BAD_SYSTEM_CONFIG_INFO / Stop: 0x00000074

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  1. Karnus

    Karnus Member Gold Member

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    Hello, I recently put together a new computer and after visiting these forums with various problems and technical hiccups I got it working and it booted fine.

    until this morning...

    Last night I was playing World of Warcraft for several hours before deciding to go to bed. When I woke up this morning and turned on my computer I received a BSOD message:

    BAD_SYSTEM_CONFIG_INFO

    Stop: 0x00000074

    I restarted my PC and after the windows splash I was greeted by this:

    [​IMG]

    This is as far as I can get in both normal start-up and safe mode. Where the "windows is starting" message should be I get a black screen, Shutdown/restart options in the bottom right, Ease of access options in the bottom left, "Windows 7 Ultimate" in the bottom-middle and my mouse cursor.

    Currently posting on another PC in the household.

    System Spec:

    OS: Windows 7 Ultimate 64-Bit
    CPU: AMD Phenom II x4 955 Black Edition 3.2Ghz
    RAM: Corsair Dominator (2x2GB) 1333Mhz CL9
    Mobo: Asus M4N98TD EVO 980a SLI
    GPU: Asus GeForce GTX 460 Direct CU TOP 768MB (overclocked: 800Mhz Core, 2100Mhz Memory)
    PSU: Thermaltake TR-2 500w

    Could my weak power supply be doing this? It was running literally 12+ hours of constant world of warcraft yesterday with no problems.
     
  2. zigzag3143

    zigzag3143 Guest

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    Caused by
    The BAD_SYSTEM_CONFIG_INFO bug check has a value of 0x00000074. This bug check indicates that there is an error in the registry.

    try this to fix it

    Try restarting the computer by selecting "last known good configuration" in the boot options.
    If the restart does not fix the problem, the registry damage is too extensive. You must reinstall the OS or use the Emergency Repair Disk (ERD) that you previously created by using the Windows Backup tool.





    Ken J
     
  3. Karnus

    Karnus Member Gold Member

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    Last known good configuration didn't work so had to go for the re-install.

    Working fine now, thank you very much for the help.

    How could I damage my registry so badly?
     
  4. zigzag3143

    zigzag3143 Guest

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    Registry cleaner, memory corruption, etc.

    Want us to mark this solved?
     
  5. Karnus

    Karnus Member Gold Member

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    Unfortunately not - I went out for a couple of hours and when I came back I keep getting blue screens and restarts when trying to enter windows.

    I caught the stop code: 0x000000000a. I don't know what is going on - every time I try and boot this PC "cold" I get a problem.

    I managed to reboot into BIOS and checked my boot priority. My HDD had been bunked down to 3rd below removable device and CD-ROM. I changed HDD as 1st, CD as 2nd and disabled 3rd. I also forced my RAM to run at 1333Mhz and voila here I am for some reason.

    How do I find the error dump post it up?
     
  6. Karnus

    Karnus Member Gold Member

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    Found it I think :S
     
  7. zigzag3143

    zigzag3143 Guest

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    This last crash was caused by readyboost. I would disable it to test, but suspect it is not the true cause


    Ken J

    Code:
    
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\102310-28750-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
    *http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Machine Name:
    Kernel base = 0xfffff800`02c57000 PsLoadedModuleList = 0xfffff800`02e94e50
    Debug session time: Sat Oct 23 08:24:09.254 2010 (GMT-4)
    System Uptime: 0 days 0:00:49.065
    Loading Kernel Symbols
    .
    
    Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
    Run !sym noisy before .reload to track down problems loading symbols.
    
    ..............................................................
    ................................................................
    ...................
    Loading User Symbols
    Loading unloaded module list
    ....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A, {0, 2, 1, fffff80002ce82a3}
    
    Probably caused by : rdyboost.sys ( rdyboost!ST_STORE<SMD_TRAITS>::StDmCurrentRegionSet+9b )
    
    Followup: MachineOwner
    ---------
    
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: 0000000000000000, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff80002ce82a3, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002eff0e0
     0000000000000000 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    nt!MiUnlinkFreeOrZeroedPage+c3
    fffff800`02ce82a3 f0488300ff      lock add qword ptr [rax],0FFFFFFFFFFFFFFFFh
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xA
    
    PROCESS_NAME:  System
    
    TRAP_FRAME:  fffff88003574660 -- (.trap 0xfffff88003574660)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000008
    rdx=fffffa80039028a0 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff80002ce82a3 rsp=fffff880035747f0 rbp=0000000000000006
     r8=000000000012ffff  r9=0000000000000000 r10=000000000012ffff
    r11=fffff88003574858 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz na po nc
    nt!MiUnlinkFreeOrZeroedPage+0xc3:
    fffff800`02ce82a3 f0488300ff      lock add qword ptr [rax],0FFFFFFFFFFFFFFFFh ds:2b60:00000000`00000000=????????????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80002cc6ca9 to fffff80002cc7740
    
    STACK_TEXT:  
    fffff880`03574518 fffff800`02cc6ca9 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
    fffff880`03574520 fffff800`02cc5920 : 00000000`00000020 fffffa80`00b52120 fffff800`02c57000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    fffff880`03574660 fffff800`02ce82a3 : fffffa80`00b28090 fffff800`02cecd6c 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x260
    fffff880`035747f0 fffff800`02de9791 : fffffa80`03906040 fffffa80`00b52120 00000000`00000004 fffffa80`066a8010 : nt!MiUnlinkFreeOrZeroedPage+0xc3
    fffff880`03574860 fffff800`02dea026 : 00000000`00000080 00000000`00000020 00000000`00000000 00000000`0012ffff : nt!MiAllocateMdlPagesByLists+0x591
    fffff880`03574990 fffff800`02dea889 : 00000000`00000001 fffffa80`04a27000 00000000`000005a1 00000000`00000001 : nt!MiAllocatePagesForMdl+0x456
    fffff880`03574a90 fffff880`01005063 : fffffa80`049e5118 fffff880`010124fd 00000000`00000001 fffff880`0a6be000 : nt!MmAllocatePagesForMdlEx+0x89
    fffff880`03574ad0 fffff880`010123be : fffffa80`049e5118 fffffa80`049e5118 fffff880`035743e0 fffffa80`049e5118 : rdyboost!ST_STORE<SMD_TRAITS>::StDmCurrentRegionSet+0x9b
    fffff880`03574b30 fffff880`01010582 : fffffa80`049e5118 00000000`00000010 00000000`00000010 00000000`000000e0 : rdyboost!ST_STORE<SMD_TRAITS>::StDmpSinglePageFindSpace+0x4a
    fffff880`03574b60 fffff880`0100f757 : fffffa80`065bcaa0 fffffa80`06664f30 00000000`00000000 fffffa80`049e5118 : rdyboost!ST_STORE<SMD_TRAITS>::StDmpSinglePageAdd+0x2e
    fffff880`03574c20 fffff880`0100f612 : fffffa80`065bcaa0 00000000`00010000 00000000`00000080 fffffa80`049e50b0 : rdyboost!ST_STORE<SMD_TRAITS>::StDmPageAdd+0xe3
    fffff880`03574c80 fffff880`0100e3fe : fffffa80`065bcaa0 00000000`00000080 00000000`00000080 fffffa80`049e5f88 : rdyboost!ST_STORE<SMD_TRAITS>::StWorkItemProcess+0x23a
    fffff880`03574ce0 fffff800`02f6bc06 : 00000000`00000000 fffff880`00000000 fffffa80`048d2b60 fffffa80`039d3040 : rdyboost!SMKM_STORE<SMD_TRAITS>::SmStWorker+0x152
    fffff880`03574d40 fffff800`02ca5c26 : fffff880`02d63180 fffffa80`048d2b60 fffff880`02d6dfc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
    fffff880`03574d80 00000000`00000000 : fffff880`03575000 fffff880`0356f000 fffff880`03574820 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    rdyboost!ST_STORE<SMD_TRAITS>::StDmCurrentRegionSet+9b
    fffff880`01005063 488be8          mov     rbp,rax
    
    SYMBOL_STACK_INDEX:  7
    
    SYMBOL_NAME:  rdyboost!ST_STORE<SMD_TRAITS>::StDmCurrentRegionSet+9b
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: rdyboost
    
    IMAGE_NAME:  rdyboost.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc48a
    
    FAILURE_BUCKET_ID:  X64_0xA_rdyboost!ST_STORE_SMD_TRAITS_::StDmCurrentRegionSet+9b
    
    BUCKET_ID:  X64_0xA_rdyboost!ST_STORE_SMD_TRAITS_::StDmCurrentRegionSet+9b
    
    Followup: MachineOwner
    ---------
    
    
     
  8. Karnus

    Karnus Member Gold Member

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    Thank you - But I haven't got any storage devices plugged into my computer?

    The only thing we have is a buffalo 500GB network drive - it wouldn't/couldn't use that could it?
     
  9. zigzag3143

    zigzag3143 Guest

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    I am unsure but with only one DMP and an odd Bugcheck we have to try everything.
     
  10. Karnus

    Karnus Member Gold Member

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    The network hard drive isn't readyboost enabled so couldn't be that. I have a suspicion that it has something to do with "removable media" being first boot device when no removable media was attached to my computer.

    Seems ok now - but the problems seem to be more prominent when the PC is cold. So I will see what happens tomorrow morning when I turn it on.

    It's frustrating I don't know what is causing the issues but at the same time I'm releived that at least it works.

    Did you say earlier that a registry cleaner can damage the registry? I thought programs like CCcleaner were supposed to be beneficial.
     
  11. zigzag3143

    zigzag3143 Guest

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    Readyboost is enabled and loading.

    Registry cleaners (ccleaner is one of the better ones) can cause more damge than they fix because they make assumptions on what should be removed and what should stay. One bad decision and you may not be able to boot.
     
  12. Karnus

    Karnus Member Gold Member

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    Well thank you for the help, you have been very informative and prompt with your responses.

    You can Mark this as solved I think :)
     
  13. zigzag3143

    zigzag3143 Guest

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    anytime thats what we are here for



    Good Luck



    Ken J
     
  14. Karnus

    Karnus Member Gold Member

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    I have more problems lol - I have made a new thread lol
     
  15. zigzag3143

    zigzag3143 Guest

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    This thread is now marked as Solved and has been closed. If the problem re-occurs, please start a new thread.
     
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