Connection problems with Inteno router modem

  1. Cho

    Cho New Member Bronze Member

    Joined:
    Jul 9, 2011
    Posts:
    5
    Likes Received:
    0
    Local time:
    03:02
    My System
    Loading...

    I have a Inteno x51671B router modem, and a D-Link DWA-140 USB adapter.
    My PC connects to the router, but acts like there's no signal, the browser won't connect and keeps giving me error messages about DNS-servers.
    My smartphone locates the router, but is not able to connect to it. It tries, at best it manages to connect for about two seconds, but then it falls out again. Other smartphones have the same problem.
    Any idea what could be wrong? Which end I could start at?
    Thanks in advance.
     
  2. samuria

    samuria Network Specialist Tech Member Elite Member

    Joined:
    Aug 15, 2009
    Posts:
    21,974
    Likes Received:
    1,643
    Local time:
    02:02
    My System
    Loading...

    Welcome to the forum. Have you tried it with a cable instead of wireless? Can you download the wireless test tool in my signature below and then right click on it and choose run as admin. Post the results
     
  3. Cho

    Cho New Member Bronze Member

    Joined:
    Jul 9, 2011
    Posts:
    5
    Likes Received:
    0
    Local time:
    03:02
    My System
    Loading...

    Thank you!
    I get the same results with a cable, just "empty" signals.
    Here are the results from the test. It's in Norwegian, let me know what you need translated.
    (sorry about the long post, I have no idea if you need everything or not...)


    Windows IP-konfigurasjon
    Vertsnavn . . . . . . . . . . . : nn-6ea5d5e07538
    Primær DNS-suffiks . . . . . . . :
    Nodetype . . . . . . . . . . . . : Hybrid
    IP-ruting aktivert . . . . . . . : Nei
    WINS Proxy aktivert. . . . . . . : Nei

    Ethernet-kort
    Lokal tilkobling:
    Medietilstand. . . . . . . . . . : Medium frakoblet
    Beskrivelse . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Controller
    Fysisk adresse . . . . . . . . . : 00-11-43-09-AD-72

    Ethernet-kort
    Lokal tilkobling 3:
    Tilkoblingsspesifikt DNS-suffiks :
    Beskrivelse . . . . . . . . . . : D-Link DWA-140 RangeBooster N USB Adapter(rev.B2)
    Fysisk adresse . . . . . . . . . : 1C-BD-B9-8B-8F-59
    DHCP aktivert. . . . . . . . . . : Ja
    Automatisk konfigurasjon aktivert: Ja
    IP-adresse . . . . . . . . . . . : *****
    Nettverksmaske . . . . . . . . . : 255.255.255.0
    Standard gateway . . . . . . . . : 192.168.1.1
    DHCP-server. . . . . . . . . . . : 192.168.1.1
    DNS-servere. . . . . . . . . . . : 192.168.1.1
    Leasingavtale mottatt. . . . . . : 10. juli 2011 13:14:07
    Leasingavtale utgår. . . . . . . : 11. juli 2011 13:14:07
    Fant ikke følgende kommando: wlan show networks mode=bssid.

    Pinger 194.119.131.66 med 32 byte data:
    Svar fra 192.168.1.1: Målnettverket kan ikke nås.
    Svar fra 192.168.1.1: Målnettverket kan ikke nås.
    Svar fra 192.168.1.1: Målnettverket kan ikke nås.
    Svar fra 192.168.1.1: Målnettverket kan ikke nås.

    Ping-statistikker for 194.119.131.66:
    Pakker: sendt = 4, mottatt = 4, tapt = 0 (0% tap),
    Gjennomsnittlig tid for tur-retur i millisekunder:
    minimum = 0ms, maksimum = 0ms, gjennomsnittlig = 0ms

    Ping-forespørsel kan ikke finne vert plus.net.
    Kontroller navnet og prøv på nytt.
    Sporer rute til 194.119.131.66 over maksimalt 30 hopp 1 192.168.1.1
    rapporter: Målnettverket kan ikke nås.
    Søking fullført.
    Følgende Windows-tjenester er startet:

    Akamai NetSession Interface
    ANIWConn Service
    Apple Mobile Device
    Application Layer Gateway Service
    Application Updater
    Automatic Updates
    AVG Firewall
    AVG WatchDog
    Background Intelligent Transfer Service
    Bonjour-tjeneste
    COM+-hendelsessystem
    Cryptographic Services
    DCOM Server Process Launcher
    DHCP Client
    Distributed Link Tracking Client
    DNS Client
    Error Reporting Service
    Event Log
    Fast User Switching Compatibility
    Help and Support
    HID Input Service
    HP CUE-tjeneste for oppdaging av enheter
    hpqcxs08
    iPod-tjeneste
    IPSEC Services
    Java Quick Starter
    Logical Disk Manager
    Net Driver HPZ12
    Network Connections
    Network Location Awareness (NLA)
    Plug and Play
    Pml Driver HPZ12
    Print Spooler
    Protected Storage
    Remote Access Connection Manager
    Remote Procedure Call (RPC)
    Remote Registry
    Secondary Logon
    Security Accounts Manager
    Security Center
    Server
    Shell Hardware Detection
    Sony Ericsson OMSI download service
    SSDP Discovery Service
    System Event Notification
    System Restore Service
    TabletServiceWacom
    Task Scheduler
    TCP/IP NetBIOS Helper
    Telephony
    Terminal Services
    Themes
    WebClient
    Windows Audio
    Windows Driver Foundation - User-mode Driver Framework
    Windows Firewall / Internet Connection Sharing (ICS)
    Windows Image Acquisition (WIA)
    Windows Management Instrumentation
    Windows Time
    Wireless Zero Configuration
    Workstation

    Kommandoen er fullført.


    Microsoft Windows XP [Versjon 5.1.2600]
    Fant ikke følgende kommando: interface ipv4 show subinterfaces.
    ===========================================================================
    Grensesnittliste
    0x1 ........................... MS TCP Loopback interface
    0x2 ...00 11 43 09 ad 72 ...... Broadcom NetXtreme 57xx Gigabit Controller - Miniport for pakkeplanlegger
    0x10004 ...1c bd

    b9 8b 8f 59 ...... D-Link DWA-140 RangeBooster N USB Adapter(rev.B2) - Miniport for pakkeplanlegger
    ===========================================================================
    ===========================================================================
    Aktive ruter:
    Nettverksm†l Nettverksmaske Gateway Grensesnitt Metrikk
    0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.35 25
    127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
    169.254.0.0 255.255.0.0 192.168.1.35 192.168.1.35 20
    192.168.1.0 255.255.255.0 192.168.1.35 192.168.1.35 25
    192.168.1.35 255.255.255.255 127.0.0.1 127.0.0.1 25
    192.168.1.255 255.255.255.255 192.168.1.35 192.168.1.35 25
    224.0.0.0 240.0.0.0 192.168.1.35 192.168.1.35 25
    255.255.255.255 255.255.255.255 192.168.1.35 2 1
    255.255.255.255 255.255.255.255 192.168.1.35 192.168.1.35 1
    Std. gateway: 192.168.1.1
    ===========================================================================
    Faste ruter:
    Ingen

    Lokal tilkobling:
    Node-IP-adresse: [0.0.0.0] Område-ID: [] Ingen tilkoblinger
    Lokal tilkobling 3:
    Node-IP-adresse: [192.168.1.35] Område-ID: [] Ingen tilkoblinger
    ! REG.EXE VERSION 3.0

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    AVG9_TRAY REG_SZ C:\PROGRA~1\AVG\AVG9\avgtray.exe
    IMJPMIG8.1 REG_SZ "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    MSPY2002 REG_SZ C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
    PHIME2002ASync REG_SZ C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
    PHIME2002A REG_SZ C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
    SoundMAXPnP REG_SZ C:\Programfiler\Analog Devices\Core\smax4pnp.exe
    SwitchBoard REG_SZ C:\Programfiler\Fellesfiler\Adobe\SwitchBoard\SwitchBoard.exe
    ANIWZCS2Service REG_SZ C:\Programfiler\ANI\ANIWZCS2 Service\WZCSLDR2.exe
    D-Link D-Link Wireless N DWA-140 REG_SZ C:\Programfiler\D-Link\DWA-140 revB\AirNCFG.exe
    WZCSLDR2 REG_SZ C:\Programfiler\D-Link\DWA-140 revB\WZCSLDR2.exe
    AdobeCS5ServiceManager REG_SZ "C:\Programfiler\Fellesfiler\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
    igfxtray REG_SZ C:\WINDOWS\system32\igfxtray.exe
    igfxhkcmd REG_SZ C:\WINDOWS\system32\hkcmd.exe
    igfxpers REG_SZ C:\WINDOWS\system32\igfxpers.exe
    TkBellExe REG_SZ "C:\programfiler\real\realplayer\update\realsched.exe" -osboot
    Adobe Reader Speed Launcher REG_SZ "C:\Programfiler\Adobe\Reader 10.0\Reader\Reader_sl.exe"
    Adobe ARM REG_SZ "C:\Programfiler\Fellesfiler\Adobe\ARM\1.0\AdobeARM.exe"
    QuickTime Task REG_SZ "C:\Programfiler\QuickTime\QTTask.exe" -atboottime
    iTunesHelper REG_SZ "C:\Programfiler\iTunes\iTunesHelper.exe"
    <UTEN NAVN> REG_SZ
    SearchSettings REG_SZ "C:\Programfiler\Fellesfiler\Spigot\Search Settings\SearchSettings.exe"
    SunJavaUpdateSched REG_SZ "C:\Programfiler\Fellesfiler\Java\Java Update\jusched.exe"

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents

    ! REG.EXE VERSION 3.0

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce

    ! REG.EXE VERSION 3.0

    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    CTFMON.EXE REG_SZ C:\WINDOWS\system32\ctfmon.exe
    X-IM REG_SZ C:\PROGRA~1\X-IM\xim.exe /r
    RegistryBooster REG_SZ "C:\Programfiler\Uniblue\RegistryBooster\launcher.exe" delay 20000

    ! REG.EXE VERSION 3.0

    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce
     
  4. Cho

    Cho New Member Bronze Member

    Joined:
    Jul 9, 2011
    Posts:
    5
    Likes Received:
    0
    Local time:
    03:02
    My System
    Loading...

    Update: can't even log in to my router... I don't have the correct passwords, google tells me that I should try admin/admin, user/user or admin/VebBfB1963. None of them works, not even after I reset my router.
     
  5. samuria

    samuria Network Specialist Tech Member Elite Member

    Joined:
    Aug 15, 2009
    Posts:
    21,974
    Likes Received:
    1,643
    Local time:
    02:02
    My System
    Loading...

    from the manual

    A web browser installed on the PC. The minimum browser version requirement is
    Internet Explorer v4 or Netscape v4. For the best display quality, use latest version of
    Internet Explorer, Netscape or Mozilla Firefox. from any of the LAN computers, launch
    your web browser, type the URL, http://192.168.1.1 in the web address (or location)
    box, and press [Enter]. The default IP address of the device is 192.168.1.1. Then
    enter the default username and password: admin/admin to access the configuration
    web page, if you have not changed the username and password.

    Vendor – Model Access Type Username Password
    Inteno – EG101 (Inteno Firmware) admin admin
    Inteno – X5668 (Inteno Firmware) user user

    We need to get to the router page to do anything
     
  6. Cho

    Cho New Member Bronze Member

    Joined:
    Jul 9, 2011
    Posts:
    5
    Likes Received:
    0
    Local time:
    03:02
    My System
    Loading...

    Like I stated in my previous post: I can't log in with these passwords. The page tells me that the login-info is wrong, even after I reset my router.
     
  7. samuria

    samuria Network Specialist Tech Member Elite Member

    Joined:
    Aug 15, 2009
    Posts:
    21,974
    Likes Received:
    1,643
    Local time:
    02:02
    My System
    Loading...

    Did the isp provide the router if so contact them for passwords
     
  8. Cho

    Cho New Member Bronze Member

    Joined:
    Jul 9, 2011
    Posts:
    5
    Likes Received:
    0
    Local time:
    03:02
    My System
    Loading...

    No they didn't. I've emailed both the manufacturer and my isp, no luck so far. If my isp can't help me I'll try the ones that provided the router.
     
  9. samuria

    samuria Network Specialist Tech Member Elite Member

    Joined:
    Aug 15, 2009
    Posts:
    21,974
    Likes Received:
    1,643
    Local time:
    02:02
    My System
    Loading...

    Strange as the manual gives the names etc I posted so that should be the default. Have you tried from another pc or try turning off Anti Virus some router use java and sometimes AV block it
     
Similar Threads
Forum Title Date
Network Help internet connection problems again May 27, 2014
Network Help Connection problems Sep 8, 2013
Network Help Connection problems with bridged modem Jul 11, 2013
Network Help WiFi connection problems-very confusing!?!? Mar 31, 2013