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[Fixed] Hijackthis! Logs - slow system start-up/ads/browser and google hijack posted in the Security & Safety forums; anyone know what this could possibly be? here are the symptoms... the computer takes half an hour to start up, if it even starts up at all... some anti virus ...

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  #1  
Old 10-09-2008
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Default slow system start-up/ads/browser and google hijack

anyone know what this could possibly be?

here are the symptoms...

the computer takes half an hour to start up, if it even starts up at all...
some anti virus websites are just impossible for me to connect to, like the symnatec website...
i can't run any virus scanners 'cause they just freeze while scanning and the whole computer stops responding...
i have a casino desktop icon which i deleted but it kept coming back, it's a link to a website called casinofree2400.com...
and i keep getting a message that says windows authority system has to shut down because of an error in the remote procedure call...

help, please!
i can't re-install windows, because i didn't get a cd, windows was pre-installed when i bought the pc...


  #2  
Old 10-09-2008
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Default Re: slow system start-up/ads/browser and google hi

Hello and welcome to PCHelpForum.

Could you please restart the computer and repeatedly tap F8 on startup and choose safe mode.

Are you able to enter safe mode?

Are you able to run the "Prework" in safe mode?

You can download on another compter and transer the software via disk or USB pen drive.

JB.


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Default Re: slow system start-up/ads/browser and google hi

im able to enter safe mode, but while malwarebytes is scanning, it just freezes and the computer stops to respond...

i attached the hijackthis log and turned off system restore...
Attached Files
File Type: log hijackthis.log (6.3 KB, 1 views)


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Old 10-09-2008
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Default Re: slow system start-up/ads/browser and google hi

Hello thankyou for your HJT log.

I will move you over to the HJT Section ready for the Security Team.

Do not worry about the second scan lets hope it runs but hey our team can help you once they pickup on your thread.

JB.

***Moved to HJT Section***


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Old 10-09-2008
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Default Re: slow system start-up/ads/browser and google hi

Run both these programs.


Please download Malwarebytes' Anti-Malware from one of these places:

|MG| Malwarebytes Anti-Malware 1.28

http://www.besttechie.net/tools/mbam-setup.exe

Double Click mbam-setup.exe to install the application.

* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select "Perform Quick Scan", then click Scan.
* The scan may take some time to finish,so please be patient.
* When the scan is complete, click OK, then Show Results to view the results.
* Make sure that everything is checked, and click Remove Selected.
* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
* Copy&Paste the entire report in your next reply along with a fresh HijackThis log.

Please Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.


================================================== ===================================

================================================== ===================================


Ok.Lets download ComboFix.exe. This will give me a better view to the files running and also hidden on your computer and also those in the registry..Please visit this webpage for downloading and instructions for running the tool:

Go here ======> A guide and tutorial on using ComboFix <====== Go here

Please ensure you read this guide carefully and install the Recovery Console first.This applies to XP Pro and XP Home users only.If you have SP3 installed you will need to use SP2.Do not use for Vista.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should get a prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:

(1) Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
(2) Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

C:\ComboFix.txt
New HijackThis log.


Caution: Never run and remove files with Combofix unless supervised by a qualified security analyst who is experienced in the use of Combofix. Mal use can cause serious computer problems

NOTE: Combofix prevents autorun of all CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you - please let me know.


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