Dell XPS won't boot (Not even from disk) error code 0f00:065d

  1. hme6

    hme6 New Member Bronze Member

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    I have had this Dell XPS laptop for about 4 years now and was going to buy a new one soon - I would just be very grateful if anyone could help me fix this problem so that I have the use of my computer over the next few weeks.
    I can't get the computer to load past the "windows corporation" loading screen: it will sit there for hours if I leave it. Even when I tried loading from the microsoft disk to restore/ repair the system it still gets stuck at the same point. However, I am wondering if it stops trying to load from the disk because it stops making any "spinning" noise once this screen appears? On the day the error occured I removed a dvd whilst the computer was starting up and since then it has failed to load - could this have anything to do with it?
    I have run diagnostic tests and got the error code 0f00:065d. Whilst attempting to start through safe mode it appears to get stuck at crcdisk.sys.
    Does anyone have any ideas on how to solve this error? Even if only temporarily! Thank you
  2. Kedar

    Kedar Moderator Staff Member Moderator Elite Member

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    Hi and Welcome to PCHF!

    If you have your original installation disc, you can use it to repair your system in the case of missing files which is preventing your machine from booting.
  3. hme6

    hme6 New Member Bronze Member

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    Hi,
    I have the original disk but I can't get it to load either. Is there any way I can force the computer to boot from the disk rather than the hard drive?
  4. samuria

    samuria Network Specialist Staff Member Moderator Elite Member

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    On Dell there is normally a key to press on boot up to choose boot options
  5. hme6

    hme6 New Member Bronze Member

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    Yep, I can get to it by pressing f12 then selecting boot from cd. The problem is it appears to be reading the disk then reverts back to the windows corporation loading screen again and gets stuck.
  6. samuria

    samuria Network Specialist Staff Member Moderator Elite Member

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    Can you check the disk in anothr pc to see if it boots
  7. hme6

    hme6 New Member Bronze Member

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    I don't have access to another pc atm, but I do have another copy of an original operating system disk which won't load either
  8. samuria

    samuria Network Specialist Staff Member Moderator Elite Member

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    It could be the cd drive or cables the error code is a basic IO error so something is not reading have you checked cables etc.
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