A user is attempting to send an email to another user but the email bounces back with this message..what does it mean?

"This message has been processed by Symantec's AntiVirus Technology.

studying this weekend. </span><o></o></p> was not scanned for viruses because of the error: DECERR_CHILD_EXTRACT


For more information on antivirus tips and technology, visit http://ses.symantec.com/"

what email are u using,

yahoo, gmail, hotmail???

The sender of the email is using Comcast as their ISP from a Comcast email address...not really sure how it's configured on her end (Outlook, Outlook Express, etc.) The entended receipent of the email is using Outlook configured for an Exchange server. The sender emails a particular user and it bounces back with the above message. She can, however, send emails to others in the same domain with no problem. Not sure if the the sender has somehow blacklisted the address she is trying to email.

Probably bounced by his/her antivirus/antispam.... a false positive

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