Solved: Battery light flashes 4 orange, 1 green

SMD84 · 09-18-2009

Hoping this is the correct area.

I have a Dell Latitude D620 and have noticed that when using the laptop with the battery pack the battery light flashes 4 orange then 1 green. When using it on just the mains power without the battery it works fine.

It's also giving me the unmountable boot volume BSOD soon after selecting Last Known Good Config mode. This has only just started happening today.

I'm not sure if these are both related. The machine has recently received a RAM upgrade (from 1GB to 2GB) but has worked fine for a week or so although battery was flashing, now won't boot passed LKGC mode whether using mains or battery pack.

There is stuff saved to the C: drive which I'd like pulled off before having to reload Windows. Do you think this would be possible given that I can't get passed the BSOD?

Many thanks for any help on this

Smokeycheech · 09-18-2009

Hello Smd, Welcome back to the forum!

I have marked this as open so it gains the proper attention

Someone will be with you shortly....

Regards,

Smokeycheech

DCiAdmin · 09-22-2009

Hello SMD84! Apologies for the delay.

Are you able to access safe mode? If so, gather your data while in Safe Mode.

Otherwise, the hard disk can be removed and slaved to another PC using a USB EZ Connect device available at most PC supply stores for less than $20. Unless the drive has failed completely, the data will be accessible.

I look forward to hearing from you.

SMD84 · 10-05-2009

Hiya DCiAdmin,

Thanks for your reply. I ended up reloading Windows in the end as it would just blue screen after selecting last known good config mode. I didn't think to try safe mode to be honest. D'oh! There wasn't much on there as I'd only just received it a month or so ago.

As for the battery lights flashing, turns out it's a faulty battery which isn't usually covered under warranty, so I hear. It works for what I need it for so I'm happy to leave it at that for now.

Thanks again for your help

DCiAdmin · 10-06-2009

If this is a new system

There wasn't much on there as I'd only just received it a month or so ago.

, the battery might be covered. I believe that most large vendors provide for 12 months battery warranty on a new system.

I'll get this marked as RESOLVED. Do check with your lappy's manufacturer though - you might be surprised on the battery warranty.

See you around the forum!

09-18-2009	#1
SMD84 Bronze Member Join Date: Nov 2008 Location: Swindon, Wilts Posts: 9 PC Experience: Some Experience	Battery light flashes 4 orange, 1 green Hoping this is the correct area. I have a Dell Latitude D620 and have noticed that when using the laptop with the battery pack the battery light flashes 4 orange then 1 green. When using it on just the mains power without the battery it works fine. It's also giving me the unmountable boot volume BSOD soon after selecting Last Known Good Config mode. This has only just started happening today. I'm not sure if these are both related. The machine has recently received a RAM upgrade (from 1GB to 2GB) but has worked fine for a week or so although battery was flashing, now won't boot passed LKGC mode whether using mains or battery pack. There is stuff saved to the C: drive which I'd like pulled off before having to reload Windows. Do you think this would be possible given that I can't get passed the BSOD? Many thanks for any help on this

09-18-2009	#2
Smokeycheech Mod Team Leader Join Date: Dec 2005 Location: Skynet HQ (kinda near PCHF bunker) Posts: 3,422 PC Experience: Learning more every day!	Re: Battery light flashes 4 orange, 1 green Hello Smd, Welcome back to the forum! I have marked this as open so it gains the proper attention Someone will be with you shortly.... Regards, Smokeycheech __________________ Prework~Speedfan~CCleaner~Rules~PCWizard~BSOD *If an elephant never forgets, how come they never win mastermind?*

09-22-2009	#3
DCiAdmin Tech Team Leader Join Date: Sep 2008 Location: Heart of the US Midwest Posts: 7,518 PC Experience: Perpetual Student	Re: Battery light flashes 4 orange, 1 green Hello SMD84! Apologies for the delay. Are you able to access safe mode? If so, gather your data while in Safe Mode. Otherwise, the hard disk can be removed and slaved to another PC using a USB EZ Connect device available at most PC supply stores for less than $20. Unless the drive has failed completely, the data will be accessible. I look forward to hearing from you. __________________ DCiAdmin *PCHF Rules* / *PreWork* / *AfterWork* / *PCHF Downloads* / *System File Checker* Thank you for entrusting your system to PCHF!

10-05-2009	#4
SMD84 Bronze Member Join Date: Nov 2008 Location: Swindon, Wilts Posts: 9 PC Experience: Some Experience	Re: Battery light flashes 4 orange, 1 green Hiya DCiAdmin, Thanks for your reply. I ended up reloading Windows in the end as it would just blue screen after selecting last known good config mode. I didn't think to try safe mode to be honest. D'oh! There wasn't much on there as I'd only just received it a month or so ago. As for the battery lights flashing, turns out it's a faulty battery which isn't usually covered under warranty, so I hear. It works for what I need it for so I'm happy to leave it at that for now. Thanks again for your help

10-06-2009	#5
DCiAdmin Tech Team Leader Join Date: Sep 2008 Location: Heart of the US Midwest Posts: 7,518 PC Experience: Perpetual Student	Re: Battery light flashes 4 orange, 1 green If this is a new system There wasn't much on there as I'd only just received it a month or so ago. , the battery might be covered. I believe that most large vendors provide for 12 months battery warranty on a new system. I'll get this marked as RESOLVED. Do check with your lappy's manufacturer though - you might be surprised on the battery warranty. See you around the forum! __________________ DCiAdmin *PCHF Rules* / *PreWork* / *AfterWork* / *PCHF Downloads* / *System File Checker* Thank you for entrusting your system to PCHF!

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