Hey chalkbear, and welcome to the forums
Before you take it back, you might try this. Since youre having trouble with all usb devices, go to device manager, scroll down to Universal Serial Bus Controllers, expand it, right click on all of your usb devices and in the menu that pops up select >uninstall, click ok on the warning. Reboot and windows will redetect and install the devices and drivers. Sometimes a driver will become corrupt and device manager will lie to you, and this will sometimes fix it.
EDIT: Also , you might want to check your bios to make sure usb support is enabled. It should show up in device manager as disabled if it isnt, but it wont hurt to check.
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