:-) Hiya Lethal Simian,
Don't give up. You can do this, I know you can.
It would be helpful for Zimbo if you posted your device manager shot here so he can walk you through the process tho.
It's really easy, first, pull up your device manager.
Next look for the key on your keyboard that says "PrtScrn" it may be combined with something else as well, mine is on the same key with Sys Rq.
Then open word or any image program and hit the Crtl+V keys together, that will paste the image to the open file.
Save it to your desktop.
Now open a new post back here, look down at the bottom of the post, your will see Image Hosting, select Browse..., locate your saved file on your desktop and click on it, then click Open.
Now just click host it! and several options will come up for you. Choose one of them and paste the link into your post.
Zimbo or one of us will be able to direct you from there. Or, you could post back that you want to try live support and one of us can walk you through it in real time.
TTFN
T