HELP! Can't Install iTunes on Vista

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  1. Matty91

    Matty91 New Member Bronze Member

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    Hi all, I'm new here..

    Every time I try to install iTunes, I get so far, then when it gets to the "Status: Publishing product information", I get hit with a nasty error message reading the following:

    An error occurred during the installation of assembly 'Microsoft.VC80.CRT,version="8.0.50727.4053",type="win32",publicKeyToken='1fc8b3b9a1e18e3b",processorarchitecture="x86". Please refer to Help and Support for more information. HRESULT:0x800736FD."

    I rang Apple to see if they could help but of course I'm on a pc and they don't want to know about it..

    I've tried anything I can find but no luck, please can someone help me I am desperate!

    Thanks in advnce
     
  2. Airman24

    Airman24 New Member Elite Member

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    Hi Matty

    Welcome to the forum...:)I hope that you will enjoy your time here with us.We have a fantastic team here and I`m sure that our Guru`s will be able to help you.

    Could you please click on PC Specs in my signature and follow the instructions on posting your PC specs,this would enable the best response for any future issues.;)

    I have also marked your thread as open to attract attention to it and get some positive suggestions put your way..;)

    Regards,

    airman24.
     
  3. Matty91

    Matty91 New Member Bronze Member

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    Sorry I had to nip out of the house for a while, here are my specs:

    Generic PnP Monitor
     
  4. Smokeycheech

    Smokeycheech Well-Known Member Elite Member PCHF $Donator

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    Hello Matty :)

    Could you please try the suggestions here to see if any of them help you?

    Regards,

    Smokeycheech :mrgreen:
     
  5. Matty91

    Matty91 New Member Bronze Member

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    One of the posts on the link reads:

    Install the following
    "Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package ATL Security Update"
    from
    http://www.microsoft.com/downloads/details.aspx?familyid=766a6af7-ec73-40ff-b072-9112bab119c2&displaylang=en#filelist

    When I go on that link, which download is it.. There is the choice of the following:



    vcredist_IA64.exe
    vcredist_x64.exe
    vcredist_x86.exe
     
  6. Smokeycheech

    Smokeycheech Well-Known Member Elite Member PCHF $Donator

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    Are you running 32bit or 64bit Vista mate? :)
     
  7. Matty91

    Matty91 New Member Bronze Member

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    All means nout to me mate lol, How can I find out?
     
  8. Matty91

    Matty91 New Member Bronze Member

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    I went into my computer and clicked properties, says under system: 64 bit operating system?
     
  9. Smokeycheech

    Smokeycheech Well-Known Member Elite Member PCHF $Donator

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    OK you have a 64bit system so you will need vcredist_IA64.exe :)
     
  10. Matty91

    Matty91 New Member Bronze Member

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    I downloaded and tried that one, I got the message:

    This installation package is not supported by this processor type. Contact your product vendor
     
  11. Smokeycheech

    Smokeycheech Well-Known Member Elite Member PCHF $Donator

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    Can you try this one then please? vcredist_x64.exe
     
  12. Matty91

    Matty91 New Member Bronze Member

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    Error 1804. An installtion for apple application support is currently suspended. You must undo the changes made by that installation to continue. Do you want to undo those changes? Yes or No?
     
  13. Matty91

    Matty91 New Member Bronze Member

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    I clicked yes, but it seems to be stuck on 0 Seconds remaining
     
  14. Smokeycheech

    Smokeycheech Well-Known Member Elite Member PCHF $Donator

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    Hi Matty, is it still stuck mate?
     
  15. Matty91

    Matty91 New Member Bronze Member

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    No I just got the error message:

    Error 1935.An error occured during the installtion of assembly 'Microsoft.VC80.CRT,type="win32",version="8.0.50727.4053",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64"". Please refer to help and support for more information.
     
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