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Reload this Page Sound Card Problem
Sound etc - Sound Card Problem posted in the PC Hardware forums; Model: Gateway MX6428 Notebook Soundcard: Conexant AC-Link Audio Problem: Okay, I had to format/reinstall Windows XP Media Edition onto my laptop, due to a critical error. I have ...

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  #1  
Old 02-17-2008
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Default Sound Card Problem
Model: Gateway MX6428 Notebook
Soundcard: Conexant AC-Link Audio
Problem: Okay, I had to format/reinstall Windows XP Media Edition onto my laptop, due to a critical error. I have already installed most of my other drivers, but I am having a problem with my audio driver. I am trying to install the driver for my sound card, but when I start the installation program, it gives me what I am installing, which is the "Conexant AC-Link Audio", when I click install the window disappears and then reappears about 45 seconds later saying "FAILURE". . . What do I do?

Images:
Installation


Failure:


Last edited by nyle88 : 02-17-2008 at 10:21 AM.
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Old 02-17-2008
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Default Re: Sound Card Problem
What shows next to the sound card in device manager? Is there a yellow exclamation mark, or red cross, or anything else??
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Old 02-17-2008
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Default Re: Sound Card Problem
It doesn't appear on the Device Manager, because it isn't installed yet. I went to support.gateway.com, entered my serial number, and downloaded the drivers, this specific driver won't work.
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Old 02-17-2008
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Default Re: Sound Card Problem
It may show up as an "unknown device". ??
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Old 02-17-2008
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Default Re: Sound Card Problem
Originally Posted by nyle88 View Post
It doesn't appear on the Device Manager, because it isn't installed yet. I went to support.gateway.com, entered my serial number, and downloaded the drivers, this specific driver won't work.
Are you using this driver? Audio Driver version: 6.14.10.575

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Old 02-17-2008
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Default Re: Sound Card Problem
Originally Posted by Hengis View Post
Are you using this driver? Audio Driver version: 6.14.10.575
Yes, that is the one.
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Old 02-17-2008
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Default Re: Sound Card Problem
Originally Posted by Tony-1977 View Post
It may show up as an "unknown device". ??
These are the only unknown devices.

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Default Re: Sound Card Problem
Looks like Windows is not recognising the sound card. Possibly a fooked sound card. Verify this if you're able to try the card in another pc.

Did you get an installation cd with the computer? If so, have you ran all the setup files on it?
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Old 02-17-2008
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Default Re: Sound Card Problem
Remove the card . . .

Yes I ran the disc, and all the files.
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Reload this Page Sound Card Problem




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