BSOD Win 7 x64

Solved
  1. KG6JAZ

    KG6JAZ New Member

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    BSOD:
    *** STOP: 0x0000007B (0xFFFFF880009A9928, 0xFFFFFFFFC0000034, 0x0, 0x0)

    System was running fine and yesterday upon booting I received a 0x7b blue screen. Bios appeared changed by something and I restored back to normal settings but still BSOD on each boot attempt. Windows starts to display the flags and then crashes.

    I have an SSD primary and a raid data volume. There is no minidump, nor can I get a ntbtlog.txt generated to show where the error might be.

    Safe mode fails, last known good configuration fails, system restore fails, disable driver signature fails, Chkdsk showed no errors on either set of drives but was run in fix mode to be sure.

    I was able to do a backup with Acronis and can use the repair command prompt to access the drives.

    Safemode crashes at Classpnp.sys. Tried replacing it was a good copy from other machine. No change so put original back.

    Startup repairs fails and then says:
    cannot repair this computer automatically
    Problem Event name: Startuprepairoffline
    problem signature 01: 0.0.0.0
    problem signature 02: 6.1.7600.16385
    problem signature 03: unknown
    problem signature 04: 21200653
    problem signature 05: AutoFailover
    problem signature 06: 20
    problem signature 07: BadDriver
    OS Version 6.1.7600.2.0.0.256.1
    LocaleID: 1033

    diagnosis and repair details reports
    Root Cause found:
    A recent driver installation or upgrade may be preventing the system from starting.
    repair action: System files integrity check and repair
    result: failed. error code = 0x490
    If it is a driver issue, I can't figure a way to see which on it might be.

    Have tried setting BIOS to IDE from RAID. When using IDE mode an NTBTlog file is generated but not when in normal RAID mode.

    I added the minidump files although none are recent corresponding to the current BSOD. The system doesn't seem to write minidump or ntbtlog.txt files.

    Win 7 X64
    ASUS P6X58D
    I7

    Any thoughts would be appreciated.

    Attached Files:

  2. Tews

    Tews Active Member Tech Member PCHF $Donator Gold Member

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    Hi KG6JAZ, welcome to PCHF ... If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
    * Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.
  3. Jonathan_King

    Jonathan_King Active Member Tech Member Elite Member

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    Hello,

    I suggest you start with a hard drive diagnostic; I am not quite familiar with SSD testers, so what brand drive do you have?

    Run driver verifier: Driver Verifier - sysnative.com

    ...Summary of the dumps:
    Code:
    [font=lucida console]
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Wed Jan 26 21:42:33.382 2011 (UTC - 5:00)
    System Uptime: 0 days 0:06:20.428
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+c186 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID:  X64_0x3B_nt!_??_::FNODOBFM::_string_+c186
    SystemProductName = System Product Name
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Sat Jan 22 19:28:40.013 2011 (UTC - 5:00)
    System Uptime: 0 days 0:05:10.059
    Probably caused by : csrss.exe
    PROCESS_NAME:  csrss.exe
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xF4_C0000005
    FAILURE_BUCKET_ID:  X64_0xF4_C0000005_IMAGE_csrss.exe
    SystemProductName = System Product Name
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Sat Jan 22 19:15:16.949 2011 (UTC - 5:00)
    System Uptime: 0 days 0:36:41.995
    Probably caused by : csrss.exe
    PROCESS_NAME:  csrss.exe
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xF4_C0000005
    FAILURE_BUCKET_ID:  X64_0xF4_C0000005_IMAGE_csrss.exe
    SystemProductName = System Product Name
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Sun Jan  9 14:35:21.022 2011 (UTC - 5:00)
    System Uptime: 0 days 0:58:19.068
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+c186 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  googleearth.ex
    FAILURE_BUCKET_ID:  X64_0x3B_nt!_??_::FNODOBFM::_string_+c186
    SystemProductName = System Product Name
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Thu Jan  6 00:23:40.641 2011 (UTC - 5:00)
    System Uptime: 0 days 5:23:53.687
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+c186 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  googleearth.ex
    FAILURE_BUCKET_ID:  X64_0x3B_nt!_??_::FNODOBFM::_string_+c186
    SystemProductName = System Product Name
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Mon Jan  3 18:29:13.103 2011 (UTC - 5:00)
    System Uptime: 0 days 0:05:57.149
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+c186 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID:  X64_0x3B_nt!_??_::FNODOBFM::_string_+c186
    SystemProductName = System Product Name
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Sun Jan  2 00:55:30.559 2011 (UTC - 5:00)
    System Uptime: 0 days 7:57:30.605
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+c186 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  googleearth.ex
    FAILURE_BUCKET_ID:  X64_0x3B_nt!_??_::FNODOBFM::_string_+c186
    SystemProductName = System Product Name
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Tue Dec 28 13:24:31.778 2010 (UTC - 5:00)
    System Uptime: 0 days 0:37:01.824
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4c5e0 )
    BUGCHECK_STR:  0x7a_c000009d
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0x7a_c000009d_nt!_??_::FNODOBFM::_string_+4c5e0
    SystemProductName = System Product Name
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Tue Dec 28 11:14:44.059 2010 (UTC - 5:00)
    System Uptime: 0 days 0:03:55.105
    Probably caused by : ks.sys ( ks+1a013 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  WDFME.exe
    FAILURE_BUCKET_ID:  X64_0x3B_ks+1a013
    SystemProductName = System Product Name
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Tue Dec 28 01:59:09.375 2010 (UTC - 5:00)
    System Uptime: 0 days 0:33:58.421
    Probably caused by : ks.sys ( ks+1a013 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  WDFME.exe
    FAILURE_BUCKET_ID:  X64_0x3B_ks+1a013
    SystemProductName = System Product Name
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Mon Dec 27 18:28:01.210 2010 (UTC - 5:00)
    System Uptime: 0 days 0:04:12.256
    Probably caused by : ks.sys ( ks+1a013 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  WDFME.exe
    FAILURE_BUCKET_ID:  X64_0x3B_ks+1a013
    SystemProductName = System Product Name
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Mon Dec 27 18:22:16.679 2010 (UTC - 5:00)
    System Uptime: 0 days 0:01:38.614
    Probably caused by : ks.sys ( ks+1a013 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  WDFME.exe
    FAILURE_BUCKET_ID:  X64_0x3B_ks+1a013
    SystemProductName = System Product Name
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Mon Dec 27 18:18:40.392 2010 (UTC - 5:00)
    System Uptime: 0 days 0:01:23.438
    Probably caused by : ks.sys ( ks+1a013 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  WDFME.exe
    FAILURE_BUCKET_ID:  X64_0x3B_ks+1a013
    SystemProductName = System Product Name
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Mon Dec 27 18:15:18.677 2010 (UTC - 5:00)
    System Uptime: 0 days 1:09:15.612
    Probably caused by : ks.sys ( ks+1a013 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  WDFME.exe
    FAILURE_BUCKET_ID:  X64_0x3B_ks+1a013
    SystemProductName = System Product Name
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
      
    [/font]
  4. KG6JAZ

    KG6JAZ New Member

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    It is a Corsair 80 GB. chkdsk shows no errors.
    I can't boot in to windows or safe mode so I can't run verifier.
  5. KG6JAZ

    KG6JAZ New Member

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    YIPPIEEEEE. Your help on SSD failure got me looking in the right direction. As I stated in the original post the bios appeared corrupted but I missed setting the Marvell controller back to ACHI mode. Once that was done I was able to get the restore functions to work.
  6. Jonathan_King

    Jonathan_King Active Member Tech Member Elite Member

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    Great, glad to hear it!

    If you need anything else, don't hesitate to post.
  7. Airman24

    Airman24 New Member Elite Member

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    Hi KG6JAZ,

    I am delighted to see that your issue has been resolved,I will now mark your thread as solved and hope to see you next time..:)


    Regards,

    Airman24

    This thread is now marked as Solved and has been closed. If the problem re-occurs, please start a new thread and if it has a bearing on your original thread then please state this and a member of staff will supply the link to the original post.
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