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| [Pending] HJT Logs - PC acting strange posted in the Security & Safety forums; Hi, I think i might have a virus or spyware or something. im in the process right now of scanning the system with Nod32. The thing is I just did ... |
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#1 |
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New Poster
Join Date: Jun 2009
Posts: 2 PC Experience: Beginner
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Hi, I think i might have a virus or spyware or something. im in the process right now of scanning the system with Nod32. The thing is I just did a full system restore 3 months ago because of a suspected virus, but nod32 found nothing, it never finds anything. Now again Im having weird issues such as; my sound/volume icon and the wireless icon have disappeared, windows/tabs lock up.. the buttons on the page just wont respond to clicking on them.. im constantly opening task manager to close them, this just happened to nod32 when i opened it.. task manager.. then the icon disappeared from the system tray. Also constant "Internet connection problem" warnings, very slow connection speed at times. Anyone know what this all could be caused by? Thanks for any advice
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#2 |
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Bronze Member
![]() ![]() Join Date: Jun 2009
Posts: 56 PC Experience: Very Experienced
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First start by following this guide:
Prework |
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#3 |
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Tech Support Team
![]() Join Date: Sep 2008
Location: Caldwell, New Jersey
Posts: 10,112 PC Experience: Always Learning New Things
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crm,
Welcome to PCHF! As agony pointed out, please complete the steps found in that link he posted. Once you have done that please post back with the two resulting logs.
__________________
Crush aka Chris [Prework][Afterwork][PCHF Rules][BSOD's][SFC][Screenshots][PC Specs][Donate] I am in fact, quite cool. My graphing calculator confirms this |
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#4 |
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New Poster
Join Date: Jun 2009
Posts: 2 PC Experience: Beginner
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Malwarebytes' Anti-Malware 1.38
Database version: 2343 Windows 6.0.6002 Service Pack 2 6/27/2009 7:43:55 PM mbam-log-2009-06-27 (19-43-55).txt Scan type: Full Scan (C:\|D:\|) Objects scanned: 236786 Time elapsed: 1 hour(s), 2 minute(s), 9 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 1 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\Curre ntVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully. Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected) Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 8:12:16 PM, on 6/27/2009 Platform: Windows Vista SP2 (WinNT 6.00.1906) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal Running processes: C:\Windows\system32\taskeng.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files\Windows Defender\MSASCui.exe C:\Program Files\Apoint2K\Apoint.exe C:\Program Files\HP\QuickPlay\QPService.exe C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe C:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\Program Files\ESET\ESET Smart Security\egui.exe C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe C:\Program Files\HP\HP Software Update\hpwuSchd2.exe C:\WINDOWS\System32\igfxtray.exe C:\WINDOWS\System32\hkcmd.exe C:\WINDOWS\System32\igfxpers.exe C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe C:\WINDOWS\ehome\ehtray.exe C:\Windows\system32\igfxsrvc.exe C:\Program Files\Windows Media Player\wmpnscfg.exe C:\Program Files\att-nap\McciBrowser.exe C:\Windows\ehome\ehmsas.exe C:\Program Files\Apoint2K\ApMsgFwd.exe C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE C:\Program Files\Apoint2K\Apntex.exe C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe C:\Windows\system32\SearchFilterHost.exe C:\Users\chris\Downloads\HiJackThis\HijackThis\Hij ackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = AOL.com - Welcome to AOL R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = AOL.com - Welcome to AOL R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = AOL.com - Welcome to AOL R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O1 - Hosts: ::1 localhost O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.15642\ swg.dll O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe" O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET Smart Security\egui.exe" /hide /waitservice O4 - HKLM\..\Run: [Google Quick Search Box] "C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe" /autorun O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe O4 - HKCU\..\Run: [MerlinReportAgent] "C:\Program Files\att-nap\McciBrowser.exe" -appkey=att-nap -hidden -url=file:///C:/Program%20Files/att-nap/ReportAgent.html O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE') O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000 O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL O13 - Gopher Prefix: O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Com4Qlb - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4Qlb.exe O23 - Service: ESET HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET Smart Security\EHttpSrv.exe O23 - Service: ESET Service (ekrn) - ESET - C:\Program Files\ESET\ESET Smart Security\ekrn.exe O23 - Service: Google Update Service (gupdate1c9e6fd60b7c360) (gupdate1c9e6fd60b7c360) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe -- End of file - 8958 bytes It took me awhile to get back here, these are my logs, they are from about 1 week ago, the malware bytes did find one infected file and removed it, i see something is infected in the log. After the scan things were pretty normal up until a few minutes ago, again internet explorer said it had stopped working this time it gave a reason, suspected malicious add-on or adware, why wouldnt ESET Nod32 have picked this up? I was at 2 adult sites a few weeks ago that required an active-X add-on to be installed. Stupid. Also a few days ago i got a message box saying the host process for windows had stopped working. Thanks for help Chris P.s i got the internet stopped workig/ malicious adware when i went to this site Ultimate-Guitar.com Last edited by crm; 07-07-2009 at 11:15 PM. Reason: add more |
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#5 |
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Senior Security Analyst
![]() Join Date: Jun 2006
Location: Victoria, Australia
Posts: 6,863 PC Experience: Elite PC Guru
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Ok.Lets start with this...
Download the program HostsXpert Unzip HostsXpert.zip It will create a folder named HostsXpert in whatever folder you extract it to. Run HostsXpert.exe by double clicking on it. Click the Make Writeable? button. Click Restore Microsoft's Hosts File and then click OK. Click the X to exit the program Note: If your Hosts file no longer exists, you will get a warning similar to "HOSTS file does not exist, Press OK to create HOSTS file". Please select Ok if that is the case. If you have added modifications to your hosts file, they will need to be re-added ======================== I will need a more in depth look at your files for malware.Please download ComboFix from any of these links here : http://download.bleepingcomputer.com/sUBs/ComboFix.exe http://www.forospyware.com/sUBs/ComboFix.exe Combofix -> Anti-malware Tools -> Downloads This will give further insight to any malware files present. Save it to your Desktop. **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop** If you are using Firefox, make sure that your download settings are as follows: Tools->Options->Main tab Set to "Always ask me where to Save the files". During the download, rename Combofix to Combo-Fix as follows: ![]() ![]() It is important you rename Combofix during the download, but not after. Please do not rename Combofix to other names, but only to the one indicated. Close any open browsers. Disable your AntiVirus and AntiSpyware applications, usually via a right-click on the System Tray icon. They may otherwise interfere with our tools. More help on your specific AV here: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs Run Combofix and post its log here please.
__________________
My real name is Eddy
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