Dell XPS 400 problem with amber light flashing and won't boot

  1. please_help_me

    please_help_me New Member Bronze Member

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    My Dell XPS 400, which was purchased in 2005, will fail to boot. All I get is an amber light on the start up button and the number 2 right about the start up button flashing amber. Does anyone know what causes this and what is going on? It did it over a week ago, I gave it to my uncle to look at and it booted up just fine for him. I get it back yesterday and it did the same thing it is doing now but eventually it booted up with multiple attempts. Now, it won't even "turn over". Please help me if you can.
  2. DCiAdmin

    DCiAdmin Here to Help!

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    Hello & Welcome to PCHF, Please_Help_Me :)

    Dell provides this documentation for your issue. They recommend removing the graphics card and reinstalling to test. Whenever you access the interior of your computer, be sure to touch something outside of the computer to "ground" yourself. Static shock can be deadly to PCs.
  3. please_help_me

    please_help_me New Member Bronze Member

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    my light is flashing amber. They say there's an internal power problem. Any idea on what I would do about that?
  4. DCiAdmin

    DCiAdmin Here to Help!

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    Oops, my error - I missed seeing that they also had the #4 in the box that I was looking at.

    With a solid amber Power button, Dell recommends the following
  5. please_help_me

    please_help_me New Member Bronze Member

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    My light is flashing amber. It is not solid.
  6. DCiAdmin

    DCiAdmin Here to Help!

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    I'm just rereading poorly today. I'm sorry!

    For a blinking Power button...
    • Could the voltage selection switch have been bumped when you moved the computer?
  7. please_help_me

    please_help_me New Member Bronze Member

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    Where would this voltage selection switch be located so I can see if that's the problem? Thanks a lot for your help by the way!!!!
  8. DCiAdmin

    DCiAdmin Here to Help!

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    About to head into a meeting, but I'll see what I can find when I get out....
    please_help_me likes this.
  9. DCiAdmin

    DCiAdmin Here to Help!

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    Apologies - I have had either meeting after meeting today, or crisis :)

    The voltage switch - if it exists - should be on the back of the PC, actually on the back of the PSU which you can see from the back of the PC.

    Another possibility for your issue - the PSU itself may be dying or dead. OR your system could be clogged with grime & dust. Have you ever given the PC a good clean out using a can of compressed air? Do NOT consider using a vacuum to remove dust from an electronics device. That's a PC death by static.... You can use a soft paintbrush for any grime that seems too firmly attached and then finish by blowing out the system. Use a pencil to stop the PSU fan from spinning when you blow the dust from the PSU.
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