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PC Forum PC Help Forum » Security & Safety » Spyware / AdWare » HELP -- backdoor:win32/zonebac.genb!

Spyware / AdWare - HELP -- backdoor:win32/zonebac.genb! posted in the Security & Safety forums; I can not open Internet Explorer 6 anymore - it just locks up when I try. I also can not use the CD/DVD ROM on my laptop - my computer ...

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Old 10-11-2007
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Unhappy HELP -- backdoor:win32/zonebac.genb!

I can not open Internet Explorer 6 anymore - it just locks up when I try.
I also can not use the CD/DVD ROM on my laptop - my computer does not detect it anymore.
I ran Windows Malicious Software Removal Tool and it found backdoor:win32/zonebac.genb! but can not remove it.



I bought a McAfee Security Centerthis morning and did a scan and it did not find anything.


Can anyone please help me!!!


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Old 10-11-2007
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Default Re: HELP -- backdoor:win32/zonebac.genb!

Hi there modotcom and welcome to PCHF

Can you please click the Prework link in my signiture and post back with the resulting 3 logs. If you get stuck on any of the steps during the Prework just ask for help and we will guide you through it.

Thanks


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