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PC Forum PC Help Forum » Security & Safety » Spyware / AdWare » [Fixed] Cant run any anti-spyware programs

Spyware / AdWare - [Fixed] Cant run any anti-spyware programs posted in the Security & Safety forums; did you reformat the machine? If so, that will definitely take care of the malware issue. If not, you may want to post a hjt log, as follows: version of ...

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Old 02-26-2008
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Default Re: [Fixed] Cant run any anti-spyware programs

did you reformat the machine? If so, that will definitely take care of the malware issue. If not, you may want to post a hjt log, as follows:

version of HijackThis v2.0.2:

CLICK HERE to download the HijackThis Installer:
  1. Save HJTInstall.exe to your desktop.
  2. Double-click on HJTInstall.exe to run the program.
  3. By default it will install to C:\Program Files\Trend Micro\HijackThis.
  4. Accept the license agreement by clicking the "I Accept" button.
  5. Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log.
  6. Click "Save log" to save the log file and then the log will open in Notepad.
  7. Click on "Edit -> Select All" then click on "Edit -> Copy" to copy the entire contents of the log.
  8. Come back here to this thread and paste the log in your next reply.
  9. Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.
thanks,

v


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