You would expect to see 0 of x gb free if the CD is closed. The dump log and symptoms you have described so far actually relate to a known Microsoft problem, however the only thing that doesn't add up is the CD. Your absolutely sure this CD is authentic, the back of the CD should be silver reflective surface? And also, you can't see the files using any disc, on any drive?

I bought the disc at best buy. I can read files of other discs but not this one, also as ive said, I can put this disc into my other pc and I can read the files.

err Plastics, your still avoiding my questions. The CD is silver at the back? The only known issue between Vista and certain types of CD's, or more specifically, the way the CD has been created. The E3 has been a file system issue, so if it's not the CD, the second resolution is quite drastic so I need you to be absolutely clear with me please.

yes it is silver and yes it is reflective.

Fantastic, thanks Plastics, I needed to be sure. Just one more question before we continue, your not running Symantec Endpoint by any chance?

No I am NOT.

OK. All these questions all pretty much boil down to a file system issue of two different kinds, one on the CD and one on the local hdd (NTFS).

I think were safe to say we have ruled out the CD as the possible cause lol.

Symantec Endpoint was the only external software that can cause this problem (see also: You receive a "Stop 0x000000E3" error message when Symantec Endpoint Protection MR2 quarantines a file in Windows Vista or in Windows Server 2008). We have also ruled out this as a possible cause.

The only remaining possibility is with the file system itself. It's interesting to see this one was supposed to have been resolved in Windows 2000. Unfortunately, as I mentioned, the solution is quite drastic.

Before you continue, it might be worth doing a disk check first. It's very unlikely that this will resolve the issue with the file system, but it's certainly worth a stab. You can do this by going to Start, Computer and right click on your local disk, and go to Properties. From there, click on the Tools tab, and under "Error Checking" click Check Now. Tick both check box's you see here, and click on Start. Let the PC reboot and perform the check.

Other than that, the only real way to purge any file system problems is to delete the file system altogether. Recreate the partition, format and then re-install Vista again (this is why we needed to be sure). All of this can be done within Vista setup.

I've identified you have Service Pack 1 installed there too. If your not too sure about formatting, might be worth contacting Microsoft directly. Because Service Pack 1 is still very much new, not all the issues have been identified and worked out at this time. They may also be able to offer up an alternative solution. They are currently offering support for Service Pack 1 up until March 2009: https://support.microsoft.com/oas/de...4&gprid=500921