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Sound etc - External sound problem posted in the Hardware forums; Hello everyone, I am hoping someone can help with the problem I'm having. I'll tell you everything I know in hopes you will be able to solve it. Here goes: ...

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Old 12-02-2007
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Default External sound problem

Hello everyone, I am hoping someone can help with the problem I'm having. I'll tell you everything I know in hopes you will be able to solve it. Here goes:
I got a computer from where I work (Compaq Evo) that was running extremely slow and someone suggested I put a new hard drive in it (they were throwing it out). I had a brand new Maxtor 80GB drive laying around, so I put it in and installed WinXP Professional. Everything works fine except the sound. The internal computer speaker works, but when I plug in my external speakers into the rear jack, they don't work (and the internal speaker obviously cuts off) so I have zero sound. When I unplug them, the internal speaker comes back on and I have sound again. I know the external speakers work (I plugged them into my other computer - no problems), I have been to Compaq's driver site and I have the correct one, I checked and double-checked all of my settings (devices enabled, levels up, nothing on mute) so the only thing I can think of is maybe the rear jack is not working correctly. The speakers are Boston Acoustics and they sound really good, I hate for them to go to waste. The sound card is part of the motherboard so IF that is the problem should I just get another sound card? I hope this is enough information and thank you in advance to anybody who has an idea.


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Old 12-02-2007
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Default Re: External sound problem

Hi MDR,
Welcome to PCHF.
We have a staff of techs who have a wide variety of skills and will be able to help you with your problem, this is not my area of expertise, one of the folks who can help you should be along shortly.
Thank you
Cart



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