cannot remove a program??(tuneup utilities)

  1. thrashmetal

    thrashmetal New Member Bronze Member

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    Hi.I have TuneUp Utilities program. I wanted to uninstall it but i cant find the uninstall file. Then i went on to progam files , found the whole tuneup utilities folder and went ahead shift deleted it. The logos and everything are gone except for the icon at the taskbar. I cant even remove it.
    Does it mean that i have not fully removed the program?
    How do i go about doing it?
    Thanks in advance.
     
  2. thrashmetal

    thrashmetal New Member Bronze Member

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    Re: cannot remove a program??(tuneup utilitie

    and i get this alert msg from my Symantec Endpoint Protection "SYMANTEC TAMPER PROTECTION ALERT

    Target: C:\Program Files\Common Files\Symantec Shared\COH\COH32.exe
    Event Info: Set Information Process
    Action Taken: Logged
    Actor Process: C:\Program Files\TuneUp Utilities 2010\TuneUpUtilitiesService32.exe (PID 2500)
    Time: Friday, November 20, 2009 1:18:12 AM
    "

    What does it means
     
  3. Wolfeymole

    Wolfeymole Elite PCHF Werewolf Tech Member Elite Member PCHF $Donator

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  4. Volcano1985

    Volcano1985 Member Gold Member

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    Re: cannot remove a program??(tuneup utilitie

    If it does not seem in the add/remove program list, Revo Uninstaller wouldn't help you.
     
  5. thrashmetal

    thrashmetal New Member Bronze Member

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  6. thrashmetal

    thrashmetal New Member Bronze Member

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    Re: cannot remove a program??(tuneup utilitie

    and i get this alert msg from my Symantec Endpoint Protection "SYMANTEC TAMPER PROTECTION ALERT

    Target: C:\Program Files\Common Files\Symantec Shared\COH\COH32.exe
    Event Info: Set Information Process
    Action Taken: Logged
    Actor Process: C:\Program Files\TuneUp Utilities 2010\TuneUpUtilitiesService32.exe (PID 2500)
    Time: Friday, November 20, 2009 1:18:12 AM
    "

    What does it means
     
  7. Wolfeymole

    Wolfeymole Elite PCHF Werewolf Tech Member Elite Member PCHF $Donator

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    Re: cannot remove a program??(tuneup utilitie

    Do you still get that notification from Norton after you removed Tune Up and rebooted?
     
  8. thrashmetal

    thrashmetal New Member Bronze Member

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    Re: cannot remove a program??(tuneup utilitie

    yes
     
  9. Wolfeymole

    Wolfeymole Elite PCHF Werewolf Tech Member Elite Member PCHF $Donator

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    Re: cannot remove a program??(tuneup utilitie

    Mmmm

    That is strange, what version of Norton is it and have you got all the latest definitions?

    Personally I'm not a fan of Norton and it may be worthwhile either reinstalling it or considering a new AV.

    Are you definitely sure you removed all TuneUp references found?
     
  10. thrashmetal

    thrashmetal New Member Bronze Member

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    Re: cannot remove a program??(tuneup utilitie

    Its symantec endpoint protection.
    I am pretty sure i removed it.
     
  11. Wolfeymole

    Wolfeymole Elite PCHF Werewolf Tech Member Elite Member PCHF $Donator

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    Re: cannot remove a program??(tuneup utilitie

    Is it the bought version of Endpoint or just a trial?

    From what I can gather it's a bit of a can of worms.
     
  12. thrashmetal

    thrashmetal New Member Bronze Member

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    Re: cannot remove a program??(tuneup utilitie

    Its the full version .
     
  13. ImAPC

    ImAPC New Member Bronze Member

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    Re: cannot remove a program??(tuneup utilitie

    Well, since you are a legal costomer, you have right for free support as well:

    TuneUp America - Support


    And I recommend you not to remove it from your computer manually, because tuneup has alot of roots in your system, it might even crash you PC

    Regards, Peter
     
  14. Wolfeymole

    Wolfeymole Elite PCHF Werewolf Tech Member Elite Member PCHF $Donator

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    Re: cannot remove a program??(tuneup utilitie

    I feel you may have missed the initial post ImAPC.
     
  15. ImAPC

    ImAPC New Member Bronze Member

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    Re: cannot remove a program??(tuneup utilitie

    Aah, you are right, lol
    Wait, I will process monitor my uninstaller to let him manually remove it, I update this post when its done :mrgreen:

    EDIT:
    nvm, uninstall file is here (if revo didn't removed it *** well), using this file to remove everything will fix the symantec problem.
    "C:\Windows\Installer\12c78f.msi" (it has probably another name)

    btw, check your event log if enabled (if im correct, symantec endpoint has also a log viewer)
     
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