[Answered] help me please!!
hi im afraid im mostly computer illiterate but ill try and explain the problem to the best of my ability. when i turn my computer on it goes to a screen that offers me the choice of going into safety mode, but whichever choice i select it takes me to a blue screen that says:
A problem has been detected and windows has been shut down to prevent damage to your computer.
UNMOUNTABLE_BOOT_VOLUME
if this is the first time you've seen this stop error screen, restart your computer. if this screen appears again, follow these steps:
Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.
if the problems constinue, disable or remove any newly installed hardware or software. disable BIOS memory options such as caching or shadowing. if you need to use safe mode to remove or disable components, restart your computer, press F8 to select advanced startup options, and then select safe mode.
technical information:
*** STOP: 0(*)000000ED (0(*)817DC7E0, 0(*)C0000032, 0(*)00000000, 0(*)00000000)
P.S (*)= a multiplty sign.
if there is any one who can help me please reply to this thread.
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