Hi,
My problem is that after i have started my laptop up, after i have entered my password it seems to take an age to get to the desktop. so slow in fact that i can walk up a flight of stairs go to the toilet and walk back down and it still hasn't got to the desktop. i have disabled some things as in the sticky 12 things to turn off in vista and it booted up really quick, but after a couple of days it went back on a go slow.

My system specs are:
MANUFACTURER: Hewlett Packard
Product Make: HP Compaq 6735s
WINDOWS: Microsoft windows vista 6.0.6001 service pack 1
INTERNET EXPLORER: 8.0.6001.18813
MEMORY (RAM): 765 MB
CPUinfo: AMD sempron(tm) SI-40
CPU SPEED: 1994.7 MHz
Hard disks: C:139.0GB/D:9.0GB/F: 1020.0 MB
Hard disks FREE: C:86.5GB/D:1.9GB/F:1017.8MB

i have run AV and malware bytes anti malware and windows defender and c ccleaner and all comes back clean.


thanks in advance for any help

Hello Stephanie, welcome back to the forum!

Would you mind running through the prework link that can be found in my signature?

I know you have already scanned for malware, but this is a tried and tested solution for malware removal here at PCHF and it would be best to ensure you are clean before trying other things

Just follow all instructions then post the requested logs, then we can have our highly trained security team look them over for you

Looking forward to your reply,

Smokeycheech

here are the logs as requested

Thanks for those Stephanie, I have now moved this your thread to our [NEW]Hijackthis! Logs forum where it will be assessed by one of our security team

Smokeycheech

Hi Stephanie,

I'm Crush the PCHF Security Team Leader and I'll be helping you to remove your Malware. Before we begin there aree some things that you should know:

1. We are all volunteer staff here at PCHF so we log in and assess threads when real life, work, family, and other obligations permit. Additionally, we are located all over the world. There may be a bit of a time delay due to this.

2. Malware Removal threads are very time intensive. Each entry must be researched until it can be said with 100% certainty whether or not it can stay or needs to be removed. Sometimes additional work is needed to weed out suspect entries

3. This may turn into a long ordeal but, rest assured we will stay with you until you are completely disinfected.

4. Please do not run any tools or fixes unless asked to do so by myself or a member of the Security Team

5. If you are not the original poster of this thread DO NOT run any fixes given to the poster in this thread. They are all custom tailored specifically to this user. It could prove to be disastrous. PCHF does not assume any responsibility for users that decide to do so

6. If you have any questions or issues please stop and ask! We are all here to help.

With that out of the way:


Please download JavaRa to your desktop and unzip it to its own folder

• Run JavaRa.exe, pick the language of your choice and click Select. Then click Remove Older Versions.
• Accept any prompts.
• Open JavaRa.exe again and select Search For Updates.
• Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest Java Runtime Environment (JRE) version for your computer.

============================================

Next, please download Malwarebytes' Anti-Malware from one of these places:

https://www.cleverbridge.com/342/coo...%3ddl-10804572

Double Click mbam-setup.exe to install the application.

* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, navigate to the Update tab and click Check For Updates. It will then download the latest updates for you
* Now navigate back to the Scan tab
* Select "Perform Full Scan", then click Scan.
* The scan may take some time to finish,so please be patient.
* When the scan is complete, click OK, then Show Results to view the results.
* Make sure that everything is checked, and click Remove Selected.
* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
* Copy&Paste the entire report in your next reply along with a fresh HijackThis log.

Please Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.

Hi Crush, i have just noticed that you have asked for a hijack this log but i didn't do one in the pre work, if you need me to run hijack this can you please supply me with a link so i can run that as well

Nope that's fine. I overlooked that. Just the MBAM log will suffice