DVD drive problems

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  1. halsgrandad

    halsgrandad Member PCHF $Donator Silver Member

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    Hi,
    I have a Samsung SH-S22xSATA DVDRW and a DVD-ROM 16X installed in my PC which is running Vista 7 (newly installed). The PC is 18 months old. Until today both DVD drives worked perfectly but suddenly neither will play a disc.

    The "tell tail" on each drive flashes when I insert a disc and close the drawer but notheing else happens. When I eject the disc after it has been in the drive for a few minutes it is warm. This applies to purchased and to home recorded films.

    I haven't installed any new software other than Windows 7, or hardware since the last time the drives worked.

    Any clues as to what may be causing the problem and suggested remedies would be appreciated.

    :)
  2. halsgrandad

    halsgrandad Member PCHF $Donator Silver Member

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    :rolleyes: I have just realised that I said I had just installed Vista 7, I should have said Firefox 7.01

    Sorry.
  3. driver_ian

    driver_ian Security Team

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    Hi halsgrandad,
    I've marked your thread as Open to encourage a response from the Techs and our knowledgeable members.

    Thanks for your patience.
  4. nameisuser

    nameisuser Well-Known Member Tech Member Elite Member

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  5. halsgrandad

    halsgrandad Member PCHF $Donator Silver Member

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    Thanks for that prompt reply. I did run this software yesterday before posting on the forum but I have just done so again and the result is still "CD/DVD drive not detected" - "Your CD/DVD can't read or write media".

    Since the only change to my system, as far as I know, since the drives worked was the instalation of Firefox 7.01 it seems logical to uninstall it and see if that cures the problem so I'll do that and let you know the result.

    :)
  6. judge3

    judge3 New Member Silver Member

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    have you tried doing it manually in the registry ?

    ive had it a few times where dvd's stop working and all i had to do is change the registry for it to work :)
  7. nameisuser

    nameisuser Well-Known Member Tech Member Elite Member

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  8. nameisuser

    nameisuser Well-Known Member Tech Member Elite Member

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  9. halsgrandad

    halsgrandad Member PCHF $Donator Silver Member

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    Thanks for the replies. I un-installed Firefox 7.01 and installed Firefox 4 and the dvd played for about 15 mins then stopped and wouldn't restart. I've now reinstalled 7.01 but not tried the DVD yet.

    I've run out of time just now but I'll pick it up tomorrow and try the suggestions you've made and report the results.
  10. DCiAdmin

    DCiAdmin Here to Help!

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    We will watch for your update, grandad.
  11. halsgrandad

    halsgrandad Member PCHF $Donator Silver Member

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    *ye%

    Hi,
    I ran the the first of the links suggested by nameisuser and it appears to have solved the problem in one of my two drives. I do recall having some problems with the other drive earlier, some times it worked and some times it didn't so I think it must be knackered. I could replace it but I don't really need it so I'll just leave it as it is for now.
    Once again thank you for your assistance. Do keep up the good work.
    :mrgreen:
  12. DCiAdmin

    DCiAdmin Here to Help!

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    Marking as SOLVED for you then, grandad :) See you around again!

    This thread is now marked as Solved and has been closed. If the problem re-occurs, please start a new thread and if it has a bearing on your original thread then please state this and a member of staff will supply the link to the original post.
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