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[Pending] HJT Logs - Computer had been really really slow posted in the Security & Safety forums; I haven't used it much since I got a new one. It had been sitting powered off for a few weeks after having been on for most of the past ...

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  #1  
Old 05-01-2008
NeedHelp1056's Avatar
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Default Computer had been really really slow
I haven't used it much since I got a new one. It had been sitting powered off for a few weeks after having been on for most of the past 7 years. Since I had turned it back on it had gotten terribly slow and unusable. I defragged the hard drive and tried to run ad-aware (for the first time in a long time), but ad-aware wouldn't update, even after a reinstall.

I followed the instructions for cleaning and posting here and it seems to be better, but I thought I would post the logs anyhow. Thanks!

---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 8:51:09 AM 5/1/2008

+ Scan result:



C:\Documents and Settings\Gateway User\Cookies\gateway_user@2o7[1].txt -> TrackingCookie.2o7 : Cleaned.
C:\Documents and Settings\Gateway User\Cookies\gateway_user@2o7[3].txt -> TrackingCookie.2o7 : Cleaned.
C:\Documents and Settings\Gateway User\Cookies\gateway_user@advertising[1].txt -> TrackingCookie.Advertising : Cleaned.
C:\Documents and Settings\Gateway User\Cookies\gateway_user@atdmt[2].txt -> TrackingCookie.Atdmt : Cleaned.
C:\Documents and Settings\Gateway User\Cookies\gateway_user@atdmt[3].txt -> TrackingCookie.Atdmt : Cleaned.
C:\Documents and Settings\Gateway User\Cookies\gateway_user@stat.onestat[2].txt -> TrackingCookie.Onestat : Cleaned.
C:\Documents and Settings\Gateway User\Cookies\gateway_user@questionmarket[2].txt -> TrackingCookie.Questionmarket : Cleaned.
C:\Documents and Settings\Gateway User\Cookies\gateway_user@m.webtrends[2].txt -> TrackingCookie.Webtrends : Cleaned.
C:\Documents and Settings\Gateway User\Cookies\gateway_user@m.webtrends[3].txt -> TrackingCookie.Webtrends : Cleaned.


::Report end

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:52:27 AM, on 5/1/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon. exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtProc .exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\NAVW32.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Verizon Online - Find what you're looking for.
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Live Search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\CoIEPlg.dll
O3 - Toolbar: &Crawler Toolbar - {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [WrtMon.exe] C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon. exe
O4 - HKLM\..\Run: [SymNRT] "C:\DOCUME~1\GATEWA~1\LOCALS~1\Temp\WZSE1.TMP\SymN RT.exe" /unrun
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\RunOnce: [] C:\Program Files\Mozilla Firefox\firefox.exe Reinstalling your Norton program after running the Norton Removal Tool
O4 - Global Startup: Verizon Online Dialer.lnk = C:\Program Files\Common Files\Verizon Online\ConnMgr\Verizon Online.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Crawler Search - tbr:iemenu
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/tech...bs/tgctlsr.cab
O16 - DPF: {5AE58FCF-6F6A-49B2-B064-02492C66E3F4} (MUCatalogWebControl Class) - http://test.catalog.update.microsoft...?1178119182613
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1168344736060
O16 - DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} - http://mediaplayer.walmart.com/installer/install.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{3B59EBD3-AC31-4093-A078-110BAEFDD9EC}: NameServer = 71.242.0.12 71.252.0.12
O18 - Protocol: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: PIXMA Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

--
End of file - 8112 bytes
  #2  
Old 05-01-2008
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Default Re: Computer had been really really slow
One more thing...

My computer also has been saying I am low on virtual memory.
  #3  
Old 05-01-2008
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Default Re: Computer had been really really slow
Hello and welcome to PC Help Forum.

Firstly you say this computer is 7 years old?How much RAM/Memory does it have?

How much free space do you have left on the hard drive?

What operating system are you running?

Could you go to admin tools then disk cleanup and check all the box,s and click ok.This will clean up a lot of unwanted temp files.

Have you enabled disk compression the the C drive?This can create more space.

And one of security staff will be along and check your logs as soon as they are ready.

How to manually change the size of the virtual memory paging file

You must be logged on as an administrator or as a member of the Administrators group to complete this procedure. If your computer is connected to a network, network policy settings may also prevent you from completing this procedure.
1.Click Start, click Run, and then type sysdm.cpl in the Open box.
2.Click the Advanced tab, and then click Settings under Performance.
3.Click the Advanced tab, and then click Change under Virtual memory.
4.Under Drive [Volume Label], click the drive that contains the paging file that you want to change.
5.Under Paging file size for selected drive, click Custom size, type a new paging file size in megabytes (MB) in the Initial size (MB) or Maximum size (MB) box, and then click Set.


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Last edited by Jelly Bean; 05-01-2008 at 07:34 PM.
  #4  
Old 05-01-2008
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Default Re: Computer had been really really slow
Hi Jelly Bean, thanks for your help :-)

My PC is a Pentium 4 1.3 Ghz, 384 MB RAM

Hard drive is 40 GB with 12.6 GB free.

Running WIndows XP Home Version 2002 SP2

I did the disk cleanup but I don't think I can do the disk compression because my drive is a FAT 32. When I installed my XP over my Me i think I chose the wrong type of file system.

Thanks again!
  #5  
Old 05-02-2008
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Default Re: Computer had been really really slow
Oh, and I also doubled my virtual memory to minimum 1142 and maximum 2304.

Still running slow and needs to be restarted frequently.

Thanks again


  #6  
Old 05-02-2008
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Default Re: Computer had been really really slow
NTFS would have been better but it's not necessary, 384mb RAM isn't a lot for XP, you should consider upgrading if possible (I'm sure it is)
In Internet Explorer (not Firefox, it won't work) go to Crucial.com and click on the "Scan My System" button, this will start it's Memory scanner which will tell you how much you can have at maximum and what kind you will need, post here with the results and I'll be happy to find some inexpensive ram for you


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