HP Laptop Built In Microphone Doesn't Work

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  1. dokueki

    dokueki New Member Bronze Member

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    I have an HP-Pavilion DV6670ej, which comes with a built in mic, on top of the screen, on the sides of the built in webcam. Now... The microphone doesn't seem to be working. It's a new laptop, I doubt the problem is in the laptop itself (also since I've had other hardware not working as well).
    I don't think I installed any drivers, since I didn't believe I had to; the microphone is registered in Windows and is said to be working properly, but then again, it doesn't work at all. Doesn't catch any sound. The sound level/volume/whatever you call it bar that shows how much sound the mic is catching is constantly on 2 bars green.

    Any help? A driver I should be looking specifically for? A... A fix I should try?
  2. Jelly Bean

    Jelly Bean Local PC Noobie.... Elite Member PCHF $Donator

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    Hello,could you check in device manager and choose update driver for this hardware.

    Even if a new computer is purchased some times they need a driver update or sound or a few items enabled.

    In control panel and sound options check nothing is muted and all sliders are fully up.

    Tech Team will help you with your issue,please post back once you have tried the above.

    Thankyou.

    JB.
  3. ladygreenwitch

    ladygreenwitch New Member Elite Member

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    :) Hey Dok,

    Welcome to PCHF. We have a wonderfu team of techs here, as well as a large community of helpful and knowlegable users. I am sure that we will be able to assist you in tracking down the problem with your mike.

    Can you please tell us what is listed when you go to Start, Control Panel, Sound Speech and Audio Devices, and click on the Voice tab. What is listed under Voice recording as the Default Device.

    Also, what program are you using to test the microphone?

    Looking forward to your reply,

    TTFN

    LGW
  4. dokueki

    dokueki New Member Bronze Member

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    It's said to be updated. And nothing is muted.

    Two items, both are:
    Microphone
    High Definition Audio Device

    One is Currently unavailable and one is said to be Working. Switching the default item swaps the working and unavailable states.

    The Working one is said to be the built in ATAPI jack.
  5. ladygreenwitch

    ladygreenwitch New Member Elite Member

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    :) Hey Guys,

    @Dok, have you done tests with both items set as the default?

    Is there any indication that the microphone is being recognized?

    What programs have you attempted to use the microphone in?

    Just out of curiosity, what other hardware have you had trouble with on this laptop?

    Looking forward to your reply,

    TTFN

    LGW
  6. dokueki

    dokueki New Member Bronze Member

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    ~ I tried with both items as default
    ~ The microphone is like I mentioned, said to be recognized, and Vista sees it as working. There is constant "signal" from it (not actual signal, the level bars just fill themselves up) but no actual sound is recorded.
    ~ I tried through Windows' Recorder and Windows Live Messenger
    ~ Just this and my USB mouse which did not work until I plugged it through a USB split adapter.
  7. ladygreenwitch

    ladygreenwitch New Member Elite Member

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    :) Hey Dok,

    So sorry, didn't mean to let you hang like that, have been having connection problems for a few days.

    Do you have a jack for a microphone in your laptop ? Do you have any other difficulties with sound issues?

    Do you have either a headset or other microphone that you could test with?

    Looking forward to your reply,

    TTFN

    LGW
  8. dokueki

    dokueki New Member Bronze Member

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    Plugging in an external mic works. But my point is that I don't wanna use external microphones when I got a mic built right in >=
  9. ladygreenwitch

    ladygreenwitch New Member Elite Member

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    :) Hey Dok,

    Yes I understand that, but what it tells us, is that it is in fact the built in mic causing the problem. The sound card, and all of the drivers are fine. That leaves either a connection from the mic to the speakers or a basic connection of the mic left to cause the problem.

    Unless you are really comfortable taking apart laptops, then I would take this one in for service. The small size of laptops make peripherals like mikes etc. notoriously difficult to fix on your own.

    Just one last question, did the mic ever work?

    Looking forward to your reply,

    TTFN

    LGW
  10. dokueki

    dokueki New Member Bronze Member

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    Nope, never worked. I guess I'll have to send it to service then... Thanks for trying to help.
  11. ladygreenwitch

    ladygreenwitch New Member Elite Member

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    :) Sorry M8, I was hoping for it to be a simple tweak, but I hope we'll see you around the forums. Make sure to post back and tell us what the results were.

    TTFN

    LGW

    Marked as Resolved
  12. dieg0.o

    dieg0.o New Member

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    Re: HP Laptop Built In Microphone Doesn't Wor

    hi, REALLY forr for bumpin old threads but i have the same problem except that my mic has been working for a while now, probably 8 months, since i got laptop. it justs topped working. vista 64 bit. thanks in advance =)
  13. SecuPro

    SecuPro ▲▲▲▲▲▲▲▲▲ Elite Member

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    Re: HP Laptop Built In Microphone Doesn't Wor

    Create a new thread
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