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PC Forum PC Help Forum » Security & Safety » Spyware / AdWare » Have a fake anti-spyware program on PC.

Spyware / AdWare - Have a fake anti-spyware program on PC. posted in the Security & Safety forums; Hi im new here and havent used a forum before so bear with me! I think my PC has been infected by a fake anti-spyware tool called Psguard. I have ...

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  #1  
Old 08-17-2005
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Default Have a fake anti-spyware program on PC.
Hi im new here and havent used a forum before so bear with me!

I think my PC has been infected by a fake anti-spyware tool called Psguard. I have downloaded hijack this but am not sure what to do now. should i post the log on this topic or a new one. i will run the log anyway


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  #2  
Old 08-17-2005
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Default Re: Have a fake anti-spyware program on PC.

Hi there Auron11x , welcome at PCHF!

I have moved youre post so you can just post youre HJT log here but can you also run Ewido and post a log from that?
(please run the HJT scan after Ewido)


Please download ewido Security Suite[list] [*]Install ewido security suite [*]When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu." [*]Launch ewido, there should be a big "E" icon on your desktop, double-click it. [*]The program will prompt you to update click the "OK" button [*]The program will now go to the main screen

You will need to update ewido to the latest definition files.
[*]On the left hand side of the main screen click update [*]Click on Start

The update will start and a progress bar will show the updates being installed. After the updates are installed, exit ewido.

Once the updates are installed do the following:
[*]If you have an "always on" connection to the internet, physically disconnect that connection until you are finished with Safe Mode and have rebooted back into normal mode.
[*]Reboot into Safe Mode, you can do this by restarting your computer, then contiunally tapping F8 until a menu appears. Use your up arrow key to highlight Safe Mode, then hit enter. Then, run ewido.
[*]Close all open windows/programs/folders. Have nothing else open while ewido performs its scan!
[*]Click on scanner [*]Click on Settings
  • Under "How to scan" all boxes should be selected
  • Under "Possibly unwanted software" all boxes should be selected
  • Under "What to scan" select scan every file
  • Click OK
[*]Click on Complete system scan [*]Let the program scan the machine
[*]If ewido finds anything, it will pop up a notification. NOTE: We have been finding some cases of false positives with the new version of Ewido, so we need to step through the fixes one-by-one. If Ewido finds something that you KNOW is legitimate (for example, parts of AVG Antivirus, AOL, pcAnywhere and the game "Risk" have been flagged. In particular, watch for alerts that have the word "Heuristic" in them - if you recognize the file name as "friendly," these may actually be false positives) select "none" as the action. DO NOT check "Perform action with all infections." If you are unsure of an entry, select "none" for the time being. I'll see that in the log you will post later and let you know if ewido needs to be run again.

Once the scan has completed, there will be a button located on the bottom of the screen named Save report.
[*]Click Save report [*]Save the report to your desktop [*]Exit ewido


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  #3  
Old 08-18-2005
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Default Re: Have a fake anti-spyware program on PC.
Hi thanks for the tip but it wont work on my PC as my operating system is ME. I have had loads of problems before this which have brought up the blue error screen which completly killed the PC . Enentually we found the processor was the problem and was replaced.For some reason though a lot of viruses and similar stuff get into the system, though i have AVG virus scanner, spysweeper and Ad-aware. Could you please advise me on what i should do to stop getting these problems as well as helping me get rid of the fake spyware program. Another website (http://castlecops.com/postlite124023-psguard.html) showed a soulution ( would this apply to my computer? I would prefer it though if one of you guys could help me out though!). I will post my HJT log anyway.

Logfile of HijackThis v1.99.1
Scan saved at 16:13:01, on 18/08/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\PTSNOOP.EXE
C:\WINDOWS\SYSTEM\LXBSPPLS.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\WANADOO\WANADOOCONNECTIONKIT\ATDIALLER1.EXE
C:\PROGRAM FILES\LEXMARK\LEXMARK PRECISION PHOTO\MEMCARD.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\INTELL32.EXE
C:\WINDOWS\RunDLL.exe
C:\PROGRAM FILES\WEBROOT\SPY SWEEPER\SPYSWEEPER.EXE
C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\OSA.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\FINDFAST.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\MY DOCUMENTS\JOSH\HIJACK THIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wanadoo.co.uk
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wanadoo.co.uk
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Freeserve
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = http=http://www-cache.wanadoo.co.uk:8080;ftp=http://www-cache.wanadoo.co.uk:8080
F1 - win.ini: load=ptsnoop.exe
F1 - win.ini: run=LXBSppls.exe
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Internet Registration] c:\program files\internet explorer\connection wizard\netcheck.exe
O4 - HKLM\..\Run: [Password Check] c:\windows\GrabCookie.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\Run: [MicroDialler] C:\Wanadoo\WanadooConnectionKit\atdialler1.exe
O4 - HKLM\..\Run: [LXBSCATS] rundll32 C:\WINDOWS\SYSTEM\LXBStime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [MemoryCardManager] C:\Program Files\Lexmark\Lexmark Precision Photo\MemCard.exe -startup
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [intell32.exe] C:\WINDOWS\SYSTEM\intell32.exe
O4 - HKLM\..\Run: [PSGuard spyware remover] C:\Program Files\PSGuard\PSGuard.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKCU\..\Run: [Taskbar Display Controls] RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY
O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmwordtrans.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsimilar.html
O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate Page into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE (file missing)
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE (file missing)
O14 - IERESET.INF: START_PAGE_URL=http://www.freeserve.com/
O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://D:\system\IntraLaunch.CAB
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/ms...downloader.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary...o.cab32846.cab


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  #4  
Old 08-18-2005
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Default Re: Have a fake anti-spyware program on PC.


You have more then the spysherrif infection in there so following instructions just to remove spysherrif isnt going to work , but one of the reosons that stuff gets in there is because you don't have a firewall and do you keep windows up to date? Also you have to watch out what you download and on what you click (never click on popups and so called "warning messages") enz.

Ill analyze youre log a little later today as im busy with a few things atm , but i'll get back to you soon :-)


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  #5  
Old 08-18-2005
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Default Re: Have a fake anti-spyware program on PC.
To get rid of the trojan/virus/downloader we can do it this way.. The will get rid of the other stuff after that


Download THIS and let it run it's course...
Then post a new hijack this log


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  #6  
Old 08-18-2005
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Default Re: Have a fake anti-spyware program on PC.


Im back again. First off ,where i said spysherrif i ofcourse ment psguard...


Im having some probs with youre log , there are some entry's that im not sure about so this could take a little longer.

You can try xoftspy that Merlin linked to , if it works then thats great.


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  #7  
Old 08-18-2005
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Default Re: Have a fake anti-spyware program on PC.

Can you go here:

http://pcpitstop.com/spycheck/scan.asp

and let it scan youre pc , then can you copy all the items in the result list that are not green?




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