computer repair worth it?

samward · 10-19-2009

Hi guys,

I live in Manchester and recently got in touch with a local computer repairs company called Help Me Fix It, after the kids managed to get viruses on both the family pc and laptopL
I rang the company, who fixed my computer remotely online for free (the first call is free). However, their pc repair technician told me that I would either have to pay £40 or purchase a home computer repair package to get my laptop fixed.

They have 3 different computer repair packages and I don’t know whether these are worth purchasing and if so, which one is the most value for money.

Could any of you techie guys advise me on what to do please?

The address for the site is http://www.helpmefixit.co.uk/ and the link to compare their home it packages is at [broken link removed]

Thanks in advance!

Crush · 10-19-2009

Samward,

I can say with confidence that we have the best staff of anywhere

. The volunteer staff here are in most cases better than the paid IT Staff I associate with on a daily basis.

While their support may be great in some cases why pay for something when you can get it free right here?

Our Security Team is second to none, and we have a dedicated Staff team all around

moparfan · 10-19-2009

Agree with Crush that this site has people that will assist with repairs. Another site to consider is malwareremoval.com. I had a bad infection a few years back and within a few emails back and forth with direction I was good as new. the first thing you'll need to do is run Hijackthis and post the log so both this site (and the other mentioned) can see whats running on your PC. You can google the download.

Amtech · 10-19-2009

Sam,

To be honest I don't think its worth it. But then I have a bad opinion of local repair shops and even the larger PC companies...

But I would be wary of anyone trying to sell you a generic 'computer repair kit'.

No software package or company can do anything you can't do yourself, as long as you have the knowledge.

Software problems such as virus infections are quite easy to fix. If the problem was hardware like a cracked laptop screen that needed replacing, then I'd take it to an expert.

Also...parts of their website aren't working...so how professional can they be?

Their prices are too high IMO and besides you can get it fixed for free here

Just post here or make another thread and someone will be happy to help.

10-19-2009	#1
samward New Poster Join Date: Oct 2009 Posts: 1 PC Experience: Beginner	computer repair worth it? Hi guys, I live in Manchester and recently got in touch with a local computer repairs company called Help Me Fix It, after the kids managed to get viruses on both the family pc and laptopL I rang the company, who fixed my computer remotely online for free (the first call is free). However, their pc repair technician told me that I would either have to pay £40 or purchase a home computer repair package to get my laptop fixed. They have 3 different computer repair packages and I don’t know whether these are worth purchasing and if so, which one is the most value for money. Could any of you techie guys advise me on what to do please? The address for the site is http://www.helpmefixit.co.uk/ and the link to compare their home it packages is at [broken link removed] Thanks in advance! Last edited by Wolfeymole; 10-19-2009 at 07:09 PM.

10-19-2009	#2
Crush Tech Support Team Join Date: Sep 2008 Location: Caldwell, New Jersey Posts: 10,645 PC Experience: Always Learning New Things	Re: computer repair worth it? Samward, I can say with confidence that we have the best staff of anywhere . The volunteer staff here are in most cases better than the paid IT Staff I associate with on a daily basis. While their support may be great in some cases why pay for something when you can get it free right here? Our Security Team is second to none, and we have a dedicated Staff team all around __________________ Crush aka Chris [Prework][Afterwork][PCHF Rules][BSOD's][SFC][Screenshots][PC Specs][Donate] I am in fact, quite cool. My graphing calculator confirms this

10-19-2009	#3
moparfan Bronze Member Join Date: Jul 2009 Location: Clover, SC Posts: 40 PC Experience: Experienced	Re: computer repair worth it? Agree with Crush that this site has people that will assist with repairs. Another site to consider is malwareremoval.com. I had a bad infection a few years back and within a few emails back and forth with direction I was good as new. the first thing you'll need to do is run Hijackthis and post the log so both this site (and the other mentioned) can see whats running on your PC. You can google the download. __________________ Comments welcomed and appreciated so please rate post...Thanks and Good Luck

10-19-2009	#4
Amtech Tech Support Team Join Date: Nov 2008 Location: Bolton Posts: 1,645 PC Experience: Some Experience	Re: computer repair worth it? Sam, To be honest I don't think its worth it. But then I have a bad opinion of local repair shops and even the larger PC companies... But I would be wary of anyone trying to sell you a generic 'computer repair kit'. No software package or company can do anything you can't do yourself, as long as you have the knowledge. Software problems such as virus infections are quite easy to fix. If the problem was hardware like a cracked laptop screen that needed replacing, then I'd take it to an expert. Also...parts of their website aren't working...so how professional can they be? Their prices are too high IMO and besides you can get it fixed for free here Just post here or make another thread and someone will be happy to help. __________________ File Recovery Removing CMOS Battery ASTRA32 (Device Drivers)

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