinstalled Windows XP but Can't Get Internet Connection Jul 13, 2014
Internet and Email Internet connection HELP May 11, 2014
Internet and Email Internet Connection Problem please help Dec 8, 2013
Internet and Email Internet Connection Out Sep 13, 2013