Pending: FireFox Crash+Other Problems..Pls help - Page 3

nlmisra · 06-18-2008

Hey valis,
There was a email in my gmail inbox which said that you had replied to this thread but it didn't appear here on the forum .
Neway you had asked from where i had done the malware scan on dss.exe
Ironically it was the link that you had given me on the 1st reply that you have given on this thread. That link said that dss.exe was infected. There was no log
But i did the online file scanner of Kaspersky and that said that dss.exe was a safe file.
So i don't no what to believe as of now. The Kaspersky log is given below : -
Scanned file: dss.exe
dss.exe/script.au3 - OK
dss.exe/whitelists\0x5cWIN_ANY\0x5chjtlite10.txt - OK
dss.exe/whitelists\0x5cWIN_ANY\0x5chjtlite20-dll.txt - OK
dss.exe/whitelists\0x5cWIN_ANY\0x5chjtlite20-notify.txt - OK
dss.exe/whitelists\0x5cWIN_2000\0x5caddrem.txt - OK
dss.exe/whitelists\0x5cWIN_2000\0x5clsp.txt - OK
dss.exe/whitelists\0x5cWIN_2000\0x5cnotify.txt - OK
dss.exe/whitelists\0x5cWIN_2000\0x5cssodl.txt - OK
dss.exe/whitelists\0x5cWIN_2000\0x5csts.txt - OK
dss.exe/whitelists\0x5cWIN_XP\0x5caddrem.txt - OK
dss.exe/whitelists\0x5cWIN_XP\0x5clsp.txt - OK
dss.exe/whitelists\0x5cWIN_XP\0x5cnotify.txt - OK
dss.exe/whitelists\0x5cWIN_XP\0x5cssodl.txt - OK
dss.exe/whitelists\0x5cWIN_XP\0x5csts.txt - OK
dss.exe/whitelists\0x5cComboFix\0x5cnetsvc.xp.cf - OK
dss.exe/whitelists\0x5cWIN_2003\0x5caddrem.txt - OK
dss.exe/whitelists\0x5cWIN_2003\0x5clsp.txt - OK
dss.exe/whitelists\0x5cWIN_2003\0x5cnotify.txt - OK
dss.exe/whitelists\0x5cWIN_2003\0x5cssodl.txt - OK
dss.exe/whitelists\0x5cWIN_2003\0x5csts.txt - OK
dss.exe/whitelists\0x5cWIN_VISTA\0x5caddrem.txt - OK
dss.exe/whitelists\0x5cWIN_VISTA\0x5clsp.txt - OK
dss.exe/whitelists\0x5cWIN_VISTA\0x5cnotify.txt - OK
dss.exe/whitelists\0x5cWIN_VISTA\0x5cssodl.txt - OK
dss.exe/whitelists\0x5cWIN_VISTA\0x5csts.txt - OK
dss.exe/whitelists\0x5cComboFix\0x5cnetsvc.vista.cf - OK
dss.exe/whitelists\0x5cComboFix\0x5csafeboot.def.vista.cf - OK
dss.exe/whitelists\0x5cComboFix\0x5csvchost.vista.cf - OK
dss.exe/whitelists\0x5cWIN_ANY\0x5cdrivers.txt - OK
dss.exe/whitelists\0x5cWIN_ANY\0x5cexecutables - OK
dss.exe/whitelists\0x5cWIN_ANY\0x5cservices.txt - OK
dss.exe/whitelists\0x5cWIN_ANY\0x5csigners.txt - OK
dss.exe/whitelists\0x5cWIN_ANY\0x5cwhitedir - OK
dss.exe/whitelists\0x5cWIN_ANY\0x5cwhitedirB - OK
dss.exe/whitelists\0x5cComboFix\0x5cclsid.cf - OK
dss.exe/whitelists\0x5cComboFix\0x5cnetsvc.bad.cf - OK
dss.exe/whitelists\0x5cComboFix\0x5cnetsvc.cf - OK
dss.exe/whitelists\0x5cComboFix\0x5cnotifykeys.cf - OK
dss.exe/whitelists\0x5cComboFix\0x5cpolicies.cf - OK
dss.exe/whitelists\0x5cComboFix\0x5csafeboot.cf - OK
dss.exe/whitelists\0x5cComboFix\0x5csafeboot.def.cf - OK
dss.exe/whitelists\0x5cComboFix\0x5csvchost.cf - OK
dss.exe/bin\0x5cmd5deep.exe - OK
dss.exe/bin\0x5cmd5deep.exe - OK
dss.exe/bin\0x5cmd5deep.exe - OK
dss.exe/bin\0x5csed.exe - OK
dss.exe/bin\0x5csed.exe - OK
dss.exe/bin\0x5cswreg.exe - OK
dss.exe/bin\0x5cswreg.exe - OK
dss.exe/scripts\0x5clnkread.vbs - OK
dss.exe/scripts\0x5cregdump.bat - OK
dss.exe/lib\0x5cdss.dll - OK
dss.exe/lib\0x5cdss.dll - OK
dss.exe/lib\0x5cdss.dll - OK

hope this is helpful..

valis · 06-18-2008

Originally Posted by nlmisra

hey valis,
I don't know what regesitry key you are asking me to delete

Neither do I. I haven't asked you to do anything to the registry yet.

Originally Posted by nlmisra

but the applications that you are asking me to delete are valid and have been tested by me. They are : -
1) Crawler Toolbar - Comes with the Web Seurity Guard that comes with Spyware Terminator. One of the BEST toolbars. It also got a Guard which gives you if a site is safe to go to or not and blocks all ad sites lke yeildmanager which try to inject a code with the parent site.
2)CMail - Its an add-on which helps me monitor my mails.

If you use them, and are fine with them, then keep them. They've been reported as spyware, but optional. If you use them and like them, then keep them. Could be related to firefox, could not. Did the firefox issues start around when you got that toolbar?

Originally Posted by nlmisra

However if u feel that these cud me security threats then i wud gladly delete them though I would be thankful if you can suggest some alternative software/toolbar which could do wat the above softwares were doing for me.

Thnx for ur interest in my matter

I don't have any other suggestions, no. I am not entirely sure what those do, only that they've been reported as spyware.

Curious as to the registry, though. Haven't asked anything about that.

Yet.

nlmisra · 06-18-2008

Originally Posted by valis

In the meantime, you can open hijack this, click 'perform system scan only', close all other windows, place a tick next to the below, and click 'fix checked'. After the Kasperksy scan is finished, post a new log.

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

Boot into safe mode, navigate to and delete the following:

C:\PROGRA~1\Crawler\CToolbar.exe
c:\PROGRA~1\Crawler\CMail.exe

thanks,

v

Hey valis, well the problems did not start with the download of this toolbar. It came with Spyware Terminator as a Webguard Option. I actually recommend the use of it. Helps a lot.

As for the registry editting that I was talking about, I am sorry, my bad. I was referring to the " FIX CHECK of ---
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)----"
I thought it was related to the registry. My bad, rookie mistake.
But as I am thinking of keeping the Crawler Toolbar, should I still FIX that thing with hijackthis.exe??

Thanks for showing so much concern with my matters. Am loving this forum all the more...

valis · 06-19-2008

Originally Posted by nlmisra

Hey valis, well the problems did not start with the download of this toolbar. It came with Spyware Terminator as a Webguard Option. I actually recommend the use of it. Helps a lot.

As for the registry editting that I was talking about, I am sorry, my bad. I was referring to the " FIX CHECK of ---
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)----"
I thought it was related to the registry. My bad, rookie mistake.
But as I am thinking of keeping the Crawler Toolbar, should I still FIX that thing with hijackthis.exe??

Thanks for showing so much concern with my matters. Am loving this forum all the more...

If you want to keep the crawler toolbar, by all means do so. The BHO that I had you fix via hjt was just an abandoned file, hence the '(no file)', after it.

You also need to update your java:

Go to Add/Remove programs and uninstall this:

Java Runtime Environment

Now go here and install the latest version of Java.

Then try kaspersky again.

Thanks,

v

nlmisra · 06-19-2008

Hey valis,
Well I did the actions you have asked me to do. Is there anything else you would wish me to do. And can I please know why Kaspersky Online Scanner still stops once the program runs after the database gets updated and the program actually begins running..

Pancake · 06-20-2008

Get rid of Crawler Toolbar

Adware-CTBar

nlmisra · 06-20-2008

Hey,
All right. Will do. Shall try Kaspersky Online Scanner again after that and will notify.
Thanks

06-18-2008	#15
nlmisra Bronze Member Join Date: Jun 2008 Location: India Posts: 57 PC Experience: Always Learning...	Re: FireFox Crash+Other Problems..Pls help Hey valis, There was a email in my gmail inbox which said that you had replied to this thread but it didn't appear here on the forum . Neway you had asked from where i had done the malware scan on dss.exe Ironically it was the link that you had given me on the 1st reply that you have given on this thread. That link said that dss.exe was infected. There was no log But i did the online file scanner of Kaspersky and that said that dss.exe was a safe file. So i don't no what to believe as of now. The Kaspersky log is given below : - Scanned file: dss.exe dss.exe/script.au3 - OK dss.exe/whitelists\0x5cWIN_ANY\0x5chjtlite10.txt - OK dss.exe/whitelists\0x5cWIN_ANY\0x5chjtlite20-dll.txt - OK dss.exe/whitelists\0x5cWIN_ANY\0x5chjtlite20-notify.txt - OK dss.exe/whitelists\0x5cWIN_2000\0x5caddrem.txt - OK dss.exe/whitelists\0x5cWIN_2000\0x5clsp.txt - OK dss.exe/whitelists\0x5cWIN_2000\0x5cnotify.txt - OK dss.exe/whitelists\0x5cWIN_2000\0x5cssodl.txt - OK dss.exe/whitelists\0x5cWIN_2000\0x5csts.txt - OK dss.exe/whitelists\0x5cWIN_XP\0x5caddrem.txt - OK dss.exe/whitelists\0x5cWIN_XP\0x5clsp.txt - OK dss.exe/whitelists\0x5cWIN_XP\0x5cnotify.txt - OK dss.exe/whitelists\0x5cWIN_XP\0x5cssodl.txt - OK dss.exe/whitelists\0x5cWIN_XP\0x5csts.txt - OK dss.exe/whitelists\0x5cComboFix\0x5cnetsvc.xp.cf - OK dss.exe/whitelists\0x5cWIN_2003\0x5caddrem.txt - OK dss.exe/whitelists\0x5cWIN_2003\0x5clsp.txt - OK dss.exe/whitelists\0x5cWIN_2003\0x5cnotify.txt - OK dss.exe/whitelists\0x5cWIN_2003\0x5cssodl.txt - OK dss.exe/whitelists\0x5cWIN_2003\0x5csts.txt - OK dss.exe/whitelists\0x5cWIN_VISTA\0x5caddrem.txt - OK dss.exe/whitelists\0x5cWIN_VISTA\0x5clsp.txt - OK dss.exe/whitelists\0x5cWIN_VISTA\0x5cnotify.txt - OK dss.exe/whitelists\0x5cWIN_VISTA\0x5cssodl.txt - OK dss.exe/whitelists\0x5cWIN_VISTA\0x5csts.txt - OK dss.exe/whitelists\0x5cComboFix\0x5cnetsvc.vista.cf - OK dss.exe/whitelists\0x5cComboFix\0x5csafeboot.def.vista.cf - OK dss.exe/whitelists\0x5cComboFix\0x5csvchost.vista.cf - OK dss.exe/whitelists\0x5cWIN_ANY\0x5cdrivers.txt - OK dss.exe/whitelists\0x5cWIN_ANY\0x5cexecutables - OK dss.exe/whitelists\0x5cWIN_ANY\0x5cservices.txt - OK dss.exe/whitelists\0x5cWIN_ANY\0x5csigners.txt - OK dss.exe/whitelists\0x5cWIN_ANY\0x5cwhitedir - OK dss.exe/whitelists\0x5cWIN_ANY\0x5cwhitedirB - OK dss.exe/whitelists\0x5cComboFix\0x5cclsid.cf - OK dss.exe/whitelists\0x5cComboFix\0x5cnetsvc.bad.cf - OK dss.exe/whitelists\0x5cComboFix\0x5cnetsvc.cf - OK dss.exe/whitelists\0x5cComboFix\0x5cnotifykeys.cf - OK dss.exe/whitelists\0x5cComboFix\0x5cpolicies.cf - OK dss.exe/whitelists\0x5cComboFix\0x5csafeboot.cf - OK dss.exe/whitelists\0x5cComboFix\0x5csafeboot.def.cf - OK dss.exe/whitelists\0x5cComboFix\0x5csvchost.cf - OK dss.exe/bin\0x5cmd5deep.exe - OK dss.exe/bin\0x5cmd5deep.exe - OK dss.exe/bin\0x5cmd5deep.exe - OK dss.exe/bin\0x5csed.exe - OK dss.exe/bin\0x5csed.exe - OK dss.exe/bin\0x5cswreg.exe - OK dss.exe/bin\0x5cswreg.exe - OK dss.exe/scripts\0x5clnkread.vbs - OK dss.exe/scripts\0x5cregdump.bat - OK dss.exe/lib\0x5cdss.dll - OK dss.exe/lib\0x5cdss.dll - OK dss.exe/lib\0x5cdss.dll - OK hope this is helpful.. __________________ If all is just an illusion...y strive 4 nethin....if perfection is never achievable...y work 4 to reach it.....if life must end...y fight death....if no1 can find answers 4 dese...y think bout it.....

06-18-2008	#16
valis Senior Security Analyst Join Date: Jan 2007 Location: texas, USA Posts: 2,677 PC Experience: PC Illiterate	Re: FireFox Crash+Other Problems..Pls help Originally Posted by nlmisra hey valis, I don't know what regesitry key you are asking me to delete Neither do I. I haven't asked you to do anything to the registry yet. Originally Posted by nlmisra but the applications that you are asking me to delete are valid and have been tested by me. They are : - 1) Crawler Toolbar - Comes with the Web Seurity Guard that comes with Spyware Terminator. One of the BEST toolbars. It also got a Guard which gives you if a site is safe to go to or not and blocks all ad sites lke yeildmanager which try to inject a code with the parent site. 2)CMail - Its an add-on which helps me monitor my mails. If you use them, and are fine with them, then keep them. They've been reported as spyware, but optional. If you use them and like them, then keep them. Could be related to firefox, could not. Did the firefox issues start around when you got that toolbar? Originally Posted by nlmisra However if u feel that these cud me security threats then i wud gladly delete them though I would be thankful if you can suggest some alternative software/toolbar which could do wat the above softwares were doing for me. Thnx for ur interest in my matter I don't have any other suggestions, no. I am not entirely sure what those do, only that they've been reported as spyware. Curious as to the registry, though. Haven't asked anything about that. Yet. __________________ PCHF Prework / PCHF Rules / AVG / ATF / Housecall / NTRegOpt /Everest / PCHF Protect Your PC / PCHF Postwork M.C.S.A. M.C.P - MS Server 2k3, Network Architecture "Ask Bill why the string in function 9 is terminated by a dollar sign. Ask him, because he can't answer. Only I know that." - Gary Kildall

06-18-2008	#17
nlmisra Bronze Member Join Date: Jun 2008 Location: India Posts: 57 PC Experience: Always Learning...	Re: FireFox Crash+Other Problems..Pls help Originally Posted by valis In the meantime, you can open hijack this, click 'perform system scan only', close all other windows, place a tick next to the below, and click 'fix checked'. After the Kasperksy scan is finished, post a new log. O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) Boot into safe mode, navigate to and delete the following: C:\PROGRA~1\Crawler\CToolbar.exe c:\PROGRA~1\Crawler\CMail.exe thanks, v Hey valis, well the problems did not start with the download of this toolbar. It came with Spyware Terminator as a Webguard Option. I actually recommend the use of it. Helps a lot. As for the registry editting that I was talking about, I am sorry, my bad. I was referring to the " FIX CHECK of --- O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)----" I thought it was related to the registry. My bad, rookie mistake. But as I am thinking of keeping the Crawler Toolbar, should I still FIX that thing with hijackthis.exe?? Thanks for showing so much concern with my matters. Am loving this forum all the more... __________________ If all is just an illusion...y strive 4 nethin....if perfection is never achievable...y work 4 to reach it.....if life must end...y fight death....if no1 can find answers 4 dese...y think bout it.....

06-19-2008	#18
valis Senior Security Analyst Join Date: Jan 2007 Location: texas, USA Posts: 2,677 PC Experience: PC Illiterate	Re: FireFox Crash+Other Problems..Pls help Originally Posted by nlmisra Hey valis, well the problems did not start with the download of this toolbar. It came with Spyware Terminator as a Webguard Option. I actually recommend the use of it. Helps a lot. As for the registry editting that I was talking about, I am sorry, my bad. I was referring to the " FIX CHECK of --- O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)----" I thought it was related to the registry. My bad, rookie mistake. But as I am thinking of keeping the Crawler Toolbar, should I still FIX that thing with hijackthis.exe?? Thanks for showing so much concern with my matters. Am loving this forum all the more... If you want to keep the crawler toolbar, by all means do so. The BHO that I had you fix via hjt was just an abandoned file, hence the '(no file)', after it. You also need to update your java: Go to Add/Remove programs and uninstall this: Java Runtime Environment Now go here and install the latest version of Java. Then try kaspersky again. Thanks, v __________________ PCHF Prework / PCHF Rules / AVG / ATF / Housecall / NTRegOpt /Everest / PCHF Protect Your PC / PCHF Postwork M.C.S.A. M.C.P - MS Server 2k3, Network Architecture "Ask Bill why the string in function 9 is terminated by a dollar sign. Ask him, because he can't answer. Only I know that." - Gary Kildall

06-19-2008	#19
nlmisra Bronze Member Join Date: Jun 2008 Location: India Posts: 57 PC Experience: Always Learning...	Re: FireFox Crash+Other Problems..Pls help Hey valis, Well I did the actions you have asked me to do. Is there anything else you would wish me to do. And can I please know why Kaspersky Online Scanner still stops once the program runs after the database gets updated and the program actually begins running.. __________________ If all is just an illusion...y strive 4 nethin....if perfection is never achievable...y work 4 to reach it.....if life must end...y fight death....if no1 can find answers 4 dese...y think bout it.....

06-20-2008	#20
Pancake Senior Security Analyst Join Date: Jun 2006 Location: Victoria, Australia Posts: 6,862 PC Experience: Elite PC Guru	Re: FireFox Crash+Other Problems..Pls help Get rid of Crawler Toolbar Adware-CTBar __________________ An Australian Member of and My real name is Eddy

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