i have an adaptec avc-2310 videoh media centre usb version
and after installing as per instructions i am getting this error
message
This device cannot start. (Code 10)
i have had it working but had to format and do a fresh reinstall now
all i get is this have ininstalled it and reinstalled it a few times
have been to adaptec website dl drivers incase cd was at fault and have
used a reg cleaner
nothing seems to fix the problem
have contacted adaptec support but a snail would be quicker than them
have tried calling them but unfortunately the europe line is in german
and i only speak english
can anyone give me any suggestions please

Hello and welcome to PC Help Forum.Is USB enabled in BIOS?Also download drivers for this item.

Or open devie manager and update drivers for USB and other items.After a reinstall drivers are normaly requireing a reinstall.The operating disk usaly only contains basic drivers to get you up and running.

yes usb are enababled in the bios and i have downloaded drivers from adaptec and i have deleted all the usb drivers and have reinstalled them all my other usb devices work and the usb slot i am using for this device is working
am using os xp home

Ok try this:go to device manager uninstall the drive.Leave this drive connected to USB port and reboot computer and see if found new hardware reinstalls it.

have done that more than once it finds new hardware i point it to the drivers i downloaded it installs them but then gives me the same error message
thanks for your help

Try this:Description of Code 10-related errors that Device Manager generates on Windows XP-based computers

Have yiu tried this device on another computer/laptop?

Did you use device manager to update ALL your drivers?
Did you download chipset drivers wich usaly include USB device drivers?When updating USB items you need to do this for each item listed.

However, if the USB device works in another computer, then the problem lies with the configuration of the computer where the device did not work.
Follow the steps below to troubleshoot this scenario and make your USB device work again.

1) If you are using a USB cable with your device, check the cable to make sure it matches the speed of the device. Use USB 2.0 cables with USB 2.0 devices and USB 1.1 cables with USB 1.1 devices. Swap cables and check the device, if this does not work, proceed to Step 2.
2) Next, open Device Manager and look under the heading for USB serial Bus Controllers. If there is a device with a yellow exclamation mark next to it such as USB Mass Storage Device. Double-click on the entry and check the Device Status. If the status shows something like
proceed to Step 3.
3) The easiest way to solve a USB error code 10 in XP is to follow the steps below to remove and reinstall all USB controllers.
A. Click on Start
B. Right Click on My Computer, click on Properties
C.Click on the Hardware tab
D. Click the Device Manager button.
E. Expand Universal Serial Bus controllers section.
F. Right-click every device under the Universal Serial Bus controllers node, and then click Uninstall to remove them one at a time.
G. Restart the computer, and allow the computer to reinstall the USB controllers.
H. Plug in the removable USB storage device, and then test to make sure that the issue is resolved.

Advanced troubleshooting tips for general USB problems in Windows XP