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[Pending] HJT Logs - How do I get rid of spooldr.sys? posted in the Security & Safety forums; My PC was working fine till last night when it blue screened. Microsoft Windows error reporting said that the problem was caused by spooldr.sys They suggested I go to Windows ...


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Old 07-08-2009   #1
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Default How do I get rid of spooldr.sys?

My PC was working fine till last night when it blue screened. Microsoft Windows error reporting said that the problem was caused by spooldr.sys
They suggested I go to Windows Live OneCare safety scanner online and click "Full service scan". When I tried that it said that my OS (Win XP Pro, SP3) wasn't supported even though it was listed as a supported OS.

I'm running a McAfee Internet security scan, but so far it hasn't turned up anything. What next?

Thanks, docron
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Old 07-08-2009   #2
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Default Re: How do I get rid of spooldr.sys?

Hello Docron, Welcome back to the forum!

As far as I can see on Google, spooldr is a form of malware.

Could you please click the prework link in my signature, follow all instructions then post back the relevant logs? Then we can have one of our talented security team look them over for you.

Please be sure to update malwarebytes and run a full scan.

Looking forward to your reply,

Smokeycheech
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Old 07-13-2009   #3
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Default Re: How do I get rid of spooldr.sys?

Docron,

Smokeycheech is indeed correct. I'd suggest getting the Prework done ASAP and posting the resulting logs here.

I'm going to move this thread to the Hijackthis section awaiting your reply
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Old 08-07-2009   #4
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Default Re: How do I get rid of spooldr.sys?

Hello,

I'm just following up. Do you still require assistance in removing your malware? Or can we put this one to bed?

If you are still in need of assistance please let us know.

Regards,
Crush
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