hiya
i was wondering if any 1 wud b able to help me ....this problem has been driving me mad 4 about 6 months
i cant seem to install any mass storage devices on to my pc at all ....i know the devices work as they work on other pc's ive tried ...im useless with pc's so any help would be greatfully appreciated
my pc is xp and the devices i have shud just b plug and play ..but when i plug them in all i get is a box up saying hardware update wizard to install usb 2.0 storage device ..i click next and then it says cannot install this hardware ..the wizard cannot find the necessary software ...but i thought with plug and play you didnt need to install anything...in the device manager i've got a yellow exclamation mark next to usb 2.0 storage device and it says The drivers for this device are not installed. (Code 28)...any help will b greatly appreciated
sky

i don't know if this would be the reason why im having problems ...most probably not but i was reading some information on my usb and it says that i have Windows XP SP1 USB2.0 Driver and im currently on windows xp sp2 would i need to update my usb drivers if so how would i go about doing it
my system specs are:
Windows: Windows XP5.1 (Build 2600) Service Pack 2
Internet Explorer: 7.0.5730.11
Memory (RAM): 224 MB
CPU: Intel(R) Celeron(R) CPU 2.66GHz
CPU Speed: 2658.3 MHz
Sound card: Realtek AC97 Audio
Display Adapters: VIA/S3G UniChrome Pro IGP | NetMeeting driver | RDPDD Chained DD
Manufacturer: American Megatrends Inc.
Product Make: P4M800-M7

thanx sky

I think even with Plug&Play, it won't always work successfully, especially if the drivers resources folder (don't know the real term) is removed.

Sometimes a CD will come with the device and some people ignore it and say Plug&Play will always work. Since Plug&Play doesn't seem to be working here, try taking out the device, putting the CD in your computer, and running the setup that comes with the CD. The setup dialog should appear automatically, but if it doesn't, try Start > Run > type "D:\" (or replace "D" with the letter for your CD drive), and if the CD's folder appears, look for something like "setup.exe" or "install.exe", and run it.

Good luck, and tell me how it goes!