Hi all

Before I go into the problems I am having with my workstation, I'd like some help with my HJT log. I am pretty sure most of it is okay, but there might be something there I don't need. Here goes:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:35:45 PM, on 9/24/09
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\PDF Complete\pdfsvc.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\ATI Technologies\ATI HYDRAVISION\HydraDM.exe
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\Common Files\Sonic Shared\CineTray.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
\agimom2\jetfile\AGIA.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
R3 - URLSearchHook: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common
Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program
Files\Google\GoogleToolbarNotifier\5.2.4204.1700\s wg.dll
O2 - BHO: HttpWatch Basic - {F1F69322-008F-4895-B2BF-AD194219825A} - C:\Program Files\HttpWatch\httpwatchsc.dll
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [FRYMXINS] "C:\Program Files\ATI Technologies\Fire GL 3D Studio Max\atiimxgl"
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~2\VPTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKCU\..\Run: [PPWebCap] C:\Program Files\ScanSoft\PaperPort\PPWebCap.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MeetingLauncher] "C:\Program Files\Meeting Center\Modules\Launcher\mcLauncher.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
O4 - HKCU\..\Run: [HydraVisionDesktopManager] "C:\Program Files\ATI Technologies\ATI HYDRAVISION\HydraDM.exe"
O4 - Global Startup: APC UPS Status.lnk = ?
O4 - Global Startup: Install Pending Files.LNK = C:\Program Files\SIFXINST\SIFXINST.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open Client to monitor &1 - C:\WINDOWS\web\AOpenClient.htm
O8 - Extra context menu item: Open Client to monitor &2 - C:\WINDOWS\web\AOpenClient.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program
Files\Java\j2re1.4.1\bin\npjpi141.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program
Files\Java\j2re1.4.1\bin\npjpi141.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: HttpWatch Basic - {D103E85B-5D67-42c1-8C83-F01079DBAB26} - C:\Program Files\HttpWatch\httpwatch.dll
O9 - Extra 'Tools' menuitem: HttpWatch Basic - {D103E85B-5D67-42c1-8C83-F01079DBAB26} - C:\Program
Files\HttpWatch\httpwatch.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} -
C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network
Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program
Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.travelers.com
O15 - Trusted Zone: http://*.travelerspc.com
O15 - Trusted Zone: http://*.travelers.com (HKLM)
O15 - Trusted Zone: http://*.travelerspc.com (HKLM)
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) -
http://upload.facebook.com/controls/...oUploader5.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) -
http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1C203F13-95AD-11D0-A84B-00A0247B735B} (Infragistics ActiveTreeView Control) -
http://aqs.capitolindemnity.com/aqs....cab/sstree.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) -
http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -
http://update.microsoft.com/microsof...?1229553251503
O16 - DPF: {7823A620-9DD9-11CF-A662-00AA00C066D2} (PopupMenu Object) -
http://aqs.capitolindemnity.com/aqs....CAB/iemenu.cab
O16 - DPF: {CAFEEFAC-0015-0000-0000-ABCDEFFEDCBA} -
O16 - DPF: {CC696B63-4159-11D0-BDCB-0020A90B183A} (ProtoView Date Edit Control) -
http://aqs.capitolindemnity.com/aqs..../pvdatecal.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} -
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = alaskangeneral.com
O17 - HKLM\Software\..\Telephony: DomainName = alaskangeneral.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{6D4DA3E7-61A0-4092-BA37-61FC1F922A76}: NameServer = 125.25.25.200
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = alaskangeneral.com
O19 - User stylesheet: (file missing)
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal
Edition\mainserv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec
Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec
Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec
AntiVirus\DefWatch.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program
Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google
Updater\GoogleUpdaterService.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program
Files\HPQ\Shared\hpqwmi.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common
Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company -
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: PDF Document Manager (pdfcDispatcher) - PDF Complete Inc - C:\Program Files\PDF Complete\pdfsvc.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common
Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec
Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Unknown owner - C:\Program
Files\Yahoo!\SoftwareUpdate\YahooAUService.exe (file missing)
--
End of file - 10246 bytes

Welcome fivefistagon!

I thank you for those logs..

Our Security Team will be checking those just as soon as they can!

Thanks for your patience

fivefistagon,

If you suspect you are infected please review the Prework link in my signature. Read any of the threads linked from it as well as the actual thread please. Then, once that's done please post back with the requested logs and we'll go from there

Hello,

I'm just following up. Do you still require assistance in removing your malware? Or can we put this one to bed?

If you are still in need of assistance please let us know.

Regards,
Crush
PCHF Security Team Leader