My PC was working fine till last night when it blue screened. Microsoft Windows error reporting said that the problem was caused by spooldr.sys
They suggested I go to Windows Live OneCare safety scanner online and click "Full service scan". When I tried that it said that my OS (Win XP Pro, SP3) wasn't supported even though it was listed as a supported OS.
I'm running a McAfee Internet security scan, but so far it hasn't turned up anything. What next?
Thanks, docron
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| [Pending] HJT Logs - How do I get rid of spooldr.sys? posted in the Security & Safety forums; My PC was working fine till last night when it blue screened. Microsoft Windows error reporting said that the problem was caused by spooldr.sys They suggested I go to Windows ... |
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#1 |
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Bronze Member
![]() ![]() Join Date: Apr 2009
Posts: 17 PC Experience: Experienced
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#2 |
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Mod Team Leader
![]() Join Date: Dec 2005
Location: Skynet HQ (kinda near PCHF bunker)
Posts: 2,189 PC Experience: Learning more every day!
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Hello Docron, Welcome back to the forum!
![]() As far as I can see on Google, spooldr is a form of malware. Could you please click the prework link in my signature, follow all instructions then post back the relevant logs? Then we can have one of our talented security team look them over for you. Please be sure to update malwarebytes and run a full scan. Looking forward to your reply, Smokeycheech
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#3 |
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Tech Support Team
![]() Join Date: Sep 2008
Location: Caldwell, New Jersey
Posts: 10,112 PC Experience: Always Learning New Things
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Docron,
Smokeycheech is indeed correct. I'd suggest getting the Prework done ASAP and posting the resulting logs here. I'm going to move this thread to the Hijackthis section awaiting your reply
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Crush aka Chris [Prework][Afterwork][PCHF Rules][BSOD's][SFC][Screenshots][PC Specs][Donate] I am in fact, quite cool. My graphing calculator confirms this |
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#4 |
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Tech Support Team
![]() Join Date: Sep 2008
Location: Caldwell, New Jersey
Posts: 10,112 PC Experience: Always Learning New Things
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Hello,
I'm just following up. Do you still require assistance in removing your malware? Or can we put this one to bed? If you are still in need of assistance please let us know. Regards, Crush PCHF Security Team Leader
__________________
Crush aka Chris [Prework][Afterwork][PCHF Rules][BSOD's][SFC][Screenshots][PC Specs][Donate] I am in fact, quite cool. My graphing calculator confirms this |
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