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Hey guys, Thanks for any help in advance,
My son had downloaded something thinking it was a map, and opened it. Its installed a bundle of spyware,malware, etc. And now the computer is so full of trash that it runs really slow. Ive dis connectede it from the internet run a few spyware scans etc. (Lavasoft Adaware SE Professional, Microsoft Antispyware and CCleaner) And theres still stuff on there. I get pop-ups adverts etc. Also there are files on the C:/ drive that i delete and then they re appear after removing them (also tried removing them with internet disconnected)
I can't give you a report thing to summarise my computer as i am on the laptop, and have disconnected the internet from the PC. If it is essential i will try again later.
Many Thanks
Matt

*** Also i can't open up task manager any more. (Ctrl+Alt+Del) It just wont open Really stuck for ideas now.

He EmattE!
I'm not of the Security Team, but I think, that if you're somehow able to, you should start following this instructions:
http://www.pchelpforum.com/hijackthi...r-hjt-log.html
The logs give the Security Team the information.
If you're not able to, please wait until one of our Security Team members is online to have a look at your problem.
Thanks,
Blue

Ok, 3 things;

1) Ouch
2) Don't panic!
3) Click on the [Pre-Work] link in my signature. Download the tools mentioned onto the laptop and burn them onto a disk so that you can run them without the need to connect back up to the 'net. Post the resulting logs back here as attachments.

Sorry its taken me so long to reply. Lots of popups to get round

Thanks for posting that - did you do the Ewido part aswell?

Hey guys,
Im currently running spyware sweeper, Have run CCleaner, Disabled system restore before doing both also shown all hidden files. After the Spy Sweeper has completed, ill boot in safe mode, Run ewido. Then run another Hijack log. Hopefully will have all cleared up by then
Either way, ill post back.
Thanks for all your help so far. Youve been brilliant
Matt

Looking at youre hjt log , Ewido and Spysweeper will remove plenty of the infections on there for sure.
But also the Smitrem is needed.

Download Smitrem to your desktop:
http://noahdfear.geekstogo.com/click...click.php?id=1

Run the installer and then press Start to Extract the
files to the desktop, Do not run it yet.

Reboot into safe mode (Reboot and keep tapping F8 , then
choose safe mode from the list)

Run SmitRem:
Open the SmitRem folder and double click the "RunThis.bat" file to start the tool. Follow the prompts on screen , wait for the tool to complete , and disk cleanup to finish.

The tool will create a log named smitfiles.txt on the drive that you ran Smitrem on, eg; "C:\smitfiles.txt" , or the partition where your operating system is installed on.
Please attach this log to your next reply.



You will need to reload your wallpaper as the SmitRem
tool will reset it, you can do this by right clicking
desktop and choosing properties, First check Theme and
set it to Windows XP then click the Desktop tab and
choose the one you want to use and press apply.


When done please post all 4 logs , from Ewido , Spysweeper , smitrem , and a new hjt log.