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PC Forum PC Help Forum » Hardware » Sound etc » Audio but no Video

Sound etc - Audio but no Video posted in the Hardware forums; Originally Posted by Zimbo Also download and run Ewido please: Then please the hjt log plus the Ewido log. Tries this - got as far as rebooting to safe mode, ...

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  #8  
Old 11-18-2005
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Originally Posted by Zimbo
Also download and run Ewido please:


Then please the hjt log plus the Ewido log.
Tries this - got as far as rebooting to safe mode, but then failed. No matter how many times I pressed F8 it insisted on rebooting as normal. How do I reboot to safe mode?
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Not sure what's involved here or if it's within my competence (almost certainly not!), but will try it if all else fails!
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Old 11-18-2005
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I you go to start/run/msconfig/boot.ini tab and put a check infront of "safeboot" , pres apply and ok , and reboot youre pc then it should start in safemode.

But first please uninstall "Logitech\Desktop Messenger" in add and remove programs , then run Ewido in safemode , and after that post the ewido log and a new hjt log made after these instructions please.


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Last edited by joe5; 11-18-2005 at 06:33 PM.
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Old 11-20-2005
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OK, thanks guys. I've removed Logitech and run Ewido in safe mode. Lots of infections (mainly cookies) - this is the report (again I'll have to do this in 2 chunks as it exceeds the character limit):



Mod edit: You can attach the logs as txt files:
Attached Files
File Type: txt Ewido log.txt (20.6 KB, 1 views)


Last edited by joe5; 11-20-2005 at 08:29 PM.
  #12  
Old 11-20-2005
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OK, here's the hjt log file:

Logfile of HijackThis v1.99.1
Attached Files
File Type: txt Hjt log.txt (10.1 KB, 1 views)


Last edited by joe5; 11-20-2005 at 08:30 PM.
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Looks clean except this one , but that is not even a real problem:

O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\backWeb-7288971.exe

Youre problems must come from something else im afraid.


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Old 11-22-2005
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Ok, thanks very much for your help. Someone else has suggested 'overlay problems', so I guess I'll try and check that out.

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