Hi,

I recently bought Chris Sawyers Locomotion, and enjoyed it for the first 20 mins, ONLY when im playing locomotion. But then my Pc restarted and gave me a blue screen error. I've tried contacting atari, but they haven't replied

When i turn my pc back on, it says "your system has recovered from a serious error" and the error is located in my temporary files - why would an intstalled game be in temp folders?
(i downloaded the demo version first)

Okay heres my error message (shortened)

A problem has been detected and windows has been shut down to prevent damage to your PC.

BAD_POOL_HEADER

if this the first time you've seen this stop error screen, restart your PC (done) if it happens again follow these steps.

Check that any new software is properly installed, if this is a new installation ask your software producer for any windows updates you might need. (can't contact atari)

If problems continue, disable or remove any new software/hardware (whats the point in buying it?
disable BIOS memory options such as caching or shadowing. if you need to use safe mode to remove components restart, press f8 savemode ect.

If i need to provide anymore information please say.



PS: how do i access my temp files/folders?

Thanks.

Hello Mugsy,

Welcome to PCHF.

Can you have a look a BSOD's on my signature, and follow the instruction to post your log file here.

Event Type: Information
Event Source: Save Dump
Event Category: None
Event ID: 1001
Date: 01/02/2007
Time: 20:18:15
User: N/A
Computer: HOME-14BB534686
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000019 (0x00000020, 0xff3780d8, 0xff3781a0, 0x0a190001). A dump was saved in: C:\WINDOWS\Minidump\Mini020107-02.dmp.
For more information, see Help and Support Center at Events And Errors Message Center: Basic Search.


Is this what you need? (i could send a dxdiag file)

Your warm. I need you to actually post C:\WINDOWS\Minidump\Mini020107-02.dmp. Click on advanced and click on the attach icon that looks like a paperclip.

I click upload but nothing happens, nothing...

hmmm. That is strange, is this when you go down to manage attachments?

And if using another browser try IE for the moment.