Solved: Syanptics Touchpad Going Nuts!

dokueki · 07-31-2009

I'm using a Synaptics Touchpad driver on my HP Pavillion DV6670ej.
Everything was fine and dandy until today early morning... Using the touchpad became a problem. It suddenly doesn't respond properly to my fingers... It's going insane. Regular dragging suddenly becomes scrolling, and moving horizontally will sometimes fail to work. Then the touchpad will work properly again for a few seconds before it gets crazy again.

Things I've tried

Resetting the touchpad
Reinstalling touchpad driver (rolling back then rolling forward, both versions didn't work)
Rebooting
Changing sensitivity and PalmCheck options to see if it changes anything
Trying to find Synaptics updates in the Windows Update update list to see if I can find any more rolling back

None of these seem to work yet.. I plugged in a USB mouse to try make it work, but I'm not trying to avoid the problem, I'm trying to fix it. I'm hoping the damage isn't physical and that I can manage to fix it myself without having to pay a ****load of cash to get it working again...
Please, if you can help, help D: I'd really appreciate it.

Smokeycheech · 07-31-2009

Hello Dokueki, Welcome back to the forum!

When you plugged in the USB mouse did the pointer respond normally?

I have marked this as open so someone more suited to you problem will see it

Regards,

Smokeycheech

DCiAdmin · 07-31-2009

Hello Dokueki!

Synaptics suggests uninstalling the original driver Prior to installing the latest version. Is that how you tried the driver update that you performed?

My cursor is behaving erraticly.

There are two possible solutions to this problem:
If your TouchPad is dirty, use a small amount of ammonia-based window cleaner on a clean cloth and gently wipe the surface of the TouchPad to remove any dirt or grime. Having a clean TouchPad surface usually eliminates erratic pointer movement.

The TouchPad driver may need to be updated. Download the appropriate Synaptics driver from the manufacturer's support site. Uninstall the driver that is not working and then install the downloaded driver.

dokueki · 07-31-2009

Originally Posted by DCiAdmin

Hello Dokueki!

Synaptics suggests uninstalling the original driver Prior to installing the latest version. Is that how you tried the driver update that you performed?

[/list]

Uninstalled, installed, then rebooted... I've been using the touchpad 5 mins without anything happening yet, and usually it would've messed up by now. I think it works, thanks!

DCiAdmin · 07-31-2009

Woo hoo! Very glad to hear that it works. I'll get this marked as FIXED.

Look forward to seeing you around the forum.

07-31-2009	#1
dokueki Bronze Member Join Date: Aug 2008 Location: Bat Yam, Israel Posts: 33 PC Experience: Some Experience	Syanptics Touchpad Going Nuts! I'm using a Synaptics Touchpad driver on my HP Pavillion DV6670ej. Everything was fine and dandy until today early morning... Using the touchpad became a problem. It suddenly doesn't respond properly to my fingers... It's going insane. Regular dragging suddenly becomes scrolling, and moving horizontally will sometimes fail to work. Then the touchpad will work properly again for a few seconds before it gets crazy again. Things I've tried Resetting the touchpad Reinstalling touchpad driver (rolling back then rolling forward, both versions didn't work) Rebooting Changing sensitivity and PalmCheck options to see if it changes anything Trying to find Synaptics updates in the Windows Update update list to see if I can find any more rolling back None of these seem to work yet.. I plugged in a USB mouse to try make it work, but I'm not trying to avoid the problem, I'm trying to fix it. I'm hoping the damage isn't physical and that I can manage to fix it myself without having to pay a ****load of cash to get it working again... Please, if you can help, help D: I'd really appreciate it. __________________

07-31-2009	#2
Smokeycheech Mod Team Leader Join Date: Dec 2005 Location: Skynet HQ (kinda near PCHF bunker) Posts: 3,451 PC Experience: Learning more every day!	Re: Syanptics Touchpad Going Nuts! Hello Dokueki, Welcome back to the forum! When you plugged in the USB mouse did the pointer respond normally? I have marked this as open so someone more suited to you problem will see it Regards, Smokeycheech __________________ Prework~Speedfan~CCleaner~Rules~PCWizard~BSOD *If an elephant never forgets, how come they never win mastermind?*

07-31-2009	#3
DCiAdmin Tech Team Leader Join Date: Sep 2008 Location: Heart of the US Midwest Posts: 7,518 PC Experience: Perpetual Student	Re: Syanptics Touchpad Going Nuts! Hello Dokueki! Synaptics suggests uninstalling the original driver Prior to installing the latest version. Is that how you tried the driver update that you performed? My cursor is behaving erraticly. There are two possible solutions to this problem: If your TouchPad is dirty, use a small amount of ammonia-based window cleaner on a clean cloth and gently wipe the surface of the TouchPad to remove any dirt or grime. Having a clean TouchPad surface usually eliminates erratic pointer movement. The TouchPad driver may need to be updated. Download the appropriate Synaptics driver from the manufacturer's support site. Uninstall the driver that is not working and then install the downloaded driver. __________________ DCiAdmin *PCHF Rules* / *PreWork* / *AfterWork* / *PCHF Downloads* / *System File Checker* Thank you for entrusting your system to PCHF!

07-31-2009	#4
dokueki Bronze Member Join Date: Aug 2008 Location: Bat Yam, Israel Posts: 33 PC Experience: Some Experience	Re: Syanptics Touchpad Going Nuts! Originally Posted by DCiAdmin Hello Dokueki! Synaptics suggests uninstalling the original driver Prior to installing the latest version. Is that how you tried the driver update that you performed? [/list] Uninstalled, installed, then rebooted... I've been using the touchpad 5 mins without anything happening yet, and usually it would've messed up by now. I think it works, thanks! __________________

07-31-2009	#5
DCiAdmin Tech Team Leader Join Date: Sep 2008 Location: Heart of the US Midwest Posts: 7,518 PC Experience: Perpetual Student	Re: Syanptics Touchpad Going Nuts! Woo hoo! Very glad to hear that it works. I'll get this marked as FIXED. Look forward to seeing you around the forum. __________________ DCiAdmin *PCHF Rules* / *PreWork* / *AfterWork* / *PCHF Downloads* / *System File Checker* Thank you for entrusting your system to PCHF!

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