Hi all,

I currently have an Epson RX425 printer connected to my base computer which is running Windows XP. The printer is then shared through the network.

As expected, my other XP machines work fine but I can't seem to get my Win7 laptop to recognise any drivers. When trying to install the printer on the laptop, I can see it on the network but can't get the driver.

I've downloaded the drivers which are apparently 'vista compatible', but upon opening the installer a message appears warning of 'known incompatibility issues' and continuing just crashes the installer.

Clicking on the 'Check for solutions on-line' button on the error message just sends the laptop searching for few seconds before the window just disappears with no indication that it has/hasn't found anything.

I appreciate that this is a bit specialist, but any help would be appreciated.

Thanks,
Rich

Well the clue here is, unless I'm mistaken, is they are "Vista" compatible, not Windows 7.

These are quite different.

Hello citylink

Has the assistance provided at PC Help Forum assisted you in remedying your issue yet?

An update would be most appreciated.

Thank you.

Marked as Pending