VAIO/Vista freezes upon ethernet connection.

jackbuttmommys · 10-09-2009

This also happens when I run Linux. As a result, I feel it could be a hardware issue. My model number is VGN-CR123E. Attached to this post is a HijackThis doc. report. I have tried updating my drivers (they were up to date). Kaspersky found a few things which it took care of. A wireless connection works fine, but I don't have one in my dorm room. I understand this may be a problem with grounding issues, but the rooms worked fine until around a month ago (other students seem to have no problems still). The last thing I can think of is to do a system restore after backing up my system. If you have any other suggestions, please let me know. If we can't fix it without manual labor, I'd still appreciate if we could troubleshoot it to the point where we know what kind of work will need to be done. Note that the two .jpgs could be unrelated. They are the same error message, but TWO of them show up during startup. Anyway, help would of course be much appreciated at this point. Thanks.

Wolfeymole · 10-09-2009

Moved to New HJT, please wait for assistance from the Security Team.

jackbuttmommys · 10-10-2009

Thanks. Sorry about that.

Pancake · 10-10-2009

If this happens with Linux then it will not be malware related.I will hand you back over to Wolfeymole...

Wolfeymole · 10-10-2009

I still think there are issues here Eddy with two lots of AV on the system and a shed load of missing files.

Pancake · 10-10-2009

The first thing to do is to remove one of you AV programs.The files are not missing.Its just that HJT and heaps of other programes are not compatible with the 64 bit system.All I have to offer is this....

Download OTL to your desktop.http://oldtimer.geekstogo.com/OTL.exe
Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
When the window appears, underneath Output at the top change it to Minimal Output.
Check the boxes beside LOP Check and Purity Check.
Under Custom Scan copy and paste the red text from the code box.

Code:

 
netsvcs
msconfig
safebootminimal
safebootnetwork
activex
drivers32
%systemroot%\System32\antiwpa.dll
%systemroot%\SYSTEM32\wpa.dll
%systemroot%\setup\scripts\biestart.exe
%systemroot%\system32\drivers\royal.sys
%systemroot%\system32\oobe\AntiWPA_Crypt.dll
%TEMP%\antiwpa_crypt.dll
%TEMP%\antiwpa.dll /s
%PROGRAMFILES%\antiwpa.dll /s
%systemroot%\system32\crypt.dll
%TEMP%\crypt.dll
%SYSTEMDRIVE%\*.
%SYSTEMDRIVE%\*.*
%PROGRAMFILES%\*.

Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
When the scan completes, it will open two notepad windows. OTListIt.Txt and Extras.Txt. These are saved in the same location as OTL.
Please copy the contents of these files and post them with your next reply.If the text is to big,zip it up or post it in two or three parts.

jackbuttmommys · 10-11-2009

I believe I just have Kaspersky installed. My apologies if you wanted for me to remove that as well. I'm sick, so I hope I completed the process accurately.

MEGAUPLOAD - The leading online storage and file delivery service

If this doesn't help us, should I backup my system and swap to 32 bit Windows?

10-09-2009	#2
Wolfeymole Tech Support Team Join Date: Nov 2006 Location: In the Slaughtered Lamb having a pint. Posts: 4,489 PC Experience: Smarter than the average Bear	Re: VAIO/Vista freezes upon ethernet connecti Moved to New HJT, please wait for assistance from the Security Team. __________________ If PCHF has helped you please consider a donation by clicking this link Donate

10-10-2009	#3
jackbuttmommys Bronze Member Join Date: Oct 2009 Posts: 10 PC Experience: PC Illiterate	Re: VAIO/Vista freezes upon ethernet connecti Thanks. Sorry about that.

10-10-2009	#4
Pancake Senior Security Analyst Join Date: Jun 2006 Location: Victoria, Australia Posts: 6,867 PC Experience: Elite PC Guru	Re: VAIO/Vista freezes upon ethernet connecti If this happens with Linux then it will not be malware related.I will hand you back over to Wolfeymole... __________________ An Australian Member of and My real name is Eddy

10-10-2009	#5
Wolfeymole Tech Support Team Join Date: Nov 2006 Location: In the Slaughtered Lamb having a pint. Posts: 4,489 PC Experience: Smarter than the average Bear	Re: VAIO/Vista freezes upon ethernet connecti I still think there are issues here Eddy with two lots of AV on the system and a shed load of missing files. __________________ If PCHF has helped you please consider a donation by clicking this link Donate

10-10-2009	#6
Pancake Senior Security Analyst Join Date: Jun 2006 Location: Victoria, Australia Posts: 6,867 PC Experience: Elite PC Guru	Re: VAIO/Vista freezes upon ethernet connecti The first thing to do is to remove one of you AV programs.The files are not missing.Its just that HJT and heaps of other programes are not compatible with the 64 bit system.All I have to offer is this.... Download OTL to your desktop.http://oldtimer.geekstogo.com/OTL.exe Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted. When the window appears, underneath Output at the top change it to Minimal Output. Check the boxes beside LOP Check and Purity Check. Under Custom Scan copy and paste the red text from the code box. Code: netsvcs msconfig safebootminimal safebootnetwork activex drivers32 %systemroot%\System32\antiwpa.dll %systemroot%\SYSTEM32\wpa.dll %systemroot%\setup\scripts\biestart.exe %systemroot%\system32\drivers\royal.sys %systemroot%\system32\oobe\AntiWPA_Crypt.dll %TEMP%\antiwpa_crypt.dll %TEMP%\antiwpa.dll /s %PROGRAMFILES%\antiwpa.dll /s %systemroot%\system32\crypt.dll %TEMP%\crypt.dll %SYSTEMDRIVE%\. %SYSTEMDRIVE%\.* %PROGRAMFILES%\. Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long. When the scan completes, it will open two notepad windows. OTListIt.Txt and Extras.Txt. These are saved in the same location as OTL. Please copy the contents of these files and post them with your next reply.If the text is to big,zip it up or post it in two or three parts. __________________ An Australian Member of* and My real name is Eddy Last edited by Pancake; 10-10-2009 at 09:43 AM.

10-11-2009	#7
jackbuttmommys Bronze Member Join Date: Oct 2009 Posts: 10 PC Experience: PC Illiterate	Re: VAIO/Vista freezes upon ethernet connecti I believe I just have Kaspersky installed. My apologies if you wanted for me to remove that as well. I'm sick, so I hope I completed the process accurately. MEGAUPLOAD - The leading online storage and file delivery service If this doesn't help us, should I backup my system and swap to 32 bit Windows?

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